Service King Collision Repair of Austin

1300 W Ben White Blvd, Austin, TX 78704, USA

Address:	1300 W Ben White Blvd, Austin, TX 78704, USA
Phone:	+1 512-447-1430
Site:	serviceking.com
Rating:	4.6
Working:	7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 9AM–12PM Closed

Location

Photos 4

Reviews 7

jason dominguez

My insurance initially tried to push me towards Caliber Collision, but they must have too much work since they pushed me out over a week and didnt seem interested to take my vehicle in. I told my insurance I wanted someone else and they connected me to Service King here. Special shout-out to Oscar. He took care of my car with courtesy and I felt he wanted my business. When a hiccup occurred, Oscar made sure to get it corrected fast. Many businesses have forgot the customer relationship and what good service means. I appreciated Oscar representing his company well and I would recommend this place to anyone and definitely to friends and family in Austin area. PS I never knew Oscar and I never heard of Service King before. Many reviews are made by people who know the folks at the company, and this is Not one of those instances. Ive left bad reviews for people and felt it necessary to finally leave good reviews for those who deserve it. Thanks to Service King, Oscar, and the rest of the unsung heroes who worked on my vehicle into the night.

Arlena Hutton

Update: Received call from Service King. They are now honoring the original credit and I have rescheduled the repairs. Thank you Kevin for your assistance. Very disappointed in customer service. Scheduled car in May for repairs caused by hail storms. Was told by corporate call center that we would be given a $250 credit to take the car to Austin in July vs waiting until January for a shop in San Antonio. The day before I was to drop off the vehicle, I get a call saying they will not honor the credit and even if I take the vehicle in that they may not take the car for another month.

Esther Castillo

Awesome job and completely satisficed - My 2015 ATS Coupe Cadillac looks like new again. Thanks to Oscar, always kept me updated on my caddy. Thank you to the team that worked on my caddy. Manager / TEAM all awesome!! Recommend Service King on Ben White to everyone. :) Awesome Customer Service.

Anonymous User

I recently had body panel repair work done on my pickup truck and was very well pleased by the quality and promptness of the work. Also was impressed by the staffs diligence in keeping me informed of progress, thoroughly explaining charges and making the process as stress-free as possible.

Rebecca Reinhardt

This place is great. They were very professional. They sent me text updates about my repairs and also worked with Allstate to get the insurance check sent directly to them. They cleaned my car nicely too after the repairs. Id use this place again, and Id recommend them to my friends.

Jack Dl

Great customer service! Excellent job! 2nd time I go to them.

Anonymous User

great service!