Address: | 2648 Two Notch Rd, Columbia, SC 29204, USA |
Phone: | +1 803-252-0449 |
Site: | lifestorage.com |
Rating: | 4.8 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 12–4PM |
EL
Elizabeth Landis
If I could give no stars I would. I went with Uncle Bobs because they had a deal going on where you would get a free rental truck with your storage unit. An hour before Im supposed to pick the truck up to move my items to my new apartment, I get a call that there are roaches and ants in the cab of the truck... Trying to give the benefit of the doubt, I reschedule for the next weekend with a different truck at another location. After sleeping in my new yet empty apartment for a week on the floor, I get another call on my new truck rental day with the more bad news; theres another issue with the new rental truck I reserved. So Im told my only option left is the truck with roaches and ants...disgusting and unacceptable. What baffles me is that it took until an hour before I was supposed to use the truck again to be notified of the situation so I was left with minimal time to come up with a back up plan. Even more so, why were no measures taken to resolve the infestation problem within that ENTIRE WEEK? Sounds like a serious management and sanitation issue to me. Do yourself a favor and dont bother using Uncle Bobs, because if theres ever a problem, youll be told its not their fault and to deal with it.
CA
Candace Rhodes
Mr.Torres was awesome....my dad needed alot of help and was stressed out when he couldnt find his key..getting his lock cut, getting a new one, forgetting his gate code, etc etc lol. Mr.Torres was kind and very patient. He calmed my dad down by being funny and having a light spirit about the situation. He was very pleasant to be around and had wonderful customer service. Im extremely happy that my dad rented with them and that Mr.Torres is up front to represent the business. Mr.Mitchell was very patient and understanding about my fathers situation as well. He waved a few fees for him knowing he was going through a rough time and was very compassionate. He allowed us to prorate the month and have my father move his things out in a very generous amount of time. These employees are just so kind and helpful and it was some of the best service you could have from a storage facility. Thank you guys!
JO
Joyce Harris
Hospitality was nice and had the sizes of storage units needed and availability. Clean units and proper temperature. Customer service personnel is always helpful and courteous and greets you with a smile. Overall it is a good place to do business and meet nice people. Willing to recommend this company to others for a place to come when in need of storage units for there personal items. So come by and see for yourself and check out their nice and clean facilities as well as their the nice people that helps runs their business. Sincerely, Mrs. Harris
JO
Jonathon Ingalls
Easy to find and secure location! Customer service is the best Ive ever had at a storage facility! Email I received about my reservation was confusing and misleading but the man on duty fully explained everything to me and that made a huge difference! Ill be telling all my college friends going home for the summer to store there stuff here!
CH
Charles Evans
This was a great place the people were very helpful unfortunately they did not have the size unit I wanted but they then looked at their sister stores and then looked at their competitors and found just what I needed that is true customer service I will come back for all my storage needs in the future
CR
Crystal Mitchell
Honestly one of the best storage facilities Ive been to. The inside is well kept and management is very knowledgeable about products and services. I would definitely recommend them to all my friends and family.
TE
Teddy Torres
Really great customer service. I rented a unit then changed to a different unit the next day and they helped graciously. I even got a free truck rental. I highly recommend them.
IN
Inspiration Gemini
Wonderful place!!!!The staff go far and beyond for you. Staff members very understanding and friendly. I will do business with them over and over again.
BA
Barbara Vita
Needed to get something from my sons storage and i couldnt find it. The sweet guys here drove me around on the golf cart. Soooo nice!
CA
carter james
Lot is well maintained. Great manager upfront terrel he helps you as fast and as best he can. Great customer service.
NA
Nakia Shameece
This place is exceptional. Teddy was very helpful and professional. He was knowledgeable and made it quick and easy
BR
Bri Loging
Great customer service. Spoke with Terrell and had a great experience. He is awesome!
ST
Stephanie Miller
Great service, friendly staff, clean, well maintained property...A+ in my book!
GE
George Grogan
Clean facility, pleasant and professional staff! Thanks for being so helpful!
GR
graduation photos
Quick and easy!! Customer service was great teddy was beyond helpful
TA
Tami Sartori
Clean property and friendly staff love doing business here!!!
EB
Ebonie Storm Kane
My experience was great...Excellent customer service....
TA
Tamika Miller
Very Professional and courteous. Ill always come back.
KA
Katie Kuhn
Teddy was great, helped us out so much!!
KY
Kyle Scherb
Have two units here nice staff
SW
swrussell787
This place got it going on fr
JA
Jarvon Williams
Amesome and very Professioal.
SE
Seiarra Tillman
Anthony gave great service
MI
Michael Weber
Locations near me.
JO
Joseph Reed
Good