Address: | 3140 Towerwood Dr, Dallas, TX 75234, USA |
Phone: | +1 972-243-3711 |
Site: | rollandsafeandlock.com |
Rating: | 3 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Gopal Gehi
I am having a hard time changing the combination on the safe. This is the third safe I bought from Roland safe. I have called the hotline 4 times and no one has called me back. This is supposed to be a 24/7 managed hotline. I also called the company during regular business hours today. I was put on hold for 15 minutes. Before being put on hold, I told the operator that in case the wait is too long I will drop the call, but I am expecting a call back. She agreed and told me that I would get a call back. That was earlier in the day today around 12 pm. I am still waiting for a call back. If the customer service is so poor, I dont think it is worth buying a safe from this company.
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Jeff Elmore
Had them out to my business. The problem was repaired. The starting price for 1 hour of service is $261 + tax. He was here for less than 30 minutes and the safe was open and not one that needed breaking into. Way to high in my opinion, I will go somewhere else next time.
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Antonio Labrada
This people are the worst. Poor customer service skills. Lack of business attitude. Rude and insensitive with customers.
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Sam A.
We rent safes from them on a regular basis, always very friendly and helpful. Sam Precious Pebbles Inc
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Taylon YagerTM
It casual