At Your Service Catering

17950 Preston Rd #140, Dallas, TX 75252, USA

Address:	17950 Preston Rd #140, Dallas, TX 75252, USA
Phone:	+1 972-272-7770
Site:	ayscatering.com
Rating:	4.6
Working:	9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed

Location

Photos 45

Reviews 11

Jen W

Even after reading several bad reviews, I decided to give AYS a try(bad choice). Main point of contact is Autumn (she does not have anything to do with the execution of the dishes nor the service of the caterers at your event). Autumn was relatively easy to deal with while I changed my mind several times about what to serve at the wedding. This trait stopped after they were fully paid. AYS did not contribute much when I asked for an Asian Fusion menu. My planner suggested several items and AYS had to consult a third party for research. The result was not executed very well. The items served at the wedding was not the same as what was served during tastings (or even the final menu drafted by AYS) and there was no consistency. Guests with special dietary restrictions were not given the correct plate. Gluten-free mother & child were sitting at the same table. Mother received gluten free plate, but child did not. The mother had the server return it to the kitchen & the same plate was brought out again. Guests from both sides of the room & different tables stated that they never got any water refills after the pre-set cup. Guests also said that the asian custard/fruit/wedding cake was not served evenly (some stated they got no custard/no fruit/wedding cake and some stated they only got a sliver of wedding cake)-I went home with the ENTIRE BOTTOM TIER OF WEDDING CAKE. How is that possible? After the wedding was over, I emailed AYS. I did NOT ask for a refund but simply an explanation. I received a forwarded email from John (owner of AYS) that stated that he was there for the plating of the salad & entree and that AYS did nothing wrong. He stated that everything was gluten-free and the cause of confusion was due to table # switching. If AYS did nothing wrong, why did multiple guests say they had no water? If the plates were all gluten free, why was there a discrepancy between mother & childs plates? Why did guests complain of discrepancy in dessert plates? If nothing was wrong, why was there a bartender taking pictures in my photobooth? Why were my guests not IDd for alcohol? Throughout the process, they dealt with my planner. However, with these issues, they refuse to speak with my planner and stated that they would only speak with me about the matter. After the first initial email with the excuses, I have not received any subsequent emails clarifying my questions. Instead, they would rather spend their energy refuting bad reviews rather than providing better-quality service.

Kim Wojciek

This was my first experience with At Your Service Catering. I was so delighted and impressed with your servicing our event last month. Your staff was very professional and the food was delicious! The buffet and bar set up was extraordinary and beautiful and our guests were very impressed and complimentary. Ive hosted many events from weddings, office parties, anniversaries and birthdays and no matter how hard you plan, things always change as you go. We had planned for approximately 225 guests but our list grew to around 260 and AYS Catering seamlessly accommodated our needs without a hitch. All I can say is FABULOUS. The food, service and cleanup is outstanding. I will recommend At Your Service Catering every at every opportunity and look forward to engaging your services in the future! Kim Wojciek

Cynthia Heyn

We recently used At Your Service Catering for a luncheon. We could not have been more pleased. The food was fabulous and the service excellent. From planning to execution co-owner Alice Oldenburg, Carlos project lead and their staff saw to it that the entire event went off without a hitch. I highly recommend AYS for any event. We had a served lunch, but Alice showed pictures of buffets from previous events that were so artfully displayed they become part of the decor. Our experience with AYS was great, I would not hesitate to use them again!

Greta F

I have used At Your Service Catering for several events this last year. They are so creative and easy to work with. We love the attention to details and their presentation. The staff and food is so great. I like working with them, I like it when all I have to do is call and say here is my budget. What can we do with it. Thanks AT Your Service Catering for making my life so easy and hassle free when Im planning these events..

Danielle Shannon

Thank you for the beautiful displays at our wedding the food was fabulous and so was the team. The food was so great I have givin your information to several guests that attended our wedding. It was so nice that your staff helped with the rentals at the end of the night. I highly recommend this company.

Jordan Alessio

Danni and her team did a wonderful job from start to finish of our event. The service and quality of food far exceeded our expectations and after shopping multiple companies Im glad we decided to use them. I would highly recommend them for any event.

Carmen Moeller

Ive used this company on 3 different occasions and as always food and service were exceptional! My recent holiday party however, was amazing! I had 6 different hors doeuvres and each one was better than the last! Alice was such a joy to plan with!

Melissa Tacker

I have worked with AYS Catering on several occasions (from weddings to association meetings). The food is always amazing and the staff is just a joy to work with. You can be safe and secure having this catering company caterer your next event!

lucy anderson

What a great company!!! We loved everything. It was so nice to be able to enjoy our event. They are definitely a one stop shop. The food was great and the presentation was great!!! I highly recommend this company..

Kayse Minter

Always very pleased with the service AYS provides. They catered my wedding and it absolutely perfect. Also really enjoy their weekly meals!

Kash Mughal

AYS Catering did amazing catering job at my cousins wedding in Dallas last month. Thank you!