Carter Automotive of Forney

Address:	406 E Broad St, Forney, TX 75126, USA
Phone:	+1 972-552-1200
Site:	carterautomotiveofforney.com
Rating:	4.8
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–2PM Closed

Location

Photos 5

Reviews 24

Tony Collins

This post is WAY overdue!! Back in February I was leaving Lowes in Forney...when I tried to raise my drivers window on my 2010 VW Routan minivan, it went up a few inches and then ground to a halt. I tried to ease it up by feathering the electric control, but the window went up a few inches and then fell completely into the door. A friend had recommended Wes and the guys at Carter Automotive so I stopped by. Wes knew what the issue was without even having to look at the door, and promptly got on the phone to try and find someplace that the parts needed. Now, mind you, this was around 2pm on a Friday afternoon...I had already made plans the week before for a date night with the wife and I was supposed to pick her up in downtown Dallas where she works at 4pm. Wes told me to leave it with him, hed get it fixed and I could pick it up that night after hours and to just come by first thing Monday morning to settle up the bill because until he got into he couldnt tell me exactly how much it was going to be. How many places would do that? Especially for a first time customer that he didnt know from Adam!! He gave me a reasonable estimate Friday afternoon and when I came in Monday to pay the bill, it was only $4.00 off of the original estimate. I cant say enough good things about this place...I highly recommend them!

Christy Brown

I have never even been to this place but they are my HEROs!! I was headed to Irving from 200 miles away and ran out of gas. I asked Siri for the closest tire location, I called and got a friendly voice at Carter Automotive!! I asked if they had roadside assistance, she said no and that the mechanics havent even made it in yet. She asked me to hold, when she returned she asked for my location and told me her boss was on the way! OMG! I swear the nicest man was there within 20 minutes with 5 gallons of gas! His name was Wesley and was the sweetest, nicest man ever! He filled my tank and made sure my truck would crank. I tried my very best to pay him but he would not take my money! Thank you so much for Wesley and Carter Automotive, you saved my life. I was so scared being the little country girl in a big city! You will have diamonds in your crowns!!

Derek Benson

This place was recommended to me by my boss and I have to say I have never met a better, more honest group of skilled mechanics ever! I brought my car in for a few things needed and when I picked the car up they didnt do one of the services because the owner was so honest he said " Sir, I would just be taking your money, your car doesnt need this performed at this time." Talk about integrity! Great prices and even better service. I will be using this shop for as long as I live in the area. Couldnt recommend them more!!

mike jones

I cannot recommend their honesty and quality of work enough. I brought my truck here because the check engine light was on and the guy at Auto Zone said it would probably be around a $400 repair. When I got to Carter, they popped the hood and found out the seal on the vacuum hose to the engine had come off, which cost about $5 to replace. They won my trust and I now go here for all maintenance, oil changes, repairs, etc.

Janie Dodds

this place is always busy if that tells you anything, but no matter how busy they are they take the time out to talk to me and answer any questions I might have without me feeling rushed Ive used them a few times they do a very good job and ive not had a problem with anything theyve fixed for me, they are honest about their work and very reasonably priced

Crystal Conklin

Its a Saturday. Online and the front door sign says they open at 8. I showed up at 8:30, just to give them some time to get their things in order. No one is here.. at all. So I waited, until 9. Still, no one is here. I can understand one person being late. But, the whole shop???? I drove out here to forney from mesquite. So I just waisted my time and gas.

Wayne Russell

Great guys doing really good work for fair prices. What more can you ask? I took my Toyota to them for an AC repair. I pretty much knew what was going to be wrong with it. They tested it and confirmed my amateur diagnosis. Repair price was about 70% of what I was expecting. They got the repair completed when promised. Friendly staff as well.

Rick Henrichs

The total for my truck repair was $250 LESS THAN the initial estimate. Thank you, Wes, for your honesty, and for your knowledge and the explanation of the work that was done. My truck is back to its new condition. Im glad I found a local mechanic I can trust for all my future mechanical needs!

Kati Toler

Can not think Carter Automotive enough for getting my car up and running again with what was a far better mechanic experience than Ive ever had in the past. I will be coming here for all of my vehicle needs from now on. Thank you Wesley!!!!!

Trevor Howard

Seemed very honest. Did not try and find ways to get more money out of me. All in all it was a very straight forward, easy, stress-free experience. I will return and I will recommend Carter Automotive to others.

Rick Collins

Super Quality service. Reasonably priced mechanical repair and quick service. Hes outgrowing his repair shop because of the word of mouth thats gone around Forney for those who are looking for a good mechanic.

Sam Clark

Good customer service and good workmanship had to get my tires balanced oil change and brake replacement did it all there without me have to go to several different places.

Teddy Churchill

They seem to do good repairs, but sometimes theyre hard to reach via cell. Id like to see improvements in communicating w/ customers. Email and Text would be nice.

Donna McElroy

Their prices are better than youll find anywhere else. The owner is friendly and told me he could charge more but he valued my repeat business. Need I say more?

Grenda Azhari

Always busy, if you have a major problem with your car, make plans for transportation. The duration takes about four days to get to your car.

kathryn jackson

Good people. Kind and trustworthy. Will fix it and if not perfect, will fix again with no complaints!

Maliq Warren

This is the only shop i will send my wife to and not worry about her being ripped off.

Mary Tunnell

In & out for an inspection around lunch time in under 10 minutes. Love this place.

Mr. TG

Always fair pricing and quality work. Wesley Carter is a really good guy.

Mitch

Just got my inspection there and they were great! Highly recommend.