AgentOwned Realty

902 Savannah Hwy, Charleston, SC 29407, USA

Address:	902 Savannah Hwy, Charleston, SC 29407, USA
Phone:	+1 843-769-5100
Site:	agentowned.com
Rating:	3.8
Working:	9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed

Location

Photos 6

Reviews 6

Erin Henneberry

I rented a property from the office in Mt Pleasant from Ute Appleby and Anson Beckman. The entire experience was a complete nightmare. A month after we rented the house (and had signed a year lease) they informed us that the owners circumstances "had changed" and that they needed to sell the house. (I later found out that the house had been on the market for the past 3 years...so they lied to us, and purposely were not up front about the status of the property when they rented it to us). Once this happened, the house was shown multiple times a week. Several times we were given absolutely no notice, and complete strangers and their real estate agents (no one I had ever met) would show up at our door out of the blue to see the house. It was incredibly inconvenient, rude, and was a huge disruption to our lives and privacy. Later on I was charged move-in fees that I had already paid, with them claiming that they had no receipt of me paying them. They also charged us for an oven repair which had broken due to years of poor maintenance and not being cleaned by previous tenants (downtown charleston house full of CofC students in and out...if youve rented downtown you know how this is). When the house sold, we moved out sooner rather than later, and made sure the house was spotless when we left. After two weeks of waiting for them to return my security deposit to me, I was informed that because of some error they had given the security deposit to the new owner of the house, and that I would have to contact him to get my security deposit refunded. Overall, the entire process has just been completely unprofessional, unethical, and at several points, an illegal violation of landlord-tenant laws. I would not recommend renting from this company whatsoever, especially since I have heard others in the Charleston community saying that they also were completely hassled dealing with this company and that they never kept on top of things. If you do rent from them, make sure to get everything in writing, ask about the owners and the owners plans for the house specifically, and just try to be really proactive about protecting your rights. (Of course you should do this anyway but this is a company that is NOT to be trusted.)

Jordan Modic

I rented an apartment from Ute Appleby and Anson Beckman at the Mount Pleasant Office. It was undoubtedly one of the most unprofessional and frustrating experiences I have ever had. The house was disgusting when we moved in. Ute had “professional cleaners” come and clean the house and they pretty much did nothing. We ended up cleaning out the house for two days before we could move in. During the cleaning we found a nest of 5 dead birds in a bedroom closet, they had been there for a while. There were also no smoke detectors and the fire extinguisher they provided had been out of date for two years. During our time in the house, we would receive invoices for unwarranted charges, when we would contact the office they would have no idea what we were talking about. There were animals living in the roof, when we informed Ute of this health hazard she responded with “I said no pets” and did not have the animals removed. Once we decided to not renew our lease Ute would send perspective tenants to the house with no notice. When we moved out were told we would only be charged for a set of blinds that had been broken. When we received our security deposit (two months later), they charged us for smoke detectors we purchased and left behind out of courtesy to the next unlucky tenants, oven repairs for the old and unmaintained oven and trash removal for trash left over from the new tenants move in. We left the apartment in great shape, better then when we got it, and we were offended by how rudely this company treated us. When we contacted Anson and Ute about the security deposit deductions, Ute explicitly and blatantly lied to our faces and refused to refund the charges. I would NEVER under any circumstance rent an apartment from this company or Ute and Anson. I understand that finding an apartment in downtown Charleston is difficult, however it is not worth working with this company. I have heard similar stories form other students and would highly recommend searching for another Agency to rent from.

Carol Hinkle

I was recommended to this company when I first moved here and have had exceptional and most courteous dealings with The AgentOwned Charleston Group and I continually refer everyone I know looking to list or sell their home to them. Very professional and knowledgeable realtors.

Fred McCutcheon

An Exceptional Company, with a long track record of success in selling / buying of residential and commercial properties. AgentOwned takes a great deal of time in offering training for their agents.

Melissa Searing

Michele Basler is amazing! You will not find another Realtor/ Property Manager who will go above and beyond like Michele.

Donna Urban

Great group of professional Realtors