Address: | 3020 Legacy Dr #110, Plano, TX 75023, USA |
Phone: | +1 972-325-5530 |
Site: | 9round.com |
Rating: | 4.9 |
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MARIA JOSE
Dear 9 Rounds, This is the first gym I’ve been to since I moved to California. In the beginning of my membership I was excited because I was starting to believe that the work out would help me achieve my goal to lose weight and eat healthy. I love your trainers! They are all positive and very helpful but sometimes when it gets crowded I’m left to fend for myself and learn the exercise posted on the wall. It has been very challenging since I hurt my finger but as soon as I got better, I went back to start my regiment again. I was starting to learn the exercise again when I was approached by the owner and was asked literally what my problem was. Her exact wording was “are you having problem reading or understanding what you’re reading?” I was offended and it stuck in my mind the next few days until I decided not to go back. I’ve talked to her a few times and she comes out quite strong on her opinions and I just don’t like being talked to that way! She said that I can’t always depend on the trainers and that I need to learn what’s posted on the wall! I paid for 6 months but after that experience, I would rather lose my money than go back and get the same treatment again. I would definitely not recommend this gym to my Toyota co-workers. I will continue to look for a friendlier gym atmosphere. Thank you. As an update, the owner read my post and heres his response. Kudos to the owner! To-date, I have received a refund and found a 24 hour gym. =========================================================== Maria, I just read your recent Google review and was very disappointed to learn the ownership of 9Round Plano failed miserably in delivering to you a positive experience. And because of our failure, I am refunding 100% of your membership fees. As an owner, please accept my sincere apology for the inappropriate comments and treatment you received. I accept full responsibility for the actions of my co-owner and will do everything possible to ensure this does not happen again. I wish there was a way we could undo the damage and earn back your trust. However, I do understand you not wanting to return. Finally, I want you to know we do appreciate your honest and constructive feedback. Your feedback will serve to challenge us to do a better job in dealing with our members. I wish you the very best! Sincerely, Steve Krusemark Owner - 9Round Plano
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tiffany du
After my first 9round experience (the first class is free by the way), I (as well as other members of my family) signed up immediately. I have previous experience in Turbo Kick and some martial arts as a child but thats about it; I wouldnt call myself athletic, but I like to jog/walk a lot. With or without experience, the staff here at 9round will make you feel welcome. They will push you, no doubt, but you will get to move at your own pace! The workouts are different each time, so you will never get bored. Its a full body workout -- 1st round being warm-up (normally jump rope) followed by rounds of punching bags/weights/etc. And if, for some reason, you feel like you need extra work, the trainers will give you extra attention :). I have been a member of both Golds Gym and 24 hour fitness. The reason I enjoy the 9round experience is the personal workout attention and friendliness of the staff. It feels like you are part of a workout community which creates a very encouraging atmosphere!! So, come and give 9round a chance. Again, your first visit is free!!
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Megan Doyle
There are so many things I love about this place - its a great workout that is always changing (Ive been a member for 3 years and Im never bored); the trainers are amazing and provide just the right amount of 1:1 attention during the workout; and the owners are fantastic and really care about the members. I was able to continue my workout at 9Round during 9+ months of my last pregnancy. Ill forever be grateful for the encouragement that I received from the trainers who helped me adjust my workout as I got closer to my due date. Since my daughter was born, 9Round has helped me stay energetic and strong, and the workout is so efficient I dont have to spend too much time away from my kids to accomplish my fitness goals!
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Tracy Brown
Let me start by saying that I love to work out. I do, however, get bored very easily. I tried 9Round because I wanted some variety in my routine. Well, they certainly provide it! The workout changes regularly, is challenging and is supported by fun, knowledgeable (and sometimes evil :) Trainers. I am officially hooked and look forward to going to 9Round regularly. Id even go Sunday if they were open! Do not worry about your fitness level. If you are a beginner, they will work with you and make sure that you understand the moves and will modify if necessary. If you are more advanced, they will make sure that you get a hard workout. They will tailor the experience to your level, so go try it!!!
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Brianna Johns
I LOVE 9Round Plano by far my favorite place to workout! The workouts are always challenging you to take your fitness to the next level, the trainers are there to help at all times and the customer service is impeccable. Steve, the owner is awesome! After working out at 9Round for over a year I unfortunately had to move and I have yet to find a place like it. The impressive part about it is Steve allows me to pop in for a session whenever Im in town visiting family. If you are in the area permanently and looking to see change / weight loss this is your place!!!
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Jennifer Hong
Exercise doesnt have to be boring and repetitive! No matter what tour fitness level, or lack of fitness, in my case, 9round can empower you to take control of your health. The trainers are supportive in every step of your progress. They show you exactly what and how to do each exercise safely and effectively. Trainers modify exercises based on your fitness level too. Exercises change daily so you never get bored. 33 minute circuit. Start anytime. First workout is free! Try it! You are going to love it!
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Irene Ramirez
At first, I was mainly interested in the concept: a high-intensity, kick-boxing style workout without any fixed class times. However, during and after my workout I really came to appreciate to supportive and friendly staff. They really create an open and non-judgmental atmosphere. All kinds of people of different fitness levels are welcome: no need to feel shy or embarrassed! So if youre looking to start something new and get fit and want a friendly, supportive team around you, give this a try!
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Tiffany Nguyen
9 round is an amazing workout!! I was nervous at first to try kickboxing but Steve and Zoe make you feel right at home! The trainers at this location are so helpful and NEVER leave you behind. The atmosphere is very friendly, comfortable, motivating, and judgement free. The workout is different every day and all the one on one time with the trainers is actually improving my kickboxing technique! I find myself excited to go workout now. A gym like this is hard to find 10/10 I would recommend!!!
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Clarissa Danif
Fun, friendly, fast, and intensive! With only 9 people working out at a time you really get the personalized experience with both the trainers and even the owner, Steve, helping you do it right and to your own bodys potential. The rounds are always changing which make it so much fun and never the same boring workout everyday. Not to mention that youre in and out in 30 mins and you work out to your own schedule. Its a non traditional gym with immediate results.