Wash N Go

Address:	2757 Royal Ln, Dallas, TX 75229, USA
Phone:	+1 972-620-7773
Rating:	2.8
Working:	8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7:30PM 8AM–7:30PM 8AM–6:30PM

Location

Photos 100

Reviews 20

Edward Howard

Let me start by saying that the 2 star rating is being, by far, generous. The only good part of the experience was that the young man and young lady that did the exterior detailing and interior (windows, dashboard, doors, etc.) cleaning did an excellent job. They got a tip. The 2 putz that were in charge of working the front end (determining which service to recommend, vacuuming the interior, moving cars forward in order of first to last to arrive, etc.) get the finger, the middle. When I arrived there were maybe 3 other cars there and they were going through the express lane except for one (no interior work being done, just exterior). My cash register receipt had a 12:56 PM time stamp on it and that was after I had left my car with the front end yahoos. Over 20 minutes after paying, my car had not even been vacuumed much less seen so much as a drop of water for washing the exterior. By the time it was all said and done it had taken 50 +/- minutes to get everything done. That was after me standing and watching no less then 4 to 6 cars that arrived after me pass me up and go through the car wash. Half of these cars were express washes where the car owner did not have to exit the vehicle. As my car sat outside the car wash waiting to be dried there were more cars coming through the wash and being dried before mine. Clearly management/ownership needs a few swift, hard kicks in the ARSE if not a complete overhaul!

Gabe B

This place is an absolute waste of money. So, I spent a total of an hour and a half waiting on my car to get finished. I get in my car to find everything insanely slippery and covered in hair from their rags! Also, they vacuumed the car and its still dirty! I spent $40 on a car wash only to get my car back still dirty and covered in car cleaning muck on the inside. Whenever I got my car back I promptly told the workers there that it was still dirty, they didnt understand much english so the owner came out who also hardly understood english. All in all I would never ever recommend coming here. This was an absolute waste of my money AND the owner refused to give me compensation for getting my car back dirty. Poor business ethic at this place. DO NOT COME HERE!!!!

Timothy Hosler

I got the basic wash. Drove up to the autowash was getting ready to drive in and manager/owner came up yelling at me that someone else was before me. He was angry and rude to me instead of just politely walking up and asking me nicely to let them go first. I asked for my money back inside and that manager guy was summoned. He crumpled up my receipt and cash into a ball and handed it back to me. There is a lot of car washes out there I would avoid this one at all costs!

Debbie Song

I dont know much about washing cars but some other things here are attractive. Inside the waiting room there are 8 massage chairs, a big screen tv in English, items for sale such as suitcases, backpacks, greeting cards, Fast & Furious arcade behind the wheel terminals and automotive supplies such as oil and anrifreeze. Of course, theres the standard cookies and candy display. They really do pamper your car, though. Personify it and treat it to a good time.

Genevieve Guardiola

The guy that we came up to told us that we could get it washed and carpets cleaned with the choice of air fresherners for $27. They didnt even clean the car right! They gave it a half assed wash and didnt even clean the carpet inside. When I asked about it he said that he couldnt do anything because I got the service that I paid for! Seriously!? Will never come here ever again! Please just save your money and go somewhere else!

Jo McMinn

I come here because its close to my house. They do a soso job. I have to double-check what they do and proud them a little bit. But I like this store inside they sell everything under the sun that you can think about. Its kind of funny batteries to luggage. Haha and theyre only kind of so so friendly. They need to work on their customer service skills. But not bad very blue collar people.

Walter Minhoto

Service is pretty good here. They are not the least expensive car wash in the area but are one of the largest and well staffed. There is a lounge area inside where you can get snacks, read or get on computer. They can get busy on weekends so be prepared to wait a while for them to finish you up. Full service is available if you would like to shampoo interior or wax exterior as well.

Luis Alberto Carrillo

les falta personal ay demacia de autos y pocos trabajadores están pala fregada para una limpieza de un carro chico por fuera y por dentro tardar se cuatro horas miy al malisimo

Bart P

After my car not being dried sitting outside after a wash for 24 minutes i decided to leave with it wet. Then i discovered they broke my widshield wiper blade....They found the blade broken off in the actual wash bay and WOULD NOT PAY FOR A NEW SET! After I asked them to pay and they said no I was asked to never come back. BeWARE!

Daniel Sandoval

Paid $40 to get everything done on my car ... my wheels where still dirty they had left shampoo on my door still my inside rear glass had hand and finger prints all over .. when I told them to please finish the job they had me wait a whole other 45 minutes bcuz of the line .. terrible

Matthew Miles

False advertising at its finest. Sign out front says $5 wash. When you come in it is obvious that this doesnt exist and is a ploy to get you in the place. The full service washes are decent if you want to pay $15 for a car wash.

Jennifer Campbell

Piss poor job. Got a complete interior detail only to realize when I got home they did not clean the dust from air vents, wipe out cup holders, or wipe simple things that can be cleaned with soap and water

Sidney Jett

Locked my keys in my car, refused to pay to unlock. Guy says theres a big sign you have to tell us. Then he got pissy and walked away. Wouldnt even send my worst enemy here!

Sunny C

Customer Service was excellent. They do good detailing and express washes. I got my car shampooed and it came out like brand new! Would definitely recommend.

Daphne Elliott

All the employees were friendly & helped me out my first time. They explained how everything worked & did a fantastic job on my car!

Ghost Trevino

This place is horrible youre better off letting the junkies wash your car next door theyll do a way better job for half the price

BlackYoung BadSeed

Horrible wheels werent clean, truck was still dirty. Wouldve asked for a re-clean but I think they did the best they could do.

Gabriel Perez

Guy did not want tonclean my car right after doing a hand detail. Told me im didnt spend enough money. Instill tiped him

Juan R

Took to twice to get cleaned, and the car came back dirty at the same areas. Waste of time and money.

David Oruzco

Customer check and make sure they dont steel your merchandise,money,Matts,because they stole mine