Performance Tire & Service

Address:	124 E US Hwy 80, Forney, TX 75126, USA
Phone:	+1 972-441-5759
Site:	autorepairforney.com
Rating:	4.6
Working:	7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed Closed

Location

Photos 12

Reviews 16

Important Docs

About 2 months ago i went here to have some wheels on my car changed out. I later found out my lugs were cross-threaded by Performance. In addition the absolutely horrible balancing job they did, they charged me for 4 new tire pressure sensors that were never properly installed. I fixed the driver side myself because i had no choice at that particular time. I went to another shop for correct balancing as well. As a owner of a business myself i understand that sometimes mistakes are made by employees and gave performance the opportunity to only fix the front passenger side and didnt even ask for a refund. They agreed, however they did not want to be inconvenienced at all. I went there 3 different times and they always told me they had too many customers right now and i had to drop my car off early in the morning to leave it with them all day. Managing my own business and having 2 kids, 1 being a newborn i could not bend to their schedule. If this happened to one of my customers i would most certainly make them a priority, even more so if they were understanding and reasonable like i was. I have been driving around for a month airing up my tire twice a day because i have a slow leak in that tire, and because of the damage i cannot get the wheel off to fix the nail in my tire. Im upset because i was very understanding initially but then realized they would not under any circumstance inconvenience themselves a little to fix a issue they caused. DO NOT USE THIS PLACE. I used them before with no issues but when they mess up you are the one out and you have to be the person that pays with time, no vehicle, money, and further damage.

John Kitchens

Performance tire and service would like let everyone this is just not the case.Oscar had come back after a complaint the first time about a stripped lug nut that we would be happy to take care of but he would have leave it with us for a half a day or so.This was an afternoon around 3 pm.He said he would return the following morning and that he worked from home so we offered him a ride home as well as pick him up.He did not return the following morning as scheduled.He did return 2 weeks later at around 3pm and wanted the work done.I scheduled another appointment the following morning and did not show.Oscar showed up a week later 3 pm and wanted the work done.We explained to him again we would be happy to take care of it but would have to have it a bit as we were busy.We also did not charge him for installing tpms sensors as he suggested and would have been happy to rebalance his tires if their was a problem but he didnt let us know before he took it elsewhere.We take great pride in taking care of our customers over the last 13 years and wanted to let everyone know the true story.Please check the other reviews for honest information.Thanks in advance.

William Holland

Me and my family have been using your service for over the last 8 or 9 years. And we definitely fill like you are honest and fair. We also fill you have a great team of employees working for your company. Yall all do great work and every knowledgeable. Keep up the great work extremely awesome. You also in most cases have peoples vehicles back to them the same day. Thats extremely a plus in todays industry. Me and my family have found a second family with yall. We will always tell others to use your services. Thank all of yall at Performance Tire and Service.

denise brooks

CANT SAY ENOUGH GOOD THINGS ABOUT THESE FOLKS ! JASON AND HIS TECHS....AND BY THE WAY THESE GUYS KNOW THEIR WAY AROUND ENGINES TREATED US LIKE FAMILY . YOU CAN TRUST THESE PEOPLE . I BRUNG EM A MESS . THEY HAD IT SORTED IT IN SHORT ORDER ! THIS IS MY SHOP TO GO TO NOW.

Hanging with Easton

Wish I knew about this place sooner, great friendly service, techs talk to you while vehicle is being serviced, and it seems like all their team members enjoy their work and work environment!!

April Surrette

Jason and his team are amazing to work with on your tire needs. They are knowledgeable of the special needs and performance your vehicle needs. Quick and friendly - highly recommend!

Eric Snyder

Great service. We have been using Jason and his guys for years, it has alwayse been a great experience. I would recommend performance tire for any if your automotive needs

Denisa Sehnalkova

Took my first two cars there to check them over. They were honest and nice. I would definitely recommend them to any friend who needs a mechanic.

adam sloan

Fast, honest, and friendly service. Will use again for any of my future Automotive tire needs.

Rudy Drew

Fast service and great prices. I will use more often.

Andy Updike

Fair, honest, & fast work. a great local business.

Patrick Lacy

Good, fast and professional services.

Ethan

Quality, honest service and prices.