Address: | 11251 Rojas Dr, El Paso, TX 79935, USA |
Phone: | +1 915-593-7100 |
Rating: | 3.7 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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sandra moncada
This was the worst experience in getting my camaro fixed. Girls at front desk dont greet u walking in, they just stare at u and wen I went every time to ask if my car was ready the girls were all on their cell phones. It took them more than a month to give me the car back and wen I pointed out about the right fender not being fixed properly.Mark said insurance wasnt going to fix that because it was in a previous accident.i explained that the fender was still chipped and the paint got cracked so obviously it was damaged in this accident. My insurance had informed me that they werent going to fix it because Mark told them it wasnt part of the accident where the bumper meets with the fender so it didnt get fixed. Mark kept saying it was the insurance that didnt wanna pay it. They charged $4,200.00 to get the bumper and a fender fixed.when we went to pick up the car a month later the paint cracking was not fixed again.he said it was repainted wen it wasnt. I showed him the cracked paint. He took it to the back again and said they gonna try to fix it. I told him I was going to take the rental car back and that i would be back to pick it up. 20 minutes later I got there and it still was all cracked. They never fixed it right to begin with and i guess they thought I wouldnt notice. They just buffed out the side and lied they repainted it. I pointed it out the cracking of the paint again and mark just gave me a look like "what u want me to do about it". NEVER WILL I GO BACK TO THAT PLACE!Dont take your car there if u want to be without a car for a month or more. Yea Mark paid for an extra day for the rental car because he didnt have it ready yet. but that didnt fix the cracked paint that he was supposed to fix in the first place.
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Anonymous User
great customer service. pay attention to detail. strongly recommend. they were on time with thier repairs. they were fair with their pricing. they handled everything from day one when i stepped into thier office to the day they delivered my car.
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Dale Wilson
In 2013 I took my Silverado to this place to have my hood and roof repainted. Last year I noticed the paint beginning to fade. Turns out they used an inferior clear coat...by their own admission...and would NOT make it good. Dont go here!
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Michelle Palacios
Went in for an estimate on my rear bumper. Since a friend recommended me to her, I ask for Alexandria whom corrected me very rudely that ITS ALEJANDRA! not Alexandria. Very unprofessional and did not go back.
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Roman Jacquez
Best shop anyone could ask for...Great customer. Great work couldnt tell it was repaired, youd think it came off the car lot...If they cant repair it, no one else would be able to...Highly recommended
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Larry Scroggs
They quickly handled the repair to my wifes car. Very courteous and efficient. They did an excellent job on the repair. You wouldnt know it had been repaired. Im a very satisfied customer.
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Kaden Derek Martinez
Horrible service, wont recommend to anyone.
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Brent Gordon
Very professional and attentive