CubeSmart Self Storage

1705 Atascocita Road, Humble, TX 77396, USA

Address:	1705 Atascocita Road, Humble, TX 77396, USA
Phone:	+1 281-319-0043
Site:	cubesmart.com
Rating:	4.7
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM

Location

Photos 53

Reviews 16

Racheal Angelle

The insurance sucks here. If you use this location please dont pay extra for the insurance thru Great American. I had a very poor experience with Nicole N of Great American Insurance. Even if you decided not to pay my claim on all my life possessions that were ruined in a Cube Smart unit that was insured by your company.All my things mildewed and stained with water! And your company decided its not a insurance claim? My things were perfect when I trusted this company with my things and I paid on time!! She never returned calls or emails. I had to call to inquire just to get an update. Am I sadden by my loss yes because Im a single parent and its a huge blow to my kids and I. Thats not youre fault right? Well I do deserve respect and compassion and Nicole has ZERO. I will be letting all my social media friends know about the very poor experience Ive had being insured by this agency. The staff at this complex are very kind. Too bad I lost all my things in a leaking unit..Unit #425 Thanks for Nothing.

Eric Hefley

I recently needed to rent a parking spot for an extra trailer that I had while I was waiting to sell it. I have been a customer with Cubesmart for over a year but needed an extra spot for a week or two. The staff is always friendly and very helpful. The reason I docked one star is because even though I only needed the spot for a short time I was still charged for a full month and was told that it would not be prorated from the time I was not using the spot. So now I have an empty spot that I have paid for but I am not using. This seems like a waist of my money and theres as the spot could be rented if they just prorated it. On top of all of it I have been on time with my payments every month and referred people to this storage facility. I am sure this is not a reflection of the people that work there but more a reflection of corporate inefficiency.

L Roberts

I am taking this time to describe the remarkable service i just received from Shanice R./Manager at this Cubesmart location. Her level of customer service was exceptional. She explained the specifics of the unit we were interested in, she showed us the unit and suggested the safest type of lock to use for the unit. Shanice explained all of the billing details thoroughly and provided contact information for any future questions. Her level of professionalism and demonstration of customer care is to be commended, especially for such a young lady. Cubesmart you have a true asset in Shanice. Thanks to Ms. Paula also for being in the right place at the right time. The savings is greatly appreciated.

Carl M

I highly recommend this facility and location to anybody the prices and move in specials are very reasonable. Ms.Paula and Shanice are very helpful, extremely friendly and they keep the property well organized and clean. They make me feel welcomed by opening the door and always greeting me. They actually provide the BEST CUSTOMER SERVICE. Its more than just self storage service provided here. They provide a warm secure feeling, a friendly smile, water all the time and you can feel the love that they have to serve you with. I will forever store here at this location! Thank you for Wowing me each time I step foot on the property. #Foreveracustomerof886

Timothy Colomer

The people at CubeSmart are some of the friendliest folks I have ever worked with. They are proficient and know their job well. The customer service here is unmatched by any other storage location in the area. I served 14 years in the Marine Corps and used multiple storage locations all over the world, Paula and her team is easily the best experience I have had!! I highly recommend. They even have support to help you move (JDog Junk Removal and Hauling 844-GET-JDOG). It was a great experience all around!!

Juan Gonzalez

Weve never had to get a storage unit so I was pretty new to the whole experience. But Paula Gutierrez made sure I was well taken care of. She answered all my questions she explained everything with detail, and was even bilingual in Spanish which was such a big help. I can guarantee you if you need a storage unit, cube smart is the way to go! I have never seen such dedicated employees to help and assist you in every aspect. I will definitely bring my business back to cube smart.

Jordan Jones

I must say cubesmart is a great storage facility but Mrs.Shanice Robinson makes it even better with her warm smile and friendly demeanor I will continue to store with cubesmart espically the one on Atascosita rd. Ms.Robinson was very helpful she explained the insurance plan, she even asked me what items I was storing to prevent my belongings from being damaged I must say its been along time since Ive seen customer service like this.

Anthony Morris

From the beginning when I called, there was no haggling. I scheduled a reservation of a unit and was given the ok for that reservation. When I got there the young lady (Shanice) was more than just a salesperson. She was very friendly to my wife and I. She knew her job and even gave us some tips for storing our things. I would recommend CubeSmart Self Storage to anyone.

Justan White

Ive never had an experience like this before. Told Shanice the unit is wanted, she asked what I was storing, I told her and she recommended the right unit for me. Im glad I listened, everything fit just perfect. Then Ms. Paula came out and the 3 of us laughed and talked while we finished setting everything up. Wonderful people and a great experience.

Michael McDonald

Paula is very professional. The place is clean throughout the property. I can call Paula at any point and get what I need. She knows exactly what you need when you describe what you have to get you into the right space. I will continue to business here for many years. Thank you, Mike McDonald

blanca soliz

Shanice was very helpful and down to earth. She was not only nice to me but to the rest of my family. She conducted herself in professional manor and I love the fact that she remembers who we are even after signing up. Rates are also reasonable and the specials are even better.

Patricia Straulino

I just started using this service, and Im very pleased so far. Both Paula and Shanice are very kind and helpful. Paula speaks Spanish and that adds to my comfort. This place is very clean and well maintained, and I have high expectations from CubeSmart. Patricia S.

Tygress Kat

Paula and Shanice are just fabulous. Extraordinarily nice, courteous and helpful. Location is very clean, inside and out. I would recommend anyone to use this location. Ill always look for a Cubsmart in the future first, if Im ever need of storage facility.

chambria caruth

This location was awesome, the ladies were extremely helpful and accommodating. The manager took the time to show me where my storage unit was and how to use the access gate. I really appreciate Shanice for helping me as well. Thank you ladies

Lionel Wright

I love this place because the staff was very friendly and kind not only to me but my family and made things very easy for me. I would recommend anyone to this CubeSmart because of their kindness

Lauren Shaw

My experience here was great. The facilities are clean and well kept. The staff was very helpful, kind, and welcoming. The facility is very secure.