Address: | 1304 W Davis St i, Conroe, TX 77304, USA |
Phone: | +1 936-539-4364 |
Site: | local.fedex.com |
Rating: | 3.2 |
Working: | 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 8AM–6PM 12–6PM |
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Katherine Dibello
No customer service skills, not helpful, not even polite or friendly. If Aimee (name is based off of my receipt) would have put for the effort to help me in person instead of the very little effort she put in, then she would have saved us both the frustration we ended up with. A simple print job took way too long because of a simple setting request from color to black and white. All she would have had to do was come up to me. There was no one else in the store when I arrived and only 2 others arrived while I was there. I completely respect the features and options they have on their machines to obtain your materials for printing. However, there are so many options that you either need step by step help, regular use of the machine so you gain that experience each time or time to sit and read all of the steps and instructions before you print. To put it plainly, this is not an in and out experience if you havent done it before and the staff are not willing to help. (Gawd forbid the poor people who are not technically savvy try and work it) The one thing I expect from any business I visit is customer service. I didnt get that here. Absolutely not going to be coming back.
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karen napier
Left slip by front door did not leave my package. Then tried to call them unable to get directed to a human being . I would give them no stars if I could. Terrible service.
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C Davis
Better watch out, they force you to buy a very expensive box to ship your package in if you have it in a manufacturer box, even if the box is perfectly adequate.
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Brian McWilliams
1st visit, the employee was great and made magic happen. 2nd visit, 30 mins and 5 bucks before a different employee admitted he was clueless.
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Taylor Parr
Holly was very helpful with printing! Had a semi-difficult request and they worked with me to get what I needed.
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Armando Gonzalez
Good service but some of the equipment is not up to the tasks, i can use this place sometimes.
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Andrew Weibert
Always an awkward experience going here. Employees dont seem to know whats going on.
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Steve McGuire
Good help for all shipping needs.
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Ethan Boyd
Friendly