360 Computer Repair

2325 Atascocita Road, Humble, TX 77396, USA

Address:	2325 Atascocita Road, Humble, TX 77396, USA
Phone:	+1 281-995-3475
Rating:	4.9
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 12–5PM Closed

Location

Photos 8

Reviews 17

Rochelle Barnes

The customer service Terrell (owner of 360 Computer Repair) provided was very disappointing. (I cracked my touch screen laptop computer and sent it to 360 Computer Repair to be fixed). The website Terrell purchased my new computer screen from apparently sent him the wrong computer screen so he had to reorder another one. What was disappointing throughout this process was I continuously had to call to check on the status of my product, Terrell never updated me without me calling him. After he tried reordering the correct laptop screen (that still had not come in after about five/seven days) he ended up deciding it was best to return my laptop and money because at that point he had had my laptop in his possession for a total of about 2 weeks without the correct screen. I agreed reluctantly (I had invested time and money and wanted to give my money to his business instead of a more expensive company).The next day he said he would put my laptop back together and I could pick it up. When I get to his office the next day and call him, he ignores my call and texts me to tell me "still not done, will get to it soon" after he already told me it would be ready. I called him and texted him two more times to remind him politely we agreed he would return me my laptop that day. He finally comes to his office (after 20 minutes and three calls later) and shows me my laptop was still in pieces and that he had not put it back together. So I agreed to give him the weekend to put my laptop back together so I can take it to someone else to be fixed. That following Monday he did have my laptop ready but when I confronted him about his customer service he proceeded to tell me he wasnt rude he was just "unprofessional". I could be wrong but if professionalism is the core to a good business then it is essential for you to be professional. So on that note, Terrell is unfortunately, a very inconsiderate, rude, and very unprofessional business man I would not recommend his services. I would suggest just going to Geek Squad, which is initially what I did but I wanted my laptop fixed sooner with a lower price but as evident by this experience sometimes your first plan is best.

Anonymous User

Terrell was real great on servicing my laptop. My kids drop my computer so I had no screen to look at. A friend of my mind referred me to 360 Computer Repair last week. I brought my laptop him to take a look at it. He said it might not be as bad as I think. Terrell call me the next day and said that the computer was working but the LCD was dim. He said he had to open the computer and see if he needs to get a part for it. Two days later I went to the shop and he service the laptop right there while I was waiting. He was able to fix it without ordering a part and now I have my baby back. Yeah!! I would recommend him to anyone needing service. He was very professional and quick with his service, plus economical with his prices, which makes him a Atttt in my book.

Tribeniea Fletcher

Mr. Mitchell at 360 Computer Repair was excellent. He performed the work on my unit in the time frame he promised. His price was far below others I had taken my unit to and he installed every thing I need to complete my class work. He gave recommendations for me to keep my unit working properly and enrolled me in a reasonably priced maintenance program to keep me current on all updates. His office is conveniently place between 45 and 59 for easy access to and from his office no matter which direction you are traveling. Hats off and two thumbs up for 360 Computer Repair!!!!!

Shannon Toole

Good Job Place was a little hard to find but other than that it was a great experience. Screen was broken and cracked, had to be replaced. Went to multiple computer repair shops, and 360 was by far the cheapest. Got it back the next day and so far everything works good. It would have been even cheaper, but I needed to rush it since I had to be back at school out of state. Go here for all your tech problems. Bonus: the office smells great.

Renee Gayle

My experience with Terrell at the 360 Computer Repair was the best. Terrell was informative and polite with his suggestions. He repaired my computer and mentioned a deal to repair both of my computers, one for half price. He is knowledgeable and patient with my lack of experience. I recommend this business to anyone.

Ricky Hightower

Very knowledgeable,fixed my problem in less than 20 minutes after a "geek squad" rep couldnt do it in over 4 hrs.very good prices!!Terrell also helped me with my internet connection and signal strength/speed.Not dealing with anyone else!

Cynthia Fitch

Terrell was great! I loved the smell, its so sweet in there. He did a complete overhaul on my computer at a reasonable price. I would recommend this store to anyone who has computer problems.

Elissa Rayford

Great same day service! Explained everything that was done for a 5th grader to understand. Very professional and I will recommend 360 Computer Repair to all my friends and family!

Margo Stevenson

Terrell is customer friendly, very professional and knows what he is doing. I will refer him to anyone. I am going to put him in my Real Estate referral book. I love him!

Wilma Anderson

Terrell was great he would not leave until all of my equipment was repaired. He answered all of my questions. He is the only one I will be working with from this point on.

ViaVanille

Terrell did a great job with my computer. Its 6 years old and it works like brand new now!! Very flexible with times as well. Very reasonable price as well.

ANJA F

Convenient location in Humble area and Terrell is so nice and reasonable with his prices.I will absolutely be referring his services to any friends :)

Paul H Ledet Jr.

He was very efficent and knowledgeable with his work. He has worked on two of my laptops. Presently working on other items for family members.

Larry Cordova

Great service, fast and extremely knowledgeable. Fixed the so called blue screen of death... and reduced my level of panic

James Williams

Excellent Service on My Computer and would Highly Recommend it for its Great Service and Knowledge of this field of Work

Elecia Brown-Lewis

We have used 360 Computer Repair for several years. Good Work, Friendly workers.

Jerry Garcia

comes through everytime!