Auto Pros

4165 Billy Mitchell Dr, Addison, TX 75001, USA

Address:	4165 Billy Mitchell Dr, Addison, TX 75001, USA
Phone:	+1 972-243-4070
Site:	autoprosaddison.com
Rating:	5
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–4PM Closed

Location

Photos 25

Reviews 13

Joseph Lopez

This review has be a long time coming. A few months back I had the worst experience with getting my car serviced at the Audi Plano location, their customer service when you had a genuine problem was non-existent and they were pushing parts and services on me that did not resolve the problem my car was having. I left the Audi dealership with multiple diagnosis, a loss of money, and my vehicle had the same issue I went in for them to fix. I was then referred to Autopros. I spoke with Chris and Roy and explained what the noise was that my car was making. I received a call back later that day and was given a diagnosis that Audi did not give me, so at first I was skeptical, but I have to say they nailed the problem on the head. I just had to take my vehicle to them once and received a proper diagnosis and I have been driving the vehicle for a while now and have not had problems with it since. They kept me informed with the service and completed the service with the timeline they said they would. It’s nice to walk in with a maintenance issue on your vehicle and actually speak with the person who will most likely be the one servicing your vehicle and not a person just trying to sell you on parts. Typically a review is written if you had a bad experience, not service that meets expiation or above and beyond service. But I can say that they have restored my faith in mechanic shops.

Just Bernie

I have just found my go to Mercedes repairshop. Tired of paying those extravagant prices for repairs? Originally took my Mercedes to a repair shop (certified to do Mercedes work) for a check engine light and a badly shaking idle. You would think that their estimate would have been a down payment on a new car!! Seriously - Auto Pros in Addison took a quick look, gave me a much more reasonable estimate and wait for this one: Not only did Auto Pros fix it perfectly, but they got the repairs done way sooner than the other shop would do AND THEY DID IT FOR ABOUT HALF THE PRICE quoted at the other place!!!! Seriously?? Seriously! THis is now my new Go To Auto Repair Shop. (And the other nice thing is that they talk to you and explain whats up with your car - kind of like a good doctor should do when youre sick, right? ) If i could give 10 Stars I would. Very pleased.

Alan Goswami

AUTO PROS is a kind of auto service center that every car/truck owner wishes for. I was very impressed the very first time I visited them a year ago, and have been extremely satisfied since. They are very knowledgeable and more than reasonable in their service charges. Auto Pros has relieved me of the stress and skepticism over all my car repairs & maintenance. I dont even ask them how much it is going to cost me because I know it is going to be a lot less than any other garage. They have set their business ethics at a remarkably high level !!!!! ******

Nick Miller

I dont normally do reviews but I also dont normally get awesome service. Simply got my oil changed on my wrangler for cheaper than anywhere else Ive been, ever. No 2 hour wait. No coming in from the shop and telling me I need another 10 things fixed on my vehicle. I was quoted an hour and it took much less. Will definitely be coming back for any car repair or maintenance needs.

Kent Coursey

Had a problem with my ABS light staying on. Dropped by Auto Pros on a Saturday morning and they had my car fixed later that afternoon. They were up front about the repair and reasonable on their pricing. If I ever have trouble with my car again I will be coming back to Auto Pros. Thanks for the great service!

tara stiff

AWESOME! I have received outstanding service from Auto Pros. They are friendly,knowledgeable, take time to listen, and explain what is needed to get your car running. They are also very efficient. Its nice to know I can take my car to someone I trust. Thanks Auto Pros.

Louis Bertulfo

Auto Pros installed new brakes on my Audi and I couldnt be happier. Chris was quick to get my car evaluated, answered all my questions, and gave me an excellent quote for the work. Will be bringing my car for service again and would recommend them to others!

Drew Doran

Came in for a quick oil change and inspection. The team noticed a fractured motor mount and got the part in quickly, then repaired it for me in an hour for cheap. Cheap oil changes too, good team.

Steve Salerno

Chris and Roy have taken care of my corvette so many times always accommodating my schedule and always providing a great timely and affordable fix.. Thanks guys!

Ivan Jimennez

The BEST! I will definitely recommend Marcela and Cris to all my Family and friends!!! to use Auto Pros for service our vehicles.

Richard Anspacher

These guys are very knowledgeable, upfront, & honest with you. I highly recommended them for your BMW repair needs.

Derick Snow

Friendly mechanic quickly helped me with diagnosing an airbag light on my car that came on randomly. Thanks!

John Shumaker

Great group of people, I received an Oil Change for about half the price. Great Service!