Service King Collision Repair of Mallory Station

340 Mallory Station Rd, Franklin, TN 37067, USA

Address:	340 Mallory Station Rd, Franklin, TN 37067, USA
Phone:	+1 615-771-0907
Site:	serviceking.com
Rating:	3
Working:	7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 9AM–12PM Closed

Location

Photos 6

Reviews 5

Brian Weaver

Absolute worst auto shop in the state of Tennessee and most likely the nation as a whole. My nanny took her car here over a week & a half ago because her insurance company told her to go here. They gave her a 4 day estimate, so she rented a car for 4 days. 11 days later they are still waiting for the car to be fixed. There wasnt even anything mechanically wrong; it was a dented bumper. When asked how long (11 days later), they couldnt even tell me, as it had to be painted and they didnt know how long it would take the paint to dry; did you really just say you dont know how long it takes for paint to dry?!?! How long did it take last time?!?! This place is a joke; the manager, Doug Fraley, is doing a terrible job, unless his goal is for this place to be the worst, then hes doing an excellent job. DO NOT BRING YOUR CAR HERE!!! Even if insurance pays for it, just ask for the money and go to Essy Auto on Nolensville Rd.

Shannon Carty

While this place does not always have the best in person customer service, I have had very good experience with their skills and phone service. They have been very good about communicating with insurance.

Brandon Caples

The cost to repair was higher than the estimated price, but the service was great, and the staff was friendly and helpful.

David Sutton

Make sure to have an appointment or they really dont want to see you or take your business

Scott Watson

Awesome people, friendly and great work