Address: | 5300 FM 1960, Humble, TX 77346, USA |
Phone: | +1 281-852-1114 |
Site: | atascocitatire.com |
Rating: | 2.4 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–4PM Closed |
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Bryone Sharp
So listen, none of these guys are going to win any personality contests, and sure an argument can be made for how you talk to people , but....blah, blah, cry, cry.... people whine too much about stuff that doesnt really matter. What matters at a restaurant? Good food. What matters here? Do they fix my car? Yes. Every time....and Ive been working with these guys for nearly 8 years. I go in for regular maintenance as well as big-deal things. Its always the same. The work gets done right. There are some reviews here that complain about "leaving your car for an oil change." If this were a "quickie lube" that may be a valid complaint, but thats a little bit like complaining that Salt-Grass doesnt have a drive thru.... Just my opinion.
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Marcus Kley
Ive never seen such carelessness and complete lack of care for the customer. The incredibly rude owner special ordered the wrong tire, and the next day when I came back to get it on; he attempted to blame ME even though he walked outside and wrote down the model # himself. Then after putting on a different tire (of the wrong size) I had to come back the next day (3 days total) to get the right tire on. The owner never apologized for his mistake (even though I asked him to), nor did he admit that I was inconvenienced in anyway. Finally after he refused to make any sort of compensation for all of their mistakes: Im left with a more expensive tire then all other retailers, and a bad experience. STAY AWAY!
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B R
I held onto a coupon for a free oil change for a couple of months. When I used it, I was told 3 hours for an oil change. 6 hours later, I get a call to pick up my vehicle. Now I "coincidentally" have an oil leak. I took it back for them to fix and clean. They told me that it was from a sensor and $110 to fix. Is there such a thing as a free oil change? I doubt it. I dont have proof, but I dont trust this place and their deceitful ways. All mechanics in this area charge way too much out here because of the families that live out here with their success. I will continue to go in town to get my work done which is just as good (and warrantied) but only a fraction of the cost here.
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Lincoln Graddy
Ive been here for oil changes and the first time got a leak afterwards. Taking the car back and explaining, the owner took responsibility and replaced the plug. No more leak! Next time I went in to have a light socket replaced, I got to see the No-Help-For-You! Like the guys listed in the other anti customer service comments. "Can I get an estimate for the labor?" Answer was a simple "No". And went back to his PC. Hope hes just having a bad day.
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Vanessa Ontiveros
New to the area ..received the coupon in the mail, attempted to use it ... Day 1 .. 11am 2-3 hr wait ... Day 2 7am and its a 2 hour wait .. first thing he asks is if your leaving the car .. ummm no? Its just an oil change .. dont bother using the coupon unless you have someone to drop off your car and drive you home.
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General Rod
terrible customer service! went in about a concern about a tire that needed to be replaced. bald gentleman behind the counter was rude and refused to help and said to call corporate number to see about getting tire fixed.
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etot Abar
Poor customer service. Not friendly. Long wait. bald gentleman behind the counter not helpful. He said he will get with me then turned around and walked away. Better off going someplace else.
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David Roark
Not a good experience, took much longer than I was told and they didnt bother to let me know it would take longer. My first and last visit...
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Cameron Boyter
Advertised state vehicle inspections mon-fri 8am-5pm. Went on. Friday at 2 and they told me there were no inspectors currently available.
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Story Submissions
Decent and honest service