Two Men and a Truck

1715 Columbia Ave #330, Franklin, TN 37064, USA

Address:	1715 Columbia Ave #330, Franklin, TN 37064, USA
Phone:	+1 615-261-8876
Site:	twomenandatruck.com
Rating:	4.9

Location

Photos 36

Reviews 4

Annabeth F

I have to give this place just an OK review. It wasn’t good enough for me to want to use them again for any future moves. When I booked the move, I was told the movers would be there between 8:30 am – 9:30 am. My “pre-move letter” that was emailed to me also had this time. So, at 9:40 am on the day of the move, I called the office. I was then told that they don’t arrive in my city until 9:00 am – 10:00 am. I questioned him on being told the wrong times and having the wrong time on the paperwork, and his response was “Yeah, they need to change that.” 10:15 am, and the movers arrived. They took a look at everything in our 3 bedroom apartment, and the few things we had left in our outdoor storage unit, then began loading the truck. When they started wrapping our dining room table, they simply lifted the top off and laid it on a blanket, then started to wrap it. We told them that the top of the table needed a blanket over it as well since the majority of it was exposed, and they told us they would just wrap it with plastic wrap and it would be fine. A couple of hours in, they randomly left to drive down to the storage unit to load that stuff. This wouldn’t have been a problem if they hadn’t left our furniture and boxes all over the front of the unit lawn and in the hallway. I came down the stairs just in time to catch a box from falling off a chair that was blocking the hallway as someone tried to walk past it. I ended up sitting in the summer noontime sun (while pregnant) for about an hour to make sure our stuff wasn’t stolen, pushed over, or peed on by a dog. In the assortment of furniture was the top of the dining room table, with the exposed top leaning against a stone pillar. When they got back, the truck was full. One of the guys said, “Yeah, I didn’t realized you had so much stuff, otherwise I would have packed the truck higher.” So then, they ended up putting stuff in our personal vehicles for us to drive over to the new house. One of the guys went to throw a dining room chair in the back of my personal truck, and I had to yell at him to stop because the chair needed to be covered to prevent the Rhino-liner from scratching it up. Once we arrived, and everything was unloaded, we did a quick inspection to make sure everything looked ok. Not surprisingly, we discovered the top of the dining room table had deep scratches in it. The damage report for the table said we would be contacted in two days. After a week of not hearing anything, I call about it. I was then told that it takes about 5-7 days to hear back, but that the person in charge was on vacation, so I wouldn’t hear anything until the following week. I again brought up the fact that the paperwork said “two days,” and was told, yet again, “Yeah, they need to change that.” When I finally got a call about the damage, it was a voicemail letting me know that they were sending someone out Friday morning, and that company would be contacting me. He also apologized and told me the movers never gave him the damage report. On Friday morning, after the furniture company came out, I get a call from Two Men telling me they were going to be sending someone out for the table, and short story, he had no idea he had called me earlier in the week. Overall, I’m left with the impression that no one at this location knows what they’re doing. I don’t know that this is true of the entire company, but this particular unit just doesn’t seem to have it together.

Cathy Berg

Movers showed up an hour & a half later than expected. Original time estimate was between 6-8 hours to move a 3 BR home + garage an hour away. We had 2 trucks, 5 men AND my husband doing as much work as the movers. I walked by one of the men complaining to the estimator at the office saying he was told our move would only take 5 hours, which was a little offputting. I considered buying the insurance option and was told there was no way I would need it by the head of the crew. Fast forward.. we had to pay for 9 hours.. it took so long that we just had them put boxes in the garage instead in the rooms they were destined for. They busted a leg off of one of our armoires - that was the damage they told us about. My husband gave the whole crew tips anyway.. it was when we started putting our rooms together a few days later that we saw 4 or 5 deep scratches on our very large entertainment center, deep scratches on my daughters bedroom hutch, a piece of granite broken off on one of our nightstands (the top is made of granite) and scratches on a lot of my art, which I was assured they would take the utmost care with. I would have stacked it in my SUV had I thought there could have been an issue there. I messaged the salesman, filled out an unhappy survey and have yet to hear one single word from anyone.

Dominykas Michnevičius

Dear Sir or Madam, Our names are Dominykas and Vygandas and we are full-time students from Lithuania looking for a summer job in the USA. During the summer of 2014 we will be participants on Work and Travel Program (J-1 visa). We will have all the necessary documents to work legally in the United States for 4 months. The most suitable period for us would be beginning of June to early September. We always accept challenges. We have chosen USA because it has always been one of our favorite countries and we would very much like to experience and explore everything it has to offer. We have good skills in team-work, problem-solving, communication with people, working on our own initiative, also we have all the skills to work in moving company or pack house. Naturally, we will put all efforts and energy to do our best in this work. We would like to ask of any information you could give about work possibilities and accommodation would be greatly appreciated. All the necessary information about us you can find in our Resume. Please find it attached. If you decide that we are suitable for positions you could offer us or you need any additional information please do not hesitate and contact us. Yours sincerely, Dominykas Michnevičius and Vygandas Grigaitis

KORREEN MULLEN

The worse moving experience ever! I have moved cross country with less issues than this local move. Not only were the movers two and a half hour late, the first thing one of them did when coming into the house was asked to use our restroom! We had already cleaned the restrooms since our buyer was taking possession of the home that day so I had to touch up it again after he did his business. Than on top of that, they did not wrap our furniture as I asked during the consultation call. They said I can pay extra for blankets. They were careless with our furniture and one guys sweat even dripped on our lampshade! I asked to speak to a supervisor and the one guy said he was the supervisor, which was highly doubtful. It was a sight to have them move our belongings so carelessly. I just wanted to scream and stop them but at that point I needed movers. I will never use them again and will not recommend them at all.