Dixie Security Solutions

Address:	7920 Gulf Fwy, Houston, TX 77017, USA
Phone:	+1 713-643-5767
Site:	dixielock.com
Rating:	3.9
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 34

Reviews 14

Mike Clark

Called these guys to service a drop safe at a building I bought. The person on the phone was straight forward, said a service call was $110 or so, for minimal service, and up from there. He mentioned maybe $200 if addtl work is performed. Tech arrived, and was very nice, and clearly an expert. I already had the safe open, and covers removed. He jiggled the key, sprayed silicone lube on the mechanism, and said it is good to go, nothing else needed. He did take the time to explain a few other things about the lower safe box that he did not service. He called the office, and told me $200. I asked about the price in a polite way, and the tech responded that he simply doesnt have the authority to change the pirce, but I should call the office. I decided not to. But the saying goes,"pigs get fat, hogs get slaughtered". Ill say that I will not use these guys for the addtl work I need on the building, and I bought two gun safes from their competitor later in the day. I hope Dixie is satisfied getting the business they got from me today, because thats all they will get. They were polite, etc. But I simply wont support them going forward.

oneyda bonilla

Jason white, was so rude he skip me to help another customer. I didnt had a problem at the beginning. I asked him do we need to make an appointment he responded yes grab a card ,he didnt have a card in the counter one of the employees was so kind to give a card.I called him and asked for a manager and said want to make an appointment he insult me.He was so ugly treated so bad ,just because I have black hair it doesnt mean iam Mexican or other race we are all equal.

JOE GIAP

Kind of pricey for services, but.. If I had not had the tools already Id totally would have gotten ripped off at this place($165 for services, which is for just drilling a hole in the wall for a bolt lock?) . Better off buying a drill and installing the locks yourself at home depot or so. I have a drill that is $75, and bought a lock ($12) and installed it myself and saved money in the long run.

Anonymous User

This is a great team of men and women. Im a commercial property manager with properties in Alvin, Pasadena, Katy and Houston. They always accommodate my crazy schedule of re-keying appointments and theyre always on time no matter what part of town I need them in. This is a great company to work with.

Matthew Eye

These guys are experts in the industry. They were professional and transparent throughout the entire process. I highly recommend calling Dixie to any commercial business in need of security solutions of any sort.

TheFro02

Professionals and straightforward with prices before beginning any work. Needed keys re-keyed and explained if I brought the items in would be cheaper then a service call.

Coletta Hill

What I love about this place is that they are really straight forward, they are all business and the services that they provide is always on the top.

miguel villa

Their drivers dont seem to know how to drive cutting people off and blocking other peoples path!!!!!!

Tamesha Shook

All I can say with the service is not bad and the overall expenses is pretty reasonable.

Anonymous User

Recently had Broadway Lock install a deadbolt. Service was great! Highly recommended.

Mike Sharp

They will work with on your issues put expensive

Billy Burns

The most helpful service around.