Excalibur Collision Center

710 Exposition Ave, Dallas, TX 75226, USA

Address:	710 Exposition Ave, Dallas, TX 75226, USA
Phone:	+1 214-824-2222
Site:	excaliburcollision.com
Rating:	4.1
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8:30AM–5:30PM 8AM–5:30PM Closed Closed

Location

Photos 25

Reviews 12

Sharon Tehrani

I would NOT recommend this place because they cut corners and are thieves. As outlined on my insurance quote, the molding on my car was supposed to be replaced. Instead they glued the old molding back on with globs of thick black adhesive that was very noticeable. My receipt even said that the molding was replaced and I was charged $208 for it. They never even ordered the part! I had to go back on another day to get it fixed properly, being without a car (and no rental at this point since I had already returned it). The worst is that they stole money out of my car. TWICE. The first time all of the change in my car was gone. Only pennies and nickles left. I would say nearly $3 in change was missing. Because I noticed this the first time, when I dropped my car off a 2nd time (to get fixed properly) I placed $3 in cash in my car and also took a picture of my change to see if it was touched. Sure enough, when I picked my car back up, $1 from the cash was missing and everything was moved around (my sunglasses were in the wrong spot, etc.). Also the change was definitely moved around significantly, I could tell because I took before/after pics. Since I barely had any change left (since they stole it the first time), I can’t tell if any of that was missing but someone DEFINITELY dug through my car looking for money/valuables. I took pictures and nearly everything in my car was touched or moved. For such a quick repair on the outside, why would someone even need to be in my car that long other than to move it 2 feet from the parking spot to the garage? Given this disgusting behavior who knows what else they did and other corners they cut while “fixing” my car. I will never again go here, and I strongly encourage you to please look elsewhere for your body shop needs.

Brandon Noll

I hate that this has happened but this place rubbed me the wrong way. Took in for small job on a Monday morning. Guy estimated Thursday or Friday. Call Friday and girl acts like thats crazy and its probably another week out. OK then.. ended up being ready Tuesday I believe. Go to pick up and notice a weird gap between the new wheel trim and body that didnt look right. Start to pull on it and noticed its just the old piece glued on with black silicone. Both the insurance estimate and the bill showed it being replaced. Go back in, guy says it must have not been ordered. Not sure why a) it wouldnt be ordered or b) how it was still charged or c) how you accidently glue it back on. Guy said hed get it ordered and we could come back to put it on. Frustrating that we have to waste our time coming back but at least we noticed we were getting scammed. Driving off, I noticed the console full of mostly silver change was mostly pennies with a couple dimes left and a dollar from the dash was missing. Thanks. So next day they call saying part that they claimed to replace but didnt was in. I decide to bait the thieves. Put a few ones in the console and took before and after pics. Sure enough the scum bags stole a few bucks. Hopefully the rest of the repairs that we cant see as easy arent just glued together. Ill never be back.

David Jones

My experience with Excalibur has been great! The parts and paint matched up perfectly. More than that they had the opportunity to say that the front bumper coming loose a few weeks later was my fault - that I had dragged the bottom of it. I didnt recl scraping it anywhere. Some other places would have told me to stick it. But Nick stood up and took care of it at no charge to me without any hassle. A stand-up guy running a stand-up shop. Also, I saw other reviews claiming money was stolen from their vehicles. I left several bucks in mine and not only was it not touched but they must have found some change someplace inside cause it was in my cup holder when I picked it up!

Mark Chapman

I had my Mercedes repaired at Excalibur and couldnt be happier with the experience. I worked with Alex Gonzalez and he was knowledgeable, personable and kept me informed every step of the way. Excaliburs quote was very competitive relative to 3 other estimates I got on my car. They did the work inline with their estimate and finished it ahead of schedule. Most importantly I feel like they will stand behind their work. It wont be the fanciest shop you will visit but you will like the results.

Rebekah Gallegos-Romero

This place was referred to me by my boss, and I can honestly say its the best body shop Ive ever taken my car into. I was in and out with an estimate in 10 min, and in and out of the shop in an hour for a metal repair and bumper replacement...all for a very reasonable price. Being a young lady and going in by myself I didnt want to get taken advantage of, but the guys here were so helpful and professional. Definitely highly recommended.

Joemichael Sedillos

Refused Service owner said “I can’t make enough money off you” I recently got in a fender bender and needed a door and fender fixed and repainted. They first asked if this was an insurance claim or not. When I said now they decide to not take my car. I went here because of the good review, but this was not my experience. Looked like a little mom and pop shop that got too big for their britches.

Selekia Ousley

I visited the Excalibur Collision Center on a whim needing immediate help. I was slightly worried as a woman that I would be taken advantage of. Alex was a God send! He was honest, personable and did not try to over charge for his services. Once I told him my issue, he quickly estimated the cost and saved my day! I dont plan to have any other issue, but if so I will definitely come back here.

E Olson

Excalibur did a really wonderful job on the front bumper repair/replacement of my Honda Accord. Alex & Nick were great to work with, and everyone we encountered there was very courteous and professional. I expected to have my car back in 48 hours and the shop had everything completed in less than 1 day - very impressive! I would recommend them to anyone.

Anonymous User

Talk to alex he is an honest and an awesome guy. I got my 350z fixed here and he was very helpfuland dealth with my retarded insurance company which made the nightmare of getting my car fixed a breeze. He did an excellent job on my allignment and the car drive much better than before. I recommend everyone to go see alex autobody plus allignmen work.

Jason Grace

This collision center is outstanding! Alex, the owner, is top notch in service, explaining all your options for repair, and the workmanship was great. Thanks again for the repair on my Lexas RX350. Jason

J.D. Tippit

These guys do great work in a very reasonable amount of time. They were not the cheapest estimate I got for the work I needed done. But I am very happy with the end result.

Anonymous User

Super easy and reliable. Honest people who do a great job and are extremely friendly. One of the Managers/workers Nick was great to deal with! Would only go back there