Address: | 149 Pewitt Dr, Brentwood, TN 37027, USA |
Phone: | +1 615-373-5288 |
Rating: | 4.8 |
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Allie Taylor
Where do I begin?? Naj, if you are reading this you are the kindest most wonderful human being I have met in a VERY long time. I am always hesitant to go to auto shops since I am a younger woman, I always get taken advantage of. Naj is so different. I took him my 2007 Mercedes C230 for my check engine light, when I had been tirelessly searching for someone to fix it since I couldnt afford the dealership costs, when all it was doing was making matters worse. He spent 2 hrs working on it for FREE. And explained everything to me. What it needed, why I needed it, the price, why it costs that much. This place is QUALITY and a REAL import garage. Not to mention the customer service is out - of - this - world. Coming here was a truly refreshing experience. JP imports has a customer for life. And a friend for life. Thank you for your kindness. I am SO happy I finally found a good place to take my car. I cant tell you what a relief it is. Every time I stop by everyone is so funny and nice it always brightens up my day. Thank you again JP Imports. :)
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Anonymous User
I took my Land Rover to this shop to get the brakes checked and to get the car to pass emissions. Naj said he would check it out and explained that the part I needed to fix my brakes was going to be over $400, he made it very clear that that part may not be the only one needed to fix the issue. Naj was also able to correct a vacuum leak which was causing the computer to throw an error. They fixed the brakes, the vacuum leak and made other minor adjustments! My total bill was less than $600... The previous shop in Cool Springs wanted over $2K for the same results. I am glad I found Naj and his team at J P Import Auto Service. I am now a life long client! If you are looking for honest, dependable, reliable service and an explanation of service on a level you can understand, this is the place. Charles Henson Nashville Computer
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Chrisw Weir
J Ps is a great place to take an import vehicle. I was refered to Naj a few years ago and taken 3 different cars to him to repair. Each time he was significantly less than the dealer. In some instances he recommended that repairs be postponed that were recommended by dealer given there was no immediate need to do them - and he was right. One time the local BMW dealership was going to charge several hundred dollars to "re-program" to get lights on dashboard to go out. Naj hooked up to computer for 1 hour to reprogram, fixed everything and didnt charge me a nickel. My cars have performed flawlessly under his care.
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George Oldham
Let me start by saying that I do not usually write reviews. However, Naj and his team did a WONDERFUL job replacing brakes, rotors and strut arms for less than half of the price the dealership quoted. That deserves a review, and its important for others to know about his shop & services. From this point forward, all of the service for my BMW will be done by JP Imports. I only wish Id known about them years ago. I cant imagine how much more money would be in my pocket vs. the dealership.
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Howard Wear
My SL500 was making a noise that three major shops could not figure out. Very hard to describe, but it was definitely frustrating not being able to identify the problem. A quick trip to JPs and they stated it was due to my having two piece rims. The rims were starting to separate, which could have ended pretty badly. Price was great, cheaper than the other stops, and his professionalism was top notch. I highly recommend this shop to anyone.
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Trent Dawson
Three repairs on my ML500 with Naj @ JP Imports (oil line, battery and brakes). Each time, the cost was significantly less than the dealership quoted, the time to complete was a fraction of the dealerships completion time and the customer service was by far better. I am fully confident in his ability and continue to tell everyone with an import he is the one to visit with any type of repair. Thanks for the amazing service!
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Anonymous User
Naj is a fantastic mechanic. He is fast, honest, and very reasonably priced. Dont let the low price lead you to believe his service is sub-par, because his service is second to none. I have been to several import mechanics all over the area, and while I liked many of them, Naj is a cut above the rest. I have taken him a Mercedes ML320, a Mercedes E350, and a Lexus R330 and he has been gone above and beyond each time.
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Steve Morrisette
I have owned performance imports for years. Naj, at JP Imports is the best mechanic/ service person Ive ever encountered in ANY field. I bring my M3 here only. This place is truly amazing: service, attitude, up to date tech and run by a truly fine fellow. You couldnt do better this side of heaven.
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Robert Hunter
HORRIBLE!!!! PROBLEM THAT I CAME IN FOR WAS NOT FIXED !! THREW MONEY AT HIM "GUESSING WOULD IT COULD BE" REALLY A WASTE OF MY TIME I STRONGLY SUGGEST YOU FIND A DIFFERENT SHOP IF YOU WANT THE JOB DONE RIGHT !!!!!! MY FIRST AND LAST TIME EVER GOING IN FOR SERVICE THEIR AGAIN!!!!!
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JT Terrell
Just had my first experience with Naj & JP Auto, and I was very impressed. Quick work turnaround, great value and even got my car delivered home at the last moment by Carolyn! You guys are the best and my Mercedes will never see the inside of another service bay!
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Jonathan Holt
Naj is the best mechanic Ive ever know. His honesty, knowledge and ability to explain whats needed and why, always amazes me. He only wants the best for his customers and will advise whether the repair is worth the cost or if you should cut your loses.
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Colin Lord
Like everyone else has written on here, I cant say enough about JP Import and Naj. Compared to a dealer, it is easier to get an appointment, work is done in half the time, and at a significantly lower cost. Couldnt recommend more!
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Rick Kloete
Naj is the best. I trust him and hes a honest car guy. Few of them left. He fixes my foreign cars and Ive purchased two from him that hed serviced for other clients. That should tell you all you need to know.
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T Roy S
I have taken all my import vehicles to Naj for the last 6 years. I would not trust anyone else in Nashville to even change the oil. The best customer service I have encountered the the automobile service business.
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Jennifer Willis
Naj is THE best in Nashville hands down. He does great work and tries his best to make sure to keep the costs minimal. 100% trust the guy. Highly recommend him.
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Mark Hayes
Naj is the most reliable, informed car guy Ive ever known. He has done 2 jobs for me in the last 4 months and has saved me over $500. I trust him implicitly.
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Anonymous User
Naj has saved me on three different occasions with my car. Hes quick the prices are VERY low and he does things above and beyond thorough! Love this place!
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Cody Thierauf
Best mechanic around. Bends over backwards to make sure everything us taken care of.
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Russ Kenney
Best place to have a foreign car repaired. Do not waste your time anywhere else.
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Anonymous User
Great prices, better service. Naj is the best mechanic I have ever dealt with.