Address: | 4321 Lindbergh Dr, Addison, TX 75001, USA |
Phone: | +1 972-788-4299 |
Site: | allstarjapaneseengine.com |
Rating: | 4.4 |
Working: | 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM Closed Closed |
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Anonymous User
It was a simple act but one none the less that made me realize I have a trust worthy mechanic at All Star Japanese Engines. My car was making some weird sounds and having trouble starting. I was hesitant to take it in because usually one thing leads to something else that leads to a huge bill. But when they told me it was simply the battery that was having problems they did not immediately try to sell me one of theres but instead asked me to check my warranty because I more than likely still have it covered. It was then that i knew I didnt just have your typical salesmen that also happens to be a mechanic but someone who wanted what was in my best interest. As simple as it may sound it made me 100% sure that I can always depend on these guys big or little. Thanks I appreciate your help and will continue to come back. Ive had numerous work done there but it was this time that it all made sense.
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Jared Mapes
WORST AUTOMOTIVE REPAIR EXPERIENCE OF MY LIFE! And if Im wrong then why is my car still broken?! During my 34 years of breathing on this planet Ive never been so disgusted with the lack of accountability, not to mention bigotry. The man that owns and hardly manages this mockery of a business should know that the following behavior is not permitted as an adult and certainly not as a business: A) blatantly lying to a customer saying that you have completed a service when you have clearly not. (I have receipts from him and from other repair facilities advising of his deficits) B) speaking with an insurance company or another business about the customer in hateful manner. *(on a recorded call) C) Not providing the guarantee in which you have on a written paper. **** I just paid Honda $412 to repair the sway bar that he didnt.
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Anonymous User
Quick and efficient work without all the hassle! Robert and his crew at All-Star are straight forward and will not look for any problems besides what you describe unless you ask him. I had a power steering line leaking (ended up needing full replacement) in my nearly 20 yr old Buick. He not only fixed it so quickly we didnt even have time to run errands but also didnt find other problems. He even told me not to let other commercial places tell me that all kinds of parts were worn simply because it was old and that my vehicle had a solid engine and transmission. I would refer ANYONE to all-ster, even family!
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timothy edd
If you have a problem with your vehicle go here. I had a problem with my vehicle mis firing and went to firestone, which I have a card with, and they told me I would have to replace the engine. Robert and his staff took care of my vehicle to where its running like new and its an 2002 acura. The only downside is that Robert wants to fix your car to where there will be no issues in the future. Which means he will try to replace everything which may be a potential issue. That is a con if your money is limited but a pro if you can afford it. This is all coming from a guy that despises mechanics
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Daniel Crooke
I wouldnt take my car anywhere else. Robert tells it as it is, he doesnt do the salesman act or go looking for parts to replace - in fact hes done a couple of small courtesy replacements like a wiper blade when he noticed mine had split. He will tell you the cheapest and most effective manner of fixing the car, even if that means he misses out on work. Great value for money, the personal touch and prompt service. The guys at All-Star live up to the name.
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Josie Flores
Robert got the job done after we took our car to THREE other mechanics, and no one could figure it out. They would "fix the problem" (car was shaking alot) & within a week or two the issue was back but FINALLY our car works and I can say this with confidence, its been a little over 4 months and still working perfectly. Hes the real deal. Wont trust anyone to work on our cars from now on, so grateful to my grand father for recommending Robert to us.
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Kim Collier
Im new to the area and needed a motor mount replaced on my daughters Mazda3. I called Japanese Engines and Auto Service because of good reviews online. Robert and his team did a great job. The car feels better than I ever remember. I was charged a very reasonable price and the work was finished quickly. Ill definitely be back for future auto repairs. Id recommend them to anyone looking for an auto mechanic they can trust.
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Gus Lakis
I have been taking my Japanese cars to Robert for several years, his business is as honest and reliable a mechanic shop as I have ever seen. He always tries to avoid doing work that is not really needed, and he is happy to walk you into the shop and show you exactly what work is needed or is being done. If you have a Japanese car you would like to keep running rather than buy a new one, he is a great guy to see.
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jeff loadman
I have been using this company for the last 10+ years. Robert and his staff are the best. He always gives you straight answers and very fair prices. I have brought several vehicles for pre-buy inspections and his opinions have always turned out to be right on the money. I highly recommend this business!
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Anonymous User
I have been going to All Star for repairs on my cars for the last 17 years: Toyota, Lexus, Acura, and an Infiniti. I would never consider going anywhere else. They are so honest, prices are reasonable, and the work is excellent. You wont find a better repair shop anywhere.
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David Decker
Roberts ASJEAS has been repairing our personal cars for yrs now. The work is done timely, & as said before, only what is needed, & at an affordable price. He has also been very good at referring us for repair work that they do not do. I would refer my mother to All Star.
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Jeff Taylor
Car wouldnt start, tow truck was able to jump me and I was on my way to All Star. Determined quickly that it was a battery issue, gave me a fair price to replace it and did it FAST. Ill be returning to these guys with all my mechanic needs.
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Ash Anvari
Ive been to this shop many times and every time Ive received great service. Robert and his team are great at diagnosing issues and doing the repairs right the first time.
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Edward Howard
Ive taking my 323i here for work since the warranty expired. Great work, reasonable pricing and work completed in a timely manner.
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Robert White
The guy is amazing. Never tries to charge you any extra. Low cost but high quality service.
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Scott Legband
Great service and great customer service.