Address: | 7215 Nolensville Rd, Nolensville, TN 37135, USA |
Phone: | +1 615-776-3282 |
Rating: | 4.8 |
Working: | Closed 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed |
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Daniel Pomerantz
The people at this shop are very nice and friendly, however I feel like I was charged for something that I shouldnt have. I told them "I have a code. The first step in trying to resolve the code is to change the oil, so I want the oil changed." They said "Okay. Well get you in here, change the oil, and clear the code." I said "Cool. Change the oil and clear the code." They did what they said, but then charged me $40 to clear the code, which is a bit rediculous since all I asked for was an oil change. Their excuse was that their OBDII scanner is very expensive so they have to charge when they use it. Thats great, but the code I had is one that clears itself when fixed. They bragged that they could have tested the code with their scanner, but didnt and charged me less. Why didnt they fix it then? They did the job half way and charged me for it. The best part is that this shop is right next door to an auto parts store that sells OBDII scanners for $40. Im sorry to have to write a negative review for a local business, but I should not have been charged to clear a code when all I asked for was an oil change since I knew what the code was. I doubt Ill be back.
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Chris Dulin
I have been using Pattersons for over 5 years now. Vern and his staff are 100% honest and do fantastic work! What needs fixed gets fixed, what doesnt need replaced or repaired doesnt. If something is showing signs of wear or a possible concern, they let you know so you can make a decision to replace it or wait until its critical. Again, I trust them 100% with all of my routine maintenance and repairs. I drive 45 minutes to get to their shop, they are great people, the trust and quality of work is worth the drive and peace of mind! I highly recommend them!
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Brian Vondon
Our service related to having a new battery installed. We had experienced a problem that morning getting the engine to turn over. We anticipated it might be the battery. Drove to the NAPA dealer nearby and asked for the battery to be checked, with a few questions asked, the test was performed and it was indeed a problem with the battery. Within the hour we had a new battery installed and we were on our way. Precise indeed.
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Jason M.
Excellent service! I just moved down here less then a year ago and had a hard time finding a excellent fair priced automotive repair shop. I was charged very fairly for what I consider a lot of engine work in my 2001 civic. I plan to keep using this company for any car repair that is "over my head" going forward. I have already recommended this company to many of my friends already.
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Berri Burroughs
Pattersons has grown into a very reputable auto repair center over the past 20 years. I always feel confident that my car receives the best quality care with every service. They use the most reliable parts available with great warranties, all at a fair price. For repairs or just regular service, Vernon & his crew have kept my car running strong.
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Kyle Castro
Earned 100% of my business, forever. Best auto experience Ive had and tucked away right here in Nolensville. Dealership tried to charge me big time for something they screwed up. Vern and his team saved me $900 dollars by giving me the simple solution that the dealer wouldnt Now Im doing service with them and will take repairs there from now on
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Jay Bealer
We had some trouble getting the car started and when we finally did drove over to Pattersons Precision Auto. They figured out it was the battery and we had a new one installed in no time. They seemed very knowledgeable and took the time to do the job right.
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Sarah Tolouse
Completely straightforward. Got the truck in, figured out what was wrong, checked with me, and went ahead and fixed it. Thats how it should go, right? Great staff. I felt good about them working on my car and the work was done right.
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Marcus Huddleton
Ive been coming here for years and they take care of all my car needs! What I really appreciate is the fact that they are big on customer service, they live to satisfy their customers, and maintaining honesty.
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Shania Cortes
Really glad I went with Pattersons instead of the dealership! I saved a ton of money and the work is at least as good if not better! They did a lot of work on my car and Im really pleased with the results.
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Jordyn Lewis
Everything was done when the tech said it would be done, the price quoted was the prices paid. I was especially appreciative for all the honesty instead of selling me something I dont need. I recommend.
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AzaleaMusic
Been using Pattersons for all repairs and maintenance on two cars for several years. Cant say enough about them: honest, reliable, quick, and reasonably priced. I dont take my cars anywhere else.
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Kenny Bao
Have been using pattersons since 1992, fair priceing and honest work ethics make this a choice repair shop also just became a napa car care center- 1year parts and labor warranty
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james cost
I was pleased with my first visit to their shop. They did the work fast and explained everything to me carefully. While waiting I saw great service to other customers as well.
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Dayton Welsh
I am overly happy with the repairs and how quick they got the job done. It was to either go to them or the dealership and I am pleased with my decision.
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Gregory Foerste
Great honest people who truly go above and beyond for their customers. I cant thank them enough for the help theyve given me with my car.
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daniel jensen
Theyve proven to be very dependable. I feel like they are looking out for my best interests. I trust them and recommend them to anyone!
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Jeff Whitlock
Really nice people. Work was done quickly and were very honest and transparent about the issues we were having with the vehicle.
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JP Flatt
Great place! Ill be back for future work. Super friendly, quick work, warrantied, reasonable prices. Thanks for the great work!
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Brandon M
Very professional and explains step by step what the problem was and what it was to get it fixed A+++++++++++++++++++++++++++
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Jenny Partnoy
Great experience. They gave me a quote and did the work. No surprise extras. Excellent, above and beyond service!
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Margie Duke
it was great experience. I was informed at every step along the way. I am very happy with my experiences.
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Johnnie Talley
Allways fixes my cars stays fixed. No giver than anyone else. Results.
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Tim Poi
Very good service. Repaired my car on time for a fair price.
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Ashley Beww
This is the place to go for anything you need with your car!
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Katherine Clark
Do a thorough job … pleasant to work with… would come back…
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Parry Green
Repaired on time. Reasonabled price very good service.
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Pink Pearls
Fast quick service and reasonable price. Very honest
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Marshall Lange
Always great service 100% take care of the problem
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Amy Thomas
Awesome place to have your vehicle serviced!
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GW Nunya
Very knowledgeable and considerate .
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Pam Stineman
Wonderful people and great service.