Address: | 8401 Crestway Dr, Converse, TX 78109, USA |
Phone: | +1 210-610-1444 |
Site: | lockaway-storage.com |
Rating: | 4.9 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8AM–4:30PM Closed |
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Juliene Hintz
Justin & Julie Richardson 3 minutes ago Recommend: Yes Nice clean facility, strong security, friendly staff LIFE SAVER! Ok, where to start. First off, me and my husband where in a predicament and bind and Denise worked with us. Relocating from Houston took a toll on are pocket and are time, Denise was kind and friendly and worked with us. She meet up with us on the day the storage was closed.The facility was well up kept and clean, saw security cameras on all respective places they should be and pin code upon entering and exiting facility. Rates are reasonable as well and if I had to recommend to anyone looking for a well kept, strong security and friendly staff in the San Antonio area I will recommend Lockaway Storage every time! I give Lockaway Storage 5 * star thumbs up review :-) Thanks Denise!! Justin & Julie Richardson
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Joshua Porter
I moved from Missouri at the end of July. After a very difficult drive due to poor maintenance on my rental truck and tow trailer, I was warmly welcomed to San Antonio by Tiara. After listening to my story, she eased my concerns and reassured me that this stressful life event would soon pass. My interactions with her and Denise after our initial conversation were always very pleasant. I was overwhelming impressed by their professional demeanors. If I could give more than five stars I would. The location is very clean, well maintained, and in a safe area. I strongly encourage anyone that has short or long-term storage needs to do business with them!
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Terésa Kvittem
Denise was very hospitable and friendly when I stopped in her office, on a last minute search for packing tape during my move. She provided excellent customer service and was extremely proficient and attentive. She is a rare jewel that I would try to steal away from you in a second if I were opening a business in San Antonio. I am the director of sales for Choice Hotels and its very hard to find employees who genuinely love what they do and make you feel like a friend instead of a customer in their place of business. Keep her!! People will come back to your storage facility bc she works there!!!
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Lissette Cruz
I had a unit at this facility for 5 months and I truly enjoyed my experience. First, the manager Denise is an Angel! She is very nice, kind, respectful, and understanding. The other staff member is also very respectful and kind. Secondly, they provide excellent customer service. They give you courtesy calls, provide various ways to make your payment, send emails of the receipt , and maintaining the facility really clean including the rest rooms. I recommend this storage facility to anyone at this location. Great experience
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Michael Jackson
Denise at front desk was an A-PLUS!! At initial call she was warm and friendly and in person ditto. She even remembered details from our first conversation on the telephone and that really pleased me. Unit more than met my needs. Great Job in hiring her!!
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Shane Douglas
Great and accommodating staff! Will highly recommend to anyone in the area. Denise Tiara went out of their way for us during our use of their office/flex space whenever we requested special circumstances. Great experience!
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Michael Cruz
Awesome friendly service. Due to my work hours I was unable to make it at theyre open hours I let them know my situation and they went ahead and waited for me after closing. I definitely recommend this place.
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Joshua Alzapiedi
They are always nice and will help you with anything that you need yall should rent a storage from them because everything is well taken care of and if there is a problem they fix it within that day
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Eric Clark
I had a unit for a few months with lockaway and it was fantastic! I never had any issues, the staff was very friendly, and it was a nice experience.
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Anthony Cruz
Was helped by Sergio he was Very helpful on helping me make a decision on a unit that would be best for me. Great service and was in and out.
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Antwan Nicholson
Very secure facility. You can only access your floor via a secure pin you must enter. You have to enter your pin to depart the facility.
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Kimi Harrison
Great location, clean safe facility, and amazing customer service! Denise & Brittany are awesome! Thank you ladies! - Earl Burris
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J.T. Money
Easy process. And Ted stayed late just so I can get a storage unit one evening. Highly recommend
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Tarinzo Jones
Great customer service and friendly environment!!
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Johnathan Garcia
Clean, but a little pricey