Walmart Tires & Auto Parts

Address:	8801 Ohio Dr, Plano, TX 75024, USA
Phone:	+1 972-731-9593
Site:	walmart.com
Rating:	2.2

Location

Photos 16

Reviews 7

Michelle Jones

Monday evening I was in the middle of nowhere, in a bind with a flat tire and a flat spare. I had to leave my car on the side of the road because there werent any tire shops open. It was a nightmare. The next day, I called this location and a sweet lady named Wendy, who was technically 5 minutes already off the clock, took her time to help me pull up my warranty and get it all printed out for me for when I arrived. She did this with a caring and sweet attitude that was greatly appreciated. When I arrived right around 5:30 that afternoon, a very kind lady name Stacey was there to help me. They were swamped with customers, the phone was ringing non-stop, and she had two computers going to stay on top of it all. This lady never lost her patience, she never got frustrated (when it would have been so easy to do with all that she was dealing with) she never lost her smile, and she never once made any of us feel rushed. She used two computers at a time even to juggle all of us. She was exceptional and gave the best customer service no matter how busy the service center continued to get. Every customer in there, including myself and my father left smiling and had a wonderful experience. This woman needs a raise or a gold star at the very least!! God Bless these two ladies that made such a hectic two days for me so much easier and more pleasant. There was also a man that seemed to be over the shop that was beyond helpful as well. I apologize that i cannot remember his name, but they gave wonderful service.

Shawn Pedigo

Service so slow the tire Guy is ridiculous it has taken him an 1 1/2 hours to plug 2 tires took him 20 min just to balance the first one. Very dissatisfied!!!!

Robinson Quintero

Taylor in automotive was very helpful. He was very polite and answered all my questions regarding my oil change and any other questions.

hayden du Plessis

7 phone calls and on hold for 18min to try talk to the auto center. Phone either rings or you get "please hold". Poor customer service

Patrik Strebel

never pick up phone after 8pm

Ryan Black

Not open during times stated

Paul Dunn

Unbelievably slow