Address: | 2350 Electric Rd, Roanoke, VA 24018, USA |
Phone: | +1 540-353-0051 |
Site: | roanokerealestate.com |
Rating: | 5 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed |
AS
Ashley Reichelmann
We couldn’t have had a better experience working with Steve Caldwell. My wife and I needed to move from Boston to central Virginia for work in a three month time period, and from the beginning, Steve did a great job taking as much anxiety out of the home buying process as possible. We found Steve through a Yelp! review, and we are extremely happy we selected him. From the moment my wife spoke to him on the phone, he was ready to go. He asked targeted questions to help narrow down the options for our visit, and then he frequently followed up with listings and questions. Having Steve with us when we toured houses was invaluable. He was able to point out aspects of the house that would have been difficult to assess on our own, such as the quality of construction, the condition of appliances, and the general layout of the house. His advice and unique insight helped us make informed decisions. However, he also knew when to give my wife and I a bit of space to collect our thoughts and talk them through. After a handful of houses, he had a great sense of what we were looking for, and could even predict what houses we would like and not like before we saw them. Steve was also very helpful during the negotiation process. He gave us his thoughts on our offer, and then communicated our feelings to the buying agent. Whenever we received a counteroffer, he would talk through the options with us. After we successfully had an offer accepted, Steve was able to recommend people for inspections and a survey, contacted the people needed on our behalf, and went to oversee the home inspection as our representative (since we were back in Boston at that point). Even after we moved into our new home Steve continued to assist us. He frequently checked in to make sure that the remaining repairs were completed as specified in our contract. He even made phone calls himself when he felt that repairs were not being done quick enough or to his satisfaction. He also just checked in to see how we were settling in and offered general suggestions for restaurants and entertainment in the Roanoke area. We cannot recommend Steve highly enough. He was always available day and night, and is as honest and open as you can get. We hope you have as great an experience as we did!
MA
Matthew Schock
Steve is exactly what we were looking for in a Realtor; honest, extremely accommodating, high attention to detail, local knowledge, experienced, professional AND personable, and known for a high level of CUSTOMER satisfaction. I would, and do, 100% recommend Steve for those who are in the market of buying/selling a home in the Roanoke Valley area, or if you just have questions. It was my experience that there was no question too small or big that he wouldnt give you an honest answer with unmatched timeliness. Steve stuck with us for nearly 7 months of many requests, questions, viewings, inspections, phone calls, emails, and face to face visits. We were buying in the Roanoke area remotely, and relied heavily on Steve to get the job done; that is exactly what he did, and he did it above and beyond our expectations. From insisting on quality work from inspectors and other realtors, to being a liaison and advocate for all of our negotiating, he went out of his way (figuratively and literally) to ensure a successful purchase for us. My wife and I are beyond pleased with with the services that Steve and the Remax team provided for us. I RECOMMEND STEVE IN EVERY WAY POSSIBLE!!. Like I said, he is what you are looking for in a realtor and as someone to have on your team during the stressful adventure of finding your dream home. He really does make the process as absolutely smooth as possible, provides reassurance during the waiting periods, and ensures that the home you want is the home you get! Give Steve your business, and let your house hunting journey be in the hands of one the best. Thanks Steve!
CA
Carolyn Meyer
We were so fortunate to find Steve Caldwell 5 years ago when we were moving to the Roanoke area. We have just purchased our second home through Steve. Throughout both transactions, Steve has been there every step of the way. He has always answered every call or email no matter what time of day or night it was. His professionalism, mentorship, knowledge, honesty, and hard work ethic are much respected and appreciated. We never felt that he was just trying to sell us a house, but that he was a mentor to answer our questions and help us to make the best decision for our family. On several occasions Steve alerted us to potential issues with possible homes and encouraged us to do our own research to make our decision. I cannot image the extent of damage and money we may have lost had his knowledge not been available. His extreme attention to detail took us from contract to settlement without a hitch. He was always one step ahead of what was happening (or should be happening), making sure all the players were doing their jobs as well. We consider Steve a friend and highly recommend him to anyone in the housing market.
CL
Clement Binnings
Steve was nothing short of outstanding as our realtor. We had to list our home of 26 years at an unfavorable time in the market. His expert advice helped us get the house ready for optimal showing in the most economical manner. Despite this, it was a buyers market for homes in our price range and we experienced increasing anxiety as time went by. His patience, ongoing guidance and reassurance was required after we left the home in his hands to make our big move across the country to take up residence near our children. He delivered, keeping us informed as much as we needed. The level of his service soared "above and beyond" once the home entered contract and multiple contingencies required resolution. He recommended and acquired for us excellent contractors who completed the work expeditiously and at reasonable costs. We were doubtful that we would be able to close one month from the date of contract, but we did, thanks to his diligence. We are extremely grateful to him. His ethics and professionalism meet the highest standards in real estate.
CO
Cory Barnes
From the very beginning all the way through to the closing and beyond, Steve was an absolute pleasure to work with and a true blessing to our family! We had somewhat high requirements for our move back to Roanoke including the very specific area in which we wanted to live as well as our "wish list" for the house we desired. Steve worked tirelessly to get us exactly what we wanted within our budget and was extremely patient along the way. He coordinated his schedule around 2 out of state visits for us to view homes and never lost his cool or patience when we quickly said "Thats not going to work" to multiple homes. Steve is also not your average realtor in that he is very knowledgeable about construction and potential repairs needed, which facilitated a very well rounded view of our search and ultimately our purchase. We really cant say enough about Steve, but HIGHLY recommend him for his professionalism, quality of service, consistency and knowledge in the Real Estate Industry!
MI
Mike Childress
We have now bought two houses and sold one house with Steve Caldwell. Buying our first home with Steve was such a wonderful experience that it was a no-brainer to call him again when we were ready to sell and purchase a larger home. As an added bonus, Steves guidance and wisdom had put us in a great position to have a lot of equity in our home we were looking to sell. Steve gently guides the entire process from start to finish, never misses a detail, and has the patience of a saint. Im not joking, a saint. Either buying or selling, Steve gives rock-solid advice, sees and addresses red flags from miles away, and has never led us astray. He has saved us buying the wrong house and has walked us into the best possible situation for our family time and time again. My wife and I are eternally grateful to Steve for his kind, thoughtful, and expert guidance during three separate buying a selling experiences that each highlighted his value each and every time.