Cottman Transmission and Total Auto Care

120 Southport Rd, Spartanburg, SC 29306, USA

Address:	120 Southport Rd, Spartanburg, SC 29306, USA
Phone:	+1 864-249-5301
Site:	cottmanofspartanburg.com
Rating:	4.2
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–12PM Closed

Location

Photos 37

Reviews 10

Chad West

I had my car towed in to get a rebuild of the transmission upon rebuilding of the transmission they noticed I needed a front motor mount of which they put on. fast forward. Car was complete or so they say. I went up there I paid over 2,000 Get in the car I noticed it not idling correctly so I asked them to pop hood I noticed they damaged the vac lines and breather on the car which was causing rough idle, thats cool they fixed it free. Also about the front motor mount they apparently were supposed to fix; I walked around to the back of the building after everything wasnt adding up I noticed Daniel back there messing with the front motor mount I thought he was just correcting issues with the car when I got home I looked and its missing a bolt on the bottom and a nut on top, after calling them upon opening on 7/16 I asked to speak with Michael which apparently has gone on vacation since yesterday but anyways they told me to bring the car up there and he will put a nut and bolt on. This was supposed to be done before I paid for the services and before they even handed me the keys. I am very unsatisfied with the service I have received from this location and will be hesitant about bringing my vehicle back to any Cottman location but after spending over 2,000 I guess I have no choice especially since I have a 3 yr 36,000 mile warranty. <--- About the only good thing out of this situation ***Update*** Car is fixed and running smoothly, local shop put a bolt/nut on the front motor mount which was about 21.00 I am giving 3 stars for Transmission job and minus 2 stars for motor mount issue.

Jake Caswell

*Great service and fair price - see the rest for details of my experience** I was considering buying my transmission from a wholesale distributor and having a mechanic who I know install it. Total cost was going to be around $2400, not bad for an 06 Acura TL. Then I decided to look up transmission shops to see what the cost would be when I found Cottman. I dealt with Mike who was very pleasant and seemed knowledgeable about transmissions as well as my specific vehicle. He gave me a price estimate over the phone and I was surprised to learn that his price would be about $200 more than my original plan and that I could purchase an extended warranty that would cover all of the parts as well as the labor (if anything goes wrong with the parts they will replace for FREE) for 3 years, 36,000 miles. So now I start thinking about the fact that I was going to have to pay around $4-500 labor to have it replaced, so if anything goes wrong theres another $4-500 out... Mike had a tow truck come pick the car up that same day (free of charge). There was some delay in the repair of my vehicle, but we were at the beach so it wasnt an issue. Mike even allowed me to have my windshield replaced while the vehicle was there (previous insurance claim, not Cottmans fault). Picked the car up when we got back from vacation and it runs great! Mike asked me to bring it back in a week so that they can verify that there are no leaks and that it is running well. All in all great experience from start to finish - would strongly recommend!

Cynthia Marshall

I was referred to Cottman Transmission by a very satisfied customer in North Carolina. I contacted Cottman Transmission of Spartanburg and they fit me right in! My car had been sitting for roughly 2 or 3 years the first time I needed repairs. I was very satisfied with the Excellent service that they gave my 2001 Dodge Neon SE. Through the years their service never wavered; always professional and courteous! When it was time to give my old friend a rest; the staff gave me the bad news and suggested I find something else that was safer for my family. Recently I purchased a used car and it was evaluated and I was even told at how many miles I would need to bring back the vehicle for maintenance! Kudos to Cottman of Spartanburg for keeping my family safe on the roads of Spartanburg!

Thomas Shawn

These guys were awesome! Best quote in town, no hidden fees and the best turn around time I found. Not only was I provided exceptional customer service, as they answered all my questions, they had my vehicle back to me two days prior then promised. I would not recommend anyone over Cottman in Spartanburg.

Sarah Taylor

Highly recommend. Our family was stranded today on our way home from vacation and Michael picked us up since 4 of us couldnt fit in the tow truck. He found our issue immediately and got us on our way within 10 mins of arriving at his shop. He was very honest and reasonable.

New Generation

Just wow Michael is the best and has been true to his word and is a really nice guy He has welcomed me like family And if anything cost extra he calls me and okays it before hand you cant ask for any better mechanic

Gene Taylor

I have never experienced such superb care and concern. Michael took care of our problem and my family. He picked up my family and took care of the towing. Thanks to bradley towing as well.

Michael West

Fantastic service and Michael is very courteous. Had a rebuilt transmission on a truck and it works great. Definitely will continue to use him in the future.

chivalrytim

Tried to charge me more to repair my transmission then I could pay for a nice performance transmission. Complete rip off.

Joseph Chacon

Fantastic service!