Denver Auto Body & Paint

5601 E Colfax Ave, Denver, CO 80220, USA

Address:	5601 E Colfax Ave, Denver, CO 80220, USA
Phone:	+1 303-288-6263
Site:	denverautobody.com
Rating:	4.3
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed Closed

Location

Photos 57

Reviews 4

Keela Chappell

This was the worst experience at an auto shop I have ever had. We wanted an exterior paint job and body work done (rust repair) on a 1971 Super Beetle. The facts- plain and simple. Original quote: $3,936.99 and 5 months Actual time and full paid amount: $6,552.56 and 19.5 months We did ALL the sanding work, down to bare metal and got the quote from the shop with them able to inspect it in that condition so there were no hidden holes, rust, et cetera. The bad service: -My taillights are still white, on my original fenders, not on the new ones, and I was told they would be on the car prior to picking it up. -We removed all the lights, fenders, and trim pieces. -No one communicated with me at all through the entire process, I had to call and check and was lucky if someone even got back to me (usually around 2 weeks to call me back when the receptionist would say she would have the manager call me the next morning at the latest) -The windshield was broken upon removal within the first 4 months, and no replacement was purchased or made known to us until pickup of the VW. -The car was not taken care of while there, I went by once and it had been sitting on a flat (brand new tires/ valves) and leaking gas. -Upon pickup I requested to see the front trunk latch work (never latched before) and the office manager said it had been previously fit and we didnt need to see it. I requested again that we did in fact need to see it work. The office manager had one of the techs come over and begin fitting the latch. As we were inspecting the car, we saw the tech go and get a drill to bore into the metal to make the holes bigger. To me this means it was not previously fit. I was very upset upon this lie and the office manager denied taking a drill to the car at all in front of my mother, my fiancé, and me. He got so irate he threatened to call the cops on us and escort us off the property to the lobby. -I requested that we go over the bill, item by item and have it explained. (There were many shorthanded words that made it difficult to understand what was done on what part). The office manager said we could stand right there, in the garage, and go over the bill right there. I said no, I want to go over to the office and have you go through it with me, I have some questions and need some things clarified. He refused several times then finally went to the office with us. -He tried to charge us for bumper installation/ refurbish. My car did not have bumpers when I brought it down and will not have bumpers. -We loaded up the car, the carpets had been cut out, cut up, thrown in the back of the car, and are completely unusable now. As we were loading it up, the nice tech was bringing us parts he found in the shop. We are still finding parts that are missing. -The interior is brown, cream (original) and some spots have a black sealant sprayed on it. Example: drivers door jam is brown, the other is cream. (it looks like a calico cat on the inside now). For a professional shop, and a very small car, this is terrible service. We are displeased because of the lack of care shown to my car, respect shown to me, the time it took, how much more it was without first consulting me, the joke of a "finished product", and the lack of organization.

John Weingardt

After being the victim of a road-rage accident on I-25, the other drivers insurance company told me that if I used Denver Auto Body they would pay for 100% of the costs (tow, rental, and fix every damaged part of the car) without having to wait for an adjuster to come see my vehicle. I worked with Nicole mostly, who was very polite and helpful every time I called to check on anything. Remine (Sorry if I spelled his name wrong) was also VERY helpful in making sure every single little thing on the car was completely fixed to my liking. I picked up the car (for the first time) and there were 2 or 3 slight things that were not fixed, but it was the insurance companies fault (they did not include a few scrathces on the estimate). Denver auto body went out of their way to contact the insurance adjuster for me and authorize these fixes, they set me up in a rental, and made sure my car was fixed and I had transporation at all times. To sum it up, I could not have been happier with my experience at Denver Auto Body. Their work is meticulous and thorough, and they are very polite and professional. They took care of everything with me including a rental, and made sure it was all directly billed to the other guys insurance claim so literally all I had to do was be there to give the keys to the tow truck driver, get driven to Enterprise to get a rental, and pick up the car. This is a great company to work with and I will do all my future body work with them!!

Kim Johnson

I had a great experience with Denver Auto Body and I highly recommend them for both the quality of their work and for their excellent customer service. My car was caught in this years hail storm and they made EVERYTHING so easy for me- they worked with my insurance company and my car rental company and made it seamless for me. Nicole at the front desk kept me apprised of all updates and Armando and Jeremy coordinated all repairs, PLUS, noticed that my car battery was low and replaced that for me at cost. I had noticed that my car was having trouble turning over but had forgotten. When I picked up my car I thought I was picking up a brand new vehicle- the quality of the work far exceeded my expectations, and to my surprise, the interior wasnt just fully cleaned, it looked like it had been professionally detailed! I had no idea that there were companies still out there like this one. The work was truly excellent- which I had expected from their reputation. I just didnt realize that they would go the extra mile- constantly- to make it simple for me and to provide all the extras. Theyre awesome.

Michael Vincent

What an awesome crew they have here. Brought my car in for a quote, appointment only I believe just a heads up. I had a super honest quote and a detailed description of whats going on. Subaru appears to be the specialty vehicle here also for repairs so the knowledge was there. After 8 working days I had a what felt like a brand new car. The paint is PHENOMENAL, beautifully blended pearl white. My mechanical issues are gone and the new body parts are all tightly fitted into place. I was given a 10% discount because I payed out of pocket instead of going through insurance, didnt have to do that but it was very kind. Also gave me a $100 credit off my bill for LYFT fares because they didnt have any loaners available, the hail storm did some damage, the credit was very appreciated also. And the best part is my final price is about 400 dollars cheaper than the original quote. Seriously thank you to the team at Denver Auto Body. I hope I never have to visit you again, but if something happens I know who to bring my vehicle to. THANK YOU