Firestone Complete Auto Care

3720 W Camp Wisdom Rd, Dallas, TX 75237, USA

Address:	3720 W Camp Wisdom Rd, Dallas, TX 75237, USA
Phone:	+1 972-892-9207
Site:	firestonecompleteautocare.com
Rating:	3.1
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 9AM–5PM

Location

Photos 24

Reviews 22

Erica Love

My air started blowing hot so I took it in and asked to get a full diagnostic on my AC. They said it was something leaking and told me the price. The price is 300.00. I paid for the repairs and the guy says "yea, give us that income tax money". My car was working fine for a few days after that and I took it back in today and they tell me that there is another leak and they want 300 more dollars. I think they only want money and because I was a woman that walked in with 2 kids, I was their target. What is the purpose of paying for a diagnostic if they cant give me an accurate diagnosis? I am upset and very frustrated because now I have giving Firestone 300 dollars and Im still having the same problem.. RUNNNNN

Stylemaira Nenna

On February19 we called to set an appointment. We showed up 15minutes before and left our truck for more then an hour. When we show back up our truck had not been serviced yet. We asked why? But no one knew. We asked to speak to the manager but he keeped hidding around. So why set an appointment if the job will not get done? To top things off we where not the only ones going through this. In the end we didnt get our alignment. No one has called us, no one has tried to apologizes, no one has tried to set us up with another appointment. This place should be shutdown, so unprofessional.

Fishingrodburner 123

I scheduled an appointment for 3:00 to replace 1 damaged tire. They finally started on it at 4:00. Whats the point of making an appointment if you cant honor them? Its unprofessional and it shows your contempt for your customers. This is my second bad Firestone experience. I wont get burned again.

Renee Elliott

The service is always great here. The Manager and his front help are very knowledgeable and take time to listen and explain what you need and what services were performed. Will definitely come again!

Yvonne Sprecher

They have a new Manager named Jim. He is all about the customer. He takes the time to listen to your concerns and sees that all repairs are correct the first time.

TheMsbeamer

These guys are always nice and professional!! The store is always clean quiet, and comfortable. They get you in and out as fast as possible. They are the BEST!!!!

Laquinda Butler

Friendly, fun, smart staff!! Victor is helpful & cool. The mechanics are nice too. My car is in good hands with Firestone. Check them out!!

Carlisse Bluitt

They are way too slow in here. Not sure if they dont have enough workers or what. No one is in a rush at all. Lots of standing around.

Rana Wofford

When I first arrived, and got out of my car. I was greeted by a Firestone representative. Firestone takes care of their customers.

Peter Bo Rappmund

Very quiet location and reasonably fast service. Also, no worries ever about finding the parking like the Greenville location.

Marci Stamey

It took a while, but they didnt give up and I always trust them with my car.

TL C

4+ hours to change 2 brake pads and a rotor and the brakes still squeak.