Address: | 7989 Belt Line Rd, Dallas, TX 75248, USA |
Phone: | +1 469-341-7317 |
Site: | youfit.com |
Rating: | 3.6 |
Working: | 5AM–12AM 5AM–12AM 5AM–12AM 5AM–12AM 5AM–10PM 8AM–8PM 8AM–8PM |
PH
Phoenix beast
I lost my card and i completely forgot to add the gym to it, I was transfered to youfit from blastfitness. And i was not aware or told i must have to call and cancel membership, now im past due 100+ and i live 20 minutes away from the gym so why would i go so far?! Now i must pay the past due amount before i can cancel.And theres cancellation fee!!! The guy on the phone was so rude! He said if i wanted to challange this i must speak to his manager , theres absolutely nothing he could do! What kind of person says that to a customer?!!! I am being charged for service i did not want or even receive!!! Why should i have to pay for something i was not made aware of ?!!!Terrible services!!plus the phone on the website doesnt even work!! I had to call customer service and get transferred! I should have been advised that there was. A cancellation fee!!
KE
kealeilani Strench
Horrible management! Cant keep a manager for very long. The company changes rules all the time. I had the same complains as Roxanna Santana regarding closing my account and my debit card changing. I was handling 2 deaths in my family for the past 2 months out of State. I was called and told I was going to be sent to collections. I told them to close my account because Im out of state. They said I have to pay the bill and sign a form to close the account. But to top it off the want to charge me $10 to close it. I will be sending in a closing letter as well as my father and grandfathers death certificates. If they want to charge me to close the account they have no heart.
KR
Kris Wagle
Oh...Im not here to review Youfit, Im actually here to see what other people say about it, so I can decide if I want to join. Actually, I received an offer to in the mail asking me to join it really cheap so, I wanted to know if its just the price thats cheap or also the quality. I see people have had both good and bad experiences, but what I like here is that the business is responding to them and asking if they can assist, which I think is an indicator of a good business practice. Im gonna have to give a shot to honestly review but for now, Ill tentatively give an average rate and increase or decrease it based on my experience. Stay tuned!
MA
Matthew Carpenter
Great female manager, thats always helping with anything, locker rooms are fantastic, wish theyd get rid of some of the people that just tie up machines to hit on women, but theyve done a good job at doing so. Also, the gym is never packed, always machines to use while waiting on yours to open up. I just wish they would hire employees that actually put up the weights or make customers clean up the station before they move to the next. Get ride of some lazy employees and the gym would be flawless.
AB
Abdullah Alhesnawi
Customer service is terrible, this company/gym is a scam. I tried to cancel my membership 10 before the monthly cycle via phone, because I had to leave town for work for a long period, they wouldnt cancel until paid them a visit, where they charged me twice for one fee plus 43.29 for an annual fee which they said you only have to pay if you want to continue. The "Im sorry nothing i can do tells you everything you need to know about a company"
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nana yaw
The gym is nice and clean, but the staff just lose their professionalism because they want to appear cool. The equipment are top notch, there is always equipment available even when its crowded around 4-9pm. Overall I think its worth the money, I have the lime membership and it comes with different perks except I dont take their classes because I dont want to. Give it a try
IN
Indya Smith
Great price and perks for lime membership. Staff is very courteous and no matter the time of day there is always free equipment. Just wish all the classes listed before I signed up were actually offered. I went to try out the Piyo strength class only to find out they no longer offered it. The closest location where it is now offered is 30 minutes away...
AN
Anny Pavarotti
Clean, but customer service sucks. They really need better people at the front desk. Most have a sassy attitude when asked simple questions. I guess you get what you pay for, also its not appreciated when youre working out and one of the trainers is pointing his camera phone directly at you. There should be something against that.
JU
Julia Rossini
YouFit is a scam. They told me I had to give them my card number to pay monthly and they have been taking large amounts of money out of my bank account. Ive been in several times to try to fix it. Their policy is to never give refunds! This place is absolutely despicable. Please give your business to any other gym in the area.
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Terry Ferdinand
Great place. Usually not too busy or having to wait on equiptment. Only thing we dont understand is why we cant keep gym bag with us. My wife was rudely given crap about that; but several others were carrying gym bags around and they werent confronted, even after my wife pointed them out. Answer that please.
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John Foster
I think the staff is amazing they always answer my questions always a nice clean gym and they help me with my workouts and give me advice on what I should do to better myself and any member Ive asked advice has gladly helped me out theyve never made me feel uncomfortable I enjoy going up there...
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Francis Gomez
The guy at this location is soo racist he told my wife when she was singing as a guest what are you doing is iligal cuz she was writing my name in the paper as the front the guy is a Chinese guy I dont remember his name but is the only one like that the rest of the team is normal
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Robert Wolk
Thanks for the great recipes - breakfast in particular. I have lost 40 lbs since joining Youfit. I find the club to be very clean and the staff friendly and helpful. Thanks again. I am now off my high blood pressure medication.
E.
E.B. Custo
Just great, all you need in neighborhood gym they have. Affordable, clean, convenient and well equipped. Gym for life. Thank you YouFit for choosing my neighborhood.
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Ethan Stegich
I can honestly say this is the worst experience Ive had at a gym. The trainers dont know what they are doing and they made it impossible to cancel a membership.
GA
Gary Barbeau
Good gym for the price. It does not have the extra stuff like a movie room or steam room, but you are not being asked to pay for it.
CA
Carlos Daniel Gutierrez
They were supposed to open at 5am but they did not open at 5. Its about to be 6am and no one is here.
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Edward Sepulveda
The gym provides for basic workouts, not much in the way of amenities.
AN
Andrew Hilton
Needs to be more affordable to walk in and improve ones self.
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Jan Jones
Usually clean, like the classes, everyone is friendly
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mirna padilla
Buena
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hannah Mendoza
Location was small, unfriendly staff.
CH
Chris Price
Nice,clean and affordable. Good staff
JI
Jim Mitchell
very friendly. always knowledgeable.
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Val Cao
Very clean. Not crowded at all.
CH
Christie Van Wormer
Functional at a low cost
KA
Karen Tanker
Great value and clean!
OM
Omar Hernandez1314
Look nice