U-Haul Moving & Storage of Midtown

1617 San Jacinto St, Houston, TX 77002, USA

Address:	1617 San Jacinto St, Houston, TX 77002, USA
Phone:	+1 713-654-1618
Site:	uhaul.com
Rating:	3.2
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM

Location

Photos 15

Reviews 30

Jonathan Cohen

I would not rent from them ever again. I called to extend my rental for two days in which they agreed. the following day they demanded I bring the truck back. I complied but was still charged for the extra day remaining. I explained if I am going to be charged, at least allow me to use it and return it the next day in the morning. They refused. This was a business rental and we rent often.

Bob Buell

I had rented from this location several times in the past and never had an issue. The LAST time I used the night drop, and when I received the invoice via email there was a $25 cleaning fee. When I called them, they said there was some saw dust on the floor and refused to reverse the charge. I will never rent from this location again.

Dale Nasser

Had to drop off rental trailer at this location because the location on Louisiana St was closed.....at 7:30am on a Monday morning.... At least this location was close .... but the guy that came out your unhook the trailer was just meh....., but at least this location was open on Monday morning!

Jr Buchanan

That place really sucks people working behind the counter and do not know what he was doing ran my card twice saying he was just holding funds and he took 249. Off my card that place was not professional at all I will never go back again I might not rent from u haul every again!!!

Elizabeth Rosa

Omg I called to get some info And o spoke with a women by the name of DALLAS That was very rude she told me i could get the info from the website an hung up What kind of customer service is that I wish I could leave no⭐

KM CTX

Went in today to rent a cargo trailer and they were very busy but the young man helping us was very helpful while also trying to assist the other employees at the same time. A++

Denver Greene

This place seems to have the exact same name of another U-Haul location which is a few blocks away. Make sure you dont go to the wrong one. This location was particularly slow.

Rosa Martinez

Called and made a confirmation for some equipment but when I arrived not only was the equipment already reserved for someone else but the person who helped me was an idiot.

David Cannefax

Fast, friendly service. My only complaint was that there was some construction going on at the facility and finding a place to park to return the truck was difficult.

Briana Banks

Quick service. The general manger was a great help. Efficient in every way. Made my dreadful move a delight!

Tyler Frye

First time I have ever complained about a service or product via social media. DO NOT use them. Period.

marco arevalo

Worst costumer service I have ever experienced. Horrible return policy. Stay away fron this place!

Andrew Karnavas

You might have to wait a while. Staff is nice though and the vehicles are in good shape.

GregR R

Had an easy time with reservation (online), pick up and drop off. No issues at all

David Komonee

Manager was rude and refused to help with anything. Store was filthy.