FedEx Office Print & Ship Center

10022 FM 1960 Bypass Rd W, Humble, TX 77338, USA

Address:	10022 FM 1960 Bypass Rd W, Humble, TX 77338, USA
Phone:	+1 281-446-0053
Site:	local.fedex.com
Rating:	3.5
Working:	7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 8AM–6PM 12–6PM

Location

Photos 14

Reviews 13

Celia M Caldera

I go in to print a hardcopy of my DD 214 (military papers). It is saved as an email attachment. I find the email, click on the attachment, it opens and I select print, 2 copies. I stay on until I hear it printing. I close everything down and make sure that I log out of everything. I pick up my copies and they are blank. Im not sure if you know how this printing service works, but you pay a flat rate, per minute to use the equipment and a set price for each copy. Not a lot, just under 3 bucks. When I ask one of the people there, she tells me that I "did it wrong" because it didnt print the picture. Apparently, I opening the attachment is not enough, I must download it to the Fedex computer, open and then print. She then told me to log back on and do it again, but to download it before I pressed print. I tell her that Im not paying for blank copies (which I already had because I had to pay upfront to get on the computer ). She smiles and tells me that she will credit me back the 2 blank copies (28 cents, seriously?) But to do it again, and the implication is do it right this time, because she adds, "even though it isn t our fault". Seriously? I had a choice. I could either allow that to piss me off, it did, to the point where I would remind her in a less than respectful way that these documents are delicate in nature and I dont want them downloaded to their computer, regardless if they get erased 2 seconds later. Additionally , there was nothing that said that i had to download anything to their computer (which I wouldnt normally care, but not this) before I even logged on, rather than telling me afterwards. So, rather than be an ass, I took a loss (not the money, but rather than correcting her arrogance) and write the review.

Alexander The Phoenix

The internet is deplorable, the customer service is nonexistent. I felt so frustrated by the fact that most machines there arent functional and you have to seem to have to interrupt the employees "interesting" conversation about how someone they knew was at a social gathering. I will be very hard pressed to want to come back. At this point I think I would rather buy a printer and print my own documents.

MAR& C

It has a staff not capasitada send 20 days ago to Mexico and it q could not send shoe thing q person saw q would send and not m say anything now I have q pay if I want my package back despite aq and Avia paid x send and no came

Esther Ross

i own a small business and every time i need overnight services i run up to the local office in Humble. Amazing staff always helpful to me. always asking is there anything else. i can not say enough for these ladies how much I love them!

Micaela Alfaro

I waited 15 minutes for store to open then was told Passport camera was down and was sent to Walgreens. Worker appeared busy so I suspect she didnt want to take the time to take my picture.

Melissa Parker

Friendly and helpful staff. Took the time to talk to me and didnt have any issues with fixing that military address I shipped to. Top notch service!!!!

Lauren Willier

Helped people out of order. Wasted half an hour waiting for them to do nothing. People mumbled and it was in general infuriating and a waste of my time

Fern Farkle

Tried faxing something n fax machine eats my docs n guys that work here are morons, got a refund on the prepay, but what a bunch of idiots

Nisha G

Friendly young lady that works mornings. Store is clean and staff are willing to assist rather than sit behind the counter.

bo kim

Excellent !!! Krystal , She is good work.

JIMMY C

Helpful employees

Perla Vargas

Good service

Jeffrey Jones

Very helpful