Address: | 3335 College Park Dr #200, Conroe, TX 77384, USA |
Phone: | +1 832-390-2140 |
Rating: | 4.3 |
Working: | 5AM–9PM 5AM–9PM 5AM–9PM 5AM–9PM 5AM–7PM 9AM–1PM 10AM–1PM |
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Fernando Perez
Was invited to attend a free class for my children. Went in to take the class. Was warmly greeted by the class instructor. However, there was a gentleman claiming to be the manager, not warm or friendly. They prepared my children for the class by wrapping their hands, provided gloves then gave basic instructions on how the class would unfold. As I was observing my children, whom were having a great time with the instructor. About two thirds of the way through the "free" class, the manager approached me and rudely said "I need $24". I stated that I was under the impression that the class was free. He then stated that the wraps used for my kids were $8 each. I let him know that it would have been nice to hear of the "cost" of a "free" class prior to wrapping my kids hands. I also let him know I would have passed on the wraps. After paying, I asked to speak to the manager, he said that he was him. After leaving, several days later, I decided to call to speak with the owner. She was. It available, however she did return my call promptly. I explained the situation. She was apologetic and stated that thats not the process and that policy was violated. She went on and on about the policy, attempting to explain several reasons why mistakes were made in dealing with my experience that evening. Ultimately, I asked if she would honor a refund. Briefly put (even though she went on and on about policy and how she needed to revisit it with her staff) she declined to refund the purchase. I thanked her for her time, wished her well and let her know Id be in touch with the BBB. Definitely would recommend gathering every detail before taking the "free" offer.
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Danny Farley
Overall if you are just looking for a fitness class, I think this may be a good fit (you will not learn to box or train like a boxer here). However, at any given chain gym there are several different classes (spin, Zumba, yoga, kickboxing, pilates, plyo, ect…) which will each provide the same level of intensity, without the burnout and overuse injury from just one. I also believe that changing it up can make achieving fitness goals much more efficient. Not to mention a pool, weight room, sauna, ect… Why pay double at title to just do the exact same routine every day, when you can get the same plus more anywhere else for half the price?
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Soraya Herbert
This company, was super rude and disrespectful! I could not believe the lack in customer service and ethics. This company stole money from my account without my knowledge for the past 1.5. They lost documents and will not admit to the wrong they have done. They will not give me the money that is rightfully mine. I do not recommend starting a relationship with this company they are untrustworthy and have a lack of professionalism.
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Laura and Mike
High energy work outs for every fitness level. If you are looking for a serious workout then look no further. The staff is knowledgeable, professional, and friendly. I look forward to the workouts and am excited to see and feel the results.
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Michelle Garza Beason
Every time I walk out of this place I a dripping sweat! Its such a GREAT workout! Staff is very friendly and encouraging, but will push you to HIT IT HARD! Go check em out!
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Euan Macmillan
Awesome group classes. Great facilities for the beginner all the way to a fighter. Every instructor is motivational and encouraging. Worth every penny!
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Jakob Campos
Great customer service and great workouts. Would recommended to anyone.
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Jenny Hull
Fun place to work out. Upbeat and staff is so helpful and nice.
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Dallas Thompson
A Professional Butt Kicking, great people, great work out!!!
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Fredi Sanchez
Good place always ask for Anthony!
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Love the workouts!!!