Bengal Automotive

4814 Bengal St Suite #1, Dallas, TX 75235, USA

Address:	4814 Bengal St Suite #1, Dallas, TX 75235, USA
Phone:	+1 214-902-0952
Site:	bengalautomotive.com
Rating:	4.3
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed

Location

Photos 33

Reviews 15

Theresia Keys

This place is horrible. A TOTAL ripoff!. Tried to get over on me stating I needed repairs adding up to $7089.77. Mind you I had taken my car there previously less than 2 months before for a complete checkup because I purchased the car from someone who was a business contact of theirs and he recommended I take the car there due to several issues that were occurring immediately upon delivery of me purchasing the car. I took the car in under Jerrys recommendation, which he was supposed to pay for repairs. Bengal Automotive supposedly checked the car out and told me they could not find anything wrong with the car and that it only needed an oil change, which they supposedly performed. Well I texted back the next day and told the seller the car was still giving me the same problem which I reported it was giving me when I brought it to them the day before. He never responded. Well someone from Bengal named Josh called me about 3 weeks later and I told him I was still having the same issues with the car as when I brought it in previously. He told me to bring it back in when I got a chance and they would look at it again. Well approximately 3 weeks later I took the car in and asked them to check it out because of the previous complaints which they said were nonexistent when I brought it in before and also because my "Coolant Level Low" message had come on twice eventhough I had filled it with coolant. And I asked them to check my brakes while they had it there. Well they called me 3 and a half hours later and read me off a long list of problems with my car totaling $7089.77. Needless to say I went and picked my car up and took it to my regular mechanic. Well he checks my car out and told me my coolant message issue was only due to a bad coolant sensor and only my brake pads needed replacing and not a full brake job, costing $803.68, which Bengal said it needed. I paid $165.00 for my brake repair and the coolant level sensor cost $27.83 and $55.00 to replace, not over $6000.00+ to repair as Bengal was trying to charge me. I left my mechanic 2 hours later, with my car repaired for less than $250.00, not $7089.77. The coolant light message was off and did not come back on the entire evening, as it came on less than 5 minutes after I left Bengal. Bengal tried to tell me I had a total of 5 different fluid leaks, that needed repairing, yet I park in my garage daily and I have never seen one leak on my garage floor. If you are smart, dont waste your time going to this ripoff place. Its sad that people are so dishonest and try to ripoff people with their fraudulent tactics. I guess they felt that because I was a woman and would fall for their lies and just tell them to go ahead and fix it and pay them thousands of unnecessary dollars for work they would not have performed and thousands for parts that I did not need. PLEASE STAY AWAY FROM THIS PLACE!!

Anya Schwender

One good thing Ill say is that the customer service is great. Josh at the front desk was very friendly and called to follow up with me after I got my car back. They also sent a Lyft out to pick me up free of charge. Unfortunately, the repairs were done very poorly. $600 later and my brakes were no better than they were coming in, and when they replaced the drive belt, they broke the tensioner. They also kept my car for 4 days, so all in all, it was a huge waste of time and money for me. When I got the car back to Los Angeles, I took it to my regular mechanic, who fixed the brakes in one afternoon for half the price. He advised me not to go back to Bengal when Im in Dallas, so Im just passing that on to potential new customers. Finding an honest mechanic is tough, but this place is no better than the usual rip-off.

Di Bye

This is the only place I trust, where I know my car is in good hands. If you do not have a mechanic that you know well/trust, then look NO FURTHER. Ive been coming here for over 6yrs and even though, Im without a vehicle whilst is being fixed, I have peace of mind that it is in the most capable & honest hands. Thom delivers 200% on customer satisfaction & has a super-capable staff. Those customers that Ive had the pleasure of meeting have been with him as long as 20+ years. He found out the reason to a problem to my car that 3 mechanics could not diagnose. THIS IS THE PLACE FOR YOUR CAR.

Chris Chairez

I have been using Bengal Automotive as my primary automotive repair shop for the last year or so now, and i must admit this is the BEST experience with automotive repair shop I have ever had. Honest professional and helpful are the three words that come to mind when I think of the experiences I had. I have taken both my Mini Cooper and WRX to this shop and have had excellent mechanical advice every time. I highly recommend this shop to anyone looking to get away from the mind numbing experience with dealerships and shade tree mechanics! A Lyft home and back is also a huge benefit!

john swingler

These guys are real straight shooters! Thaddeus and Josh have been enormously helpful. They text me when I need to schedule regularly scheduled service maintenance and also the customer service is perfect. Friendly family owned feel and order you an Uber/Lyft anytime you need to drop off they get you where you need to go. I’m very impressed and will be a loyal customer.

Patrick Weix

Been going to Thom Marshalls shop for over 20 years, and they have never had to fix anything twice. Theyve done a great job on our Nissan, Mazda, Honda, and now Subaru cars. His shop does a great job for me of telling me what has to be done now and what I need to keep an eye on.

William Hawthorn

I have known Thom Marshall for years. He has to be one of the most honest guys I know. His professionalism is beyond what you would expect in normal dealings! If you need a repair facility, I highly recommend his shop.

Scott Marshall

If your looking for an honest repair shop for your vehicle look no further. Quality work at reasonable prices with excellent customer service!

Jake Hans

Its hard to find a good reliable mechanic. These guys are the best of the best. They will give a true and honest quote. The best in the biz

Samantha Aylesworth

Very happy with my experience. Great customer service, competitive pricing compared to the dealership, and good work. I will be back.

Paul V

They were recommended by Park City Audi. Great service for more than 10 years on my TT.

Felipe Oliveira

Excellent work and very nice customer service Guys Very professional

Camilo Gonzalez

good relation money service