Dennis Road Automotive

Address:	11155 Dennis Rd, Dallas, TX 75229, USA
Phone:	+1 972-241-1901
Site:	dennisroadautomotive.com
Rating:	5
Working:	7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed Closed

Location

Photos 30

Reviews 9

Timothy Wright

The guys at Dennis automotive took care of my 2005 Pathfinder and will definitely be back for any future things I might need in automotive repair. I had almost sold my Pathfinder due to the estimates from other repair shops on an emissions issue I had that was going to be thousands of dollars to replace catalytic converters and depending on that result may or may not pass inspection. I loved the vehicle and was upset that I was being forced to a decision when everything else seemed to be in good shape. I went to three other shops before I talked to Dennis Road Automotive. I am a CPA and have heard about Dennis Road through a client that has had great success using them so I decided to let them have a look. Not only was I surprised that they were able to address the mechanical issues quicker and more competitively prices, but that they kept me informed every step of the way. It is such a rare find when you can have confidence in a mechanic that they do what they say they are going to do and they stand behind their work. I hope to now keep the Pathfinder rolling confidently towards 200k miles and with the help of Dennis Road, have no doubt I will go there and probably well beyond.

George Brown

Absolutely the best automative service Ive ever run into. I live in Georgia. While traveling in Dallas, TX I developed a loud noise related to a recently installed rebuilt transmission. The transmission company said there were several shops nearer my hotel that install their products but there was one in particular they could confidently recommend. I certainly now see why. While on the rack, they snowed me some play in my 2 u-joints and quoted a very reasonable price to replace them (the tranny was covered by the supplier). They let me come under the lift and see everything before and after. My regular guy back home would have charged more and would never have called me later to be sure all was well like they did. Even had another call from them well after I was back home in Georgia to be sure all was still o.k. Amazing! Ive use 2 good shops here and know both owners well. But they look pretty weak compared to Dennis Road Automotive. Their kind of service and care is highly unusual in my experience. I really appreciate the rebuilder in Jasper, IN guiding me to them.

Carlos Martinez

Being new to the Dallas area, I received a recommendation to Dennis Road Automotive from Jesus of America Tire Company. In contact with the manager, James Craig of Dennis Road Automotive via phone and explaining what repair was needed, he provided me a detailed expense and placed an order for the part which was required for the repair. Upon taking my car in for the repair, I was politely and professionally greeted by James and his staff. Once the repair was completed early the following day, I was pleasantly informed that the actual repair required two hours less time for the labor and the final charge had been reduced. Wow. What an honest and high integrity repair shop. I plan to take all of my automotive repairs there for my two cars in the future and recommend James and his team to my son who lives locally. Thanks James for the excellent work, professional attitude, attention to details and integrity.

Margaret Baer

The guys at Dennis Road Automotive are great! As a woman, I expected I might have some trouble with "car guys". These gentlemen took the time to tell me about the initial costs to look over all the problems my car was having, called to tell me about what they found, ask how I wanted to proceed, and worked with me to split up the work to fit my budget. I initially took my car to the dealership to get a "looking it over" quote of $170 for one issue. The excellent guys at Dennis Road Automotive diagnosed the problem, got the repair part, and replaced it for $220. They even called a week later to make sure everything was still working well. I cannot thank these guys enough for the great job they did and how much they helped me out!

Rose Richmond

I have been to many auto repair shops in the DFW area. Most were OK, but when I took my husbands 96 Chevy z-71 to Dennis Road, I was the most satisfied I have been in years with an auto repair shop. They were confident and took time to be sure they understood my concerns.They fixed the truck quickly and efficiently. I waited in their comfortable waiting room until the repairs were done. They kept me informed and when the work was done, the best part was the price. I was blown away by the great pricing. I would recommend Dennis Road Automotive to EVERYONE!. They are honest, fair and have a great shop. The auto techs were friendly and the Customer Service was second to none. Will be going back!

Alan Najar

I have only had great experiences with DRA, and I have exclusively used them for the last 4 years. They have saved me more money than Ive actually spent. Another mechanic told me I needed 4 new struts, so I took it to DRA and James was very quick to tell me they were completely fine. Savings - 1,300. Also, I took a work truck in with what seemed to be a blown turbo, again another mechanic told me it would be 3,000 to fix. James saw that it was only a loose hose and fixed it for practically nothing. This is the most honest group Ive ever had the pleasure of working with and I recommend them to anyone I know that ever has an auto problem. Thank you DRA.

Live Dallas

Dennis Road Automotive replaced the motor, two catalytic converters and did the state inspection on my SUV. They did a great job, I’m very glad I went to them. The shop is very well equipped and the Mechanics are very knowledgeable and are qualified to do a complex job like replacing a motor to a simple task like a state inspection. James even called the motor’s Warranty Company directly to help me avoid the hassle of dealing with a very unpleasant claim specialist, Thank You James!  They all went above and beyond in service and I HIGHLY RECOMMEND Dennis Rd Automotive

Lynsey Browning

WONDERFUL experience! Coming from a small town, I have always known and trusted my mechanic so I was nervous about coming to Dallas with a car that was needing work. I was pointed towards Dennis Road automotive and was not disappointed! They are very professional and easy to work with. They were very helpful in finding the problems and telling us what needed to be fixed against what could wait, since it is an older car we are tired of pouring money into. They were honest and were not out to take our money. We have definitely found our new family mechanic :)

Patricia Gilmore

Took my 2008 Ford Edge for some much needed work. Transmission needed new sensors, rotors resurfacing and brakes. James and Jeremy know what it means to give fantastic customer service. Your car is like a member of the family. It needs to be cared for and maintained. Without it, getting around would be a horrible experience. Im glad to have Dennis Road Automotive in my life for my vehicle. I know I can count on them to take care of me~! Thank you James & Jeremy......no wonder your business is always overflowing with customers~!!!