The UPS Store

5380 Old Bullard Rd #600, Tyler, TX 75703, USA

Address:	5380 Old Bullard Rd #600, Tyler, TX 75703, USA
Phone:	+1 903-509-3355
Site:	theupsstorelocal.com
Rating:	3.1
Working:	8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 9:30AM–3PM Closed

Location

Photos 15

Reviews 9

Chris Sturm

Customers beware! The UPS Store on Old Bullard has provided me horrible customer service and has not stood behind their shipping. I shipped a valuable package, insured, and it was damaged in shipping. The UPS Store has done everything in its power to deny the claim. I have never had such a problem with a company as this one. Use caution in dealing with this store location. I will be advising everyone I know to do the same

Andrei

Customer service is not that great from majority of workers. Ridiculous shipping quotes (took two weeks to mail an envelope two states away for a price of 13$). Sometimes I think they intentionally try to give me the highest crappiest shipping rate and label it as "economy." As far as shipping dates, theyre pretty consistent and reliable.

Sean Fagan

I had good service once, but every other time the employees have been apathetic and I feel awkward asking for help. I also feel like the prices are unusually high. I hate the USPS, but it seriously cuts shipping prices and even times to go there instead of this UPS store.

Tef Thompson

I use this store on a regular basis to ship a variety of packages and have NEVER had a single issue. They even helped me send care packages to a deployed friend of mine. The associates are patient, courteous, and great at their job. They make shipping easy.

Ryan & Tara Smith

Literally the rudest store I have ever been in - I have NEVER been treated worse in my entire life. Do NOT enter this store unless you want to be belittled.

Keith Shannon

Update: Previous review was my mistake. The owner left me a voicemail and corrected my misunderstanding. Very nice guy.

Sedrick Johnson

Love this store! FAVORITE one in Tyler, always friendly service from Jessica and J.R.

chris vester

Awful customer service and very expensive. Do not use them.

Casey Jay Benson

Never had a problem:)