A Moments Peace Salon & Day Spa

Reviews 4

JA

Jake Stovie

so yesterday was my first time going to A Moments Peace Salon. My husband had got me a spa package for my birthday back in January I never used it because I hate leaving my son who is 14 mo Im a first time mommy and I just hate leaving him! I had a great massage she was super professional and it was very relaxing. Then came time for me to get my nails done this is where things get bad. I waitied in the waiting room for my nail woman for about 30 minute not a big deal Im pretty patient whatever. So she comes and gets me her name is Mercedes. So I sit down in the chair to get a pedicure there is an older woman getting her nails done in the chair next to me and a young girl on my right side getting her nails done. Part of my spa package was to get a lunch so Mercedes goes back and gets my food and places it on a tray I ended up getting the wrongs drink but still not a big deal they gave me water instead of a sprite oh well. So the older woman next to me starts talking about how she wont eat veal because its a baby calf. Mercedes proceeded to tell her no its not calf its cat. And I looked at her and said I think shes right its calf and Then she poked at me and said Google it so I took out my phone and she started winking at me and nudging me like play along and I didnt want to trick the older woman who was sensitive about animals so I said my phone wasnt working and she said yeah you have that crappy LG phone from the early 2000s you need to upgrade I need someone with a real phone and the girl next to me pulls out her iPhone amd plays along. she starts giving me a pedicure and notices ex my two middle toes on my ri ght foot are slightly webbed together and she start jokingly trying to pull them apart and pokes at them and turns to her friend And says lets name them hahaha this one is Monique and this one is unique hahaha I was so embarrassed I was about to cry. When I finished my meal she looked at me and was like ooo girl did you eat anything else today I have never seen someone eat so fast. I responded with I have a 14mo at home I usually eat pretty fast and she said how you have a baby you just a baby yourself and told her I was 24 and want a large family. so then it comes time to do my manicure I was suppose to dip my hand in this wax as apart of my spa package and I mention it was too hot amd She looks at ,e rolls her eyes and says yes honey good job wax is hot. I didnt know what to do I felt so intimidated by her and how verbally aggressive she was and how everyone she worked with played along with her. I didnt want to get ganged up on. So as she starts painting my nails she says how am I suppose to paint these little chick let nails you bite your nails dont you I was like yes I always have amd she says you must get hungry nom nom nom they must taste good hahaha I was in awe. I didnt know how to respond to her. i asked her if she could hurry because I needEd to get home Im breastfeeding my little guy and have been gone along time amd Shen goes oh youre one of those moms.... I said yup I aM. She insulted me so many times and made me so uncomfortable I was not able to enjoy the one day I had to myselF in 14mo. I was so humiliated I have never had such poor customer service. Oh and to top it off she Got up in then idle off doig my mails after I told he her needed to leave am started helping other customer and sweeping and folding towels. If I can save anyone from going and experiencing such horrible service and treatment I want too! They wont be getting my service anymore never have I been treated so poorly.

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A

A A

Not a good experience. I have been visiting this establishment for quite awhile. I have used many of the services. This review is for the salon only. I went to get my hair colored. This was a stylist I had used before. I should have been concerned when no color swatches were offered. I was trusting since this was someone I knew. Color is not communicated well unless you see it. Should have had swatches, it turned out way too dark. What I found most upsetting the color that was left all over around my face. The smell is awful, been almost a week still stinks. Very strong chemical smell. The color rubbed off on my pillow case for three days. I washed it and still color coming out. I have had my hair professionally colored a lot over the years and never experienced this. I used over the counter color as a younger person and had similar experiences. I paid $120 for this. I could have had that experience for $12. So disappointed and upset. I will not be visiting the salon again. Hopefully this review will make them aware that they need to do better for their customers.

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SC

Scarlett Bernier

Unhappy with my day at the spa. Went in for the hot stone massage - it was a very disjointed experience. The masseuse would pick up some stones, move to the table, rub my back, then go put the stones down and move somewhere else with a lot of downtime in between. Ive had this type of massage before and it seemed more fluid. Plus every time she was done with an area of my body she would pat me like you would pat a dogs head. The bed wasnt heated - just a weird experience. I then went to get a pedicure - far from relaxing. The three women who were giving the pedicures kept up a non-stop dialogue about their weekend plans which devolved into one of them joking about her dad going out for cigarettes and never coming back, ha ha ha! How is that funny or appropriate to discuss in front of clients? These ladies were very unprofessional and LOUD, although my pedicure was good and lasted several weeks. I wont be back which is sad, I used to come here once a month several years ago and recommended it highly badk then. Seems like the old staff have all left.

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JO

Jolanda Hargett

We are repeat customers...but we love this place! We were here for a couples massage for my husbands birthday! HIGHLY recommend it....what a wonderful thing to do for the one you love...the atmosphere is amazing...very tranquil very peaceful and relaxing...we had Leigh-Anne Morton and Lisamarie Reedman as our massage therapist for the afternoon...they were WONDERFUL....I have had many massages at different places....but I do believe Lisamarie was the best that I have had! The massage is followed up by a steam shower and you leave feeling so incredibly relaxed and rejuvenated~ We will be back and I would highly recommend both of these ladies! We were both very pleased~ Top notch salon with an excellent, kind and friendly staff~ We are already looking forward to coming back soon!!! Just looking for a reason to come back! Jolanda and Stoney Hargett, Alamo, TN

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