Life Time Fitness

1221 Church St, Colleyville, TX 76034, USA

Address:	1221 Church St, Colleyville, TX 76034, USA
Phone:	+1 817-503-2200
Site:	lifetimefitness.com
Rating:	3.9
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 100

Reviews 5

Wesley Bates

LIARS!!! Last November, I came in to find out about a membership and told them I used to work out at the North Dallas location. I spoke with Chandler Loyd and he told me they held a promotional incentive that if you join and change your mind, you can cancel within the first two weeks and get a full refund. He insisted on it and I joined. I did not have a good first week there and did not enjoy some of the other members attitudes while playing basketball and thought it best to leave the gym before I get in any altercations with other members. When I asked to cancel and get my $98 refund, because I was still within the two weeks, I was told I did not qualify for the refund because I was former member of another club. I informed the management that Chandler did NOT tell me this and that he absolutely knew I was a previous member of another lifetime gym (because your information is in the data base when you join any lifetime gym) and said told me I could be refunded if I cancelled within the first two weeks, He did not tell me that I wouldnt qualify if I was a member in the past. When I confronted Chandler and location manager, Chandler proceeded to LIE and said he never told me that, even though I had notes I took from the meeting with the specific cancellation cut-off date. And the manager got on the phone and said, he understood my situation but said he had documents I signed stating this and one of us was lying and he chose to believe his employee over the customer (me). In other words, he made me out to be the liar. I was not refunded my money and I was charged an additional $100 for my next and final month. These people are liars who will say anything to get your business and cover their own asses. I have told all my friends and family to never join this gym. The facility is nice and most of the staff are very courteous but when I am lied too, and the management supports lying staff when confronted, I draw the line. Basically, I was told they were sorry to hear I had a bad experience but they had my money and wasnt giving it back no matter what they promised up front.-F--You! My advice: tape record your conversations with the sales staff and keep your lawyer on speed dial.

Michael Rill

I am traveling in the metroplex for work for the next month or so and I belong to Life Time in Ohio. I must say, I was impressed with the friendly people greeting me at the front desk to those working about in the club itself. I am not one to shy away from others, but, being away from home I am always more open to talk to folks and at least say hello. My experience here was nothing short of welcoming. I have been working out between 11am and 2pm most days during my trip. So far, I have found that the club isnt overly crowded during these time and I have had ample opportunities to use the equipment. Never once did I feel intimidated or unwelcome. I would recommend this club for anyone looking to join a full service health club in the area. After also having read some of the reviews - one must always get things in writing - especially in the ways of contracts, etc. Life Time is a national organization - I can only speak from personal experience, but, if others have had membership issues, remember to always read the fine print. I have actually opted out of my Life Time membership twice to get a better rate. Most if not all health clubs will run your last month dues before terminating your contract or starting a new rate, similar to renting an apartment - first and last months dues are almost always collected up front or at the termination. I find it hard to believe that educated people fail to read and fully understand terms of any agreement before signing. Cest la vie.

Judy T

This place has been amazing! Its been almost 2 years since I stepped into a gym and I wish I would have found this place sooner. I wanted to find activites for my children. So many choices for my little ones! Karate Rock climbing Swimming Parents night out Tumbling class Childrens yoga For me, Ive tried the yoga and kick boxing class and love it! Theres also a cafe inside the gym. It sells the normal deli variety but prepared in a healthy way. Its now a ritual for me and my kids to end our visit with pizza or chicken nuggets for them and me with a smoothie. The kids entrees do include 1 drink, fruit, bag of chips, and 1 protein. So much better than fast food! The staff is super nice and always eager to help! Matt Shane has been super informative and pleasure to work with my registration process. The new GM-sorry bad with names, transferred from the Dallas location, and is super nice and is truly genuinely concerned of how my experience has been. The girls at the front desk always greet you with a smile. Hands down I give his place a thumbs up! Only thing I would suggest is getting a member scanner for the kids center. The workers there have to enter your member number in manually everyone you check your child in and out. This takes time and some days we have to wait a little due to the volume of kids being dropped off. Please Lifetime! Help the staff. Invest in the scanner.)

Appliance Fixx

I love lifetime.I have been a member on in off since they have opened. Here lately it has been getting more and more child unfriendly. The pools used to have great hours for family to enjoy, but here lately they have changed the hours twice and the pool closes at 8. I work till 6. This limits my time on working out just so my baby can enjoy the amminities too. Now I rush from work, workout for my 30 minutes and then i rush to pick up my baby to let her swim. Usually my arms and legs are too tired to swim and i just sit in a chair next to the pool and watch her. Today i was sitting next to the pool 2 feet away watching my baby swim when i had the life gaurd walk up to me and say i had to be in the pool or my feet in the pool while my baby swims. What crazy idiotic person with nothing to do writes this stupid rule? I always liked resting after my work out while my baby swims. No i have to stick my feet in pool. Who ever writes stupid ass rules like i say YOUR AN IDIOT!. THIS JUST LOWERED MY RATING OF THIS PLACE. I pay top dollar to go here and now its starting to feel like a concentration camp with all of the changes being made

Jason Frazier

I paid a year membership at the beginning of the year, like I had done the 3 previous years. I tried to cancel my membership and get a refund on the remaining 6 month and was told they could not refund my money or cancel since I paid for a year. Now, I am told it is month to month membership. I received 5 phone calls to renew my membership and explained we contracted mersa from the gym and then they charged a card that they had on file $218 for monthly renewal and informed me I have to drive to the location to cancel. I have been trying to cancel for 9 months. They stole 6 months because they would not refund when I was cancelling summer of 2015 and just posted another charge based on a contract from over three years ago. They are thieves and liars and will tell you whatever benefits them and will not terminate when you request if you pay in full. They terminated the janitors and placed the cleaning with the trainers. Hence breading ground for staph infection and now staph that is immune to antibiotics. Absolute nightmare!!!!