Spa Habitat West Village

3699 McKinney Ave #304, Dallas, TX 75204, USA

Address:	3699 McKinney Ave #304, Dallas, TX 75204, USA
Phone:	+1 214-522-9989
Site:	spahabitat.com
Rating:	3.8
Working:	10AM–7PM 10AM–7PM 10AM–8PM 10AM–7PM 10AM–7PM 9AM–7PM 11AM–6PM

Location

Photos 14

Reviews 6

Laura Richardson

Going to this spa was literally a nightmare experience. Brianna is a terrible esthetician. It was the worst facial of my life. It is now over 2 months since I had the facial with her that caused scarring on my skin. Her extractions are hard and aggressive to the point it scarred my skin. The scars can’t even be covered with makeup. This spa is unclean and unsanitary. Brianna massaged my hair then massaged my face while my pores were open after a warm compress. This caused an infection underneath my skin. She never washed her hands or used gloves. After the scalp massage she immediately touched my face with dirty hands and did extractions. This unsanitary practice caused bumps underneath my skin that lasted for over two months. One of the bumps can still be felt underneath my skin. On top of this, if it couldn’t get any worse-I faced racial discrimination at this spa. I am Middle Eastern. When I walked into the spa I wasn’t greeted appropriately and I was not offered water. The White person who walked in immediately behind me was treated differently and was offered water. I contacted the owner regarding what happened and he called me a liar. I couldn’t believe it. How insulting and offensive when I am dealing with real, legitimate issues. He threatened me and told me I was forbidden to post my experience on social networking sites. Apparently he is afraid of the truth being exposed, so I am sharing my experience with the community because this happened to me. It is a true story and it is in your best interest to never go to this spa or have a facial by Brianna because she will damage your skin. Also, their own employees Brianna and Annie said their products cause allergic reactions. Beware.

Jaime Miller

1) I LOVE the lady who does the eyebrow wax! After a very harsh experience with Nordstroms Spa (talk about a painful "extraction process"! She also unfortunately ripped off part of my skin with the wax! Aye yi yi... so I came to Spa Habitat, where they helped me figure out that I need a sugar-based substitute! Go figure! lol :)) I think her name is Annie. She has been AMAZING and Ive followed her off and on now for a few years, through a chronic illness. 2) Im sorry but I must be truthful here -- the only reason Im giving yall 3 instead of 4 stars, is because when I had a massage done, I must say --- it was one of the worst Id ever had. :-/ I hate to say that!!! But she seemed SO rushed, not too "eager", and I just didnt feel treated as one should when visiting a well-known Spa for a massage. That said... Ive had a lot of massages! lol Ill give her the benefit of the doubt that I was her last client of the day, but still - she RUSHED out of the building AS I was paying for my service, without so much as a response to my goodbyes.... Hmmm.. Not sure, as I said, Ill give her the benefit of the doubt - maybe she was having an "off" day... still.. not a great representation, as Ive had a gift cert for a spa massage from Spa Habitat for a long time now (from my ex husband! lol), and still havent gone back to use it!!! I may just have use it on Annie, and in the Gift Shop (love the gift shop, btw!!!! :o)). 3) Again, LOVE the gift shop :) I usually spend a good 20 mins just tinkering around in there. Its fun ;)

Kevin Hunter

Well I have to agree with Laura Richardson! These people are racist!! Im hispanic and I had the worst service ever for a spa. The recepionist was a total B! she didnt offer me any water but the guy behind me got everything handed to him and he was white. Attention owner, If YOU are hiring racist people or you yourself are racist you should not have a business. You are going to attract all sorts of client to com eto the spa. Your trashy recepionists cant treat people like this. You will lose customers! I for one am NOT coming back. Your massages were great but Massage Envy has better customer service than this and that is a low blow for someone who has an "up scale" spa. Keep this in mind not to bash you but to make you AWARE. Your employees reflect on your business and you as a person. I am a business owner myself and I dont hire people that will make me look bad. Again, train your employees to not be ignorant and racist or fire them for discrimination before someone sues you. I better not recieve a response tryin to cover up for the mess I had to deal with. No excuses for this one sir not at all. I will not go back and I will make sure no one who is of "color" goes as well.

Anonymous User

Hi my daughter and I went to this spa mainly due to its good reviews. Our first stay in Dallas. If you are looking for a spa experience this is not for you. Although you get taken back to a seating area with dim lights and offered tea, you are still in the middle of the hustle and bustle of the spa and traffic of clients coming in and out. You get escorted to a room and get undressed. No robe offered or area to relax post massage. Look out for your paid time...my therapist started late and ended early. I have pet peeve about this, getting all the time I pay for. I did mention it to the front desk and an adjustment was made. My therapist was ok. I have to many spas all over the world and if this is voted a top spa....well not to my standards. My daugthers massage was much better for her. She got her full time and her therapist was attentive to her needs. Would I go back? No. I will try another more spa like spa next time I visit Dallas. Also beware they try and push their products post massage. Just say no.

Eddy G

My wife and I recently had spa services while on vacation in Dallas. They received a 2 star rating because my massage and mens facial were great but they would have received 1 star rating for my wifes massage and facial. During my wifes massage the masseuse bent my wifes leg in a manor like she was a chiropractor and not a masseuse. Ever since then my wife has struggled to walk and exercise. Normally she runs 30-40 miles a week and lifts 6 days a week but because of an injury caused by this massage she couldnt run 3 this week. We called and spoke to a manager and said the masseuse would call my wife to see if she could talk her through correcting the issue. She never did and hence this review. I gave them a chance to correct their mistakes and they didnt call or offer to refund her massage. We will never return to Spa Habitat. Go there for relief and come out broken. Also the products they sell are such a high markup from the actual vendor. Do yourself a favor and go elsewhere.

Steven Peterson

This is the worst spa I have ever been to. They totally ruined my skin back in May and Im still trying to recover from it. So back in May, I wanted to get a facial done for mothers day. So I drove all the way from Denton to Dallas because I heard that the lady that works there called Annie was really good. when I got there, I asked her to suggest me a facial and she did. Note: I had really clear skin before this. The only reason I went for a facial was just to get pampered and feel relaxed. A few days after the facial I started getting little bumps on both sides of my face and then over the last 3 months they have gotten worse to a point where both my cheeks look like the skin of a seriously acne prone person. Dont waste your money here and ruin your skin like I did . Im still trying to get rid of the damage caused. I even went to a dermatologist and no solution. I am so upset with this place