Address: | 6020 N Fry Rd, Katy, TX 77449, USA |
Phone: | +1 281-858-8383 |
Site: | revcarwash.com |
Rating: | 3.6 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM |
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Rosario Valloso
Yesterday Oct 14, 2016 i went to N. Fry location for my car wash on my second car, I waited 15-20 mins and blew my horn many times( i cant count) for an attendant to assist me because the bar code of my receipt doesnt work on 2 counters(only two counters open). Then after the washing (I always removed extra water after the wash using my wipers front&back)i noticed that my wiper at the back of my car wasnt working . So, i park to the designated space, I checked and found out the back whole wiper is gone only the base left, I finished the vacuum and approached the attendant, he found the wiper intact inside the washing area. I did not see any green tape attached on my car, nothing left after the wash (usually the green tape is still there after the wash). I talked with the Manager on duty and said they CAN NOT help me, and further said they DONT REFUND. FYI..My wiper didnt brittle and it was broken from the base. I was extremely upset, you can not rely on them, bad customer service , Very poor and I will not come back again. I dont want to rate but I cant post this review so I check 1 star but it means- very poor.
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Scott Mcgill
Purchased the premium wash. Guy in front of me took a long time. They sprayed soap all over his car and brushed pretty much the whole car. Figured I would get that too since I paid for the top wash. Wrong...Quick hose of half of the car and into the wash. Came out with the back of car dirty. While looking at it the attendant asked me if I wanted to run it through again. I did, because it was still pretty dirty. Tipped the guy at the entrance a few bucks, figured maybe I would get a better scrub. Nope, hose half the car. But this time the wash was different. The first run only half of the sprayers worked. This time every nozzle sprayed something. I think the first run they ripped me off and gave me the cheap wash. Second one got more of the dirt, but still needs a wash. Vacuum cleaner had poor suction. And really, $18 and no tire shine? Ran it through twice and the wheels are still dirty. Keep your money. I know mine will go somewhere else
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tito ruiz
9/162016 here at the car wash on fry anf little york and there is a guy working his name is Andrew and I roll down my window to ask him to please remove my antenna and he just told me to keep on going that he cool not hear me and when I got out of the car washed my antenna was bended almost broken he also never used the power washer to remove bugs like others guys working here have done it before, this guy has a I dont give a fuc€ attitude, with hands in the pockets and a cold weather beanie in a 90° weather. And i had to re run my truck to get it cleaner, I removed the antenna and try to put it back and it broke, just because that guy was so lazy to ever listen to me when I asked him to please remove it, i went and told him that because of him my antenna was broken and he just laughed at me. In the front of the other guy in charge here (Jose)
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Bruce Moran
I was a "member" with the easy pass for about eight months. Sure the vacuums dont work all of the time, but when you wash twice a week, you just catch it the next time. That changed last month when they stopped accepting my Amex for payment. I went in three times and talked to the manager. The third time the district manager was there, but remained outside and refused to talk to me; I was not unpleasant, just trying to get an ETA on the "fix" to the problem with their credit card processing provider. Anyway, it worked out for the better as I have found Rain Forest over on Barker Cypress. Its cheaper, has better service which includes free wipe downs at the end of the wash by a real person and I believe that the car wash itself does a much better job. So no problem anymore with the intermittent vacuums, etc.
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Hawk The Jackal
This place is Trash . The carwash will destroy your car it will rip off mirrors, license plate, and parts of the hood and bumper. They filled out a report and told me it will be fixed in a few days , its been three weeks now. Theres no corporate office to talk to. All they give is a email address and a phone number to the local carwash here . STAY AWAY!!!!! theres more carwash in the area. Then they fired the gay black manager for putting on the report what happened. This place is run by kids. With very little information on what to do. LOOK WHAT THEY DID TO MY CAR !!!!
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Trevon Bryant
Loving the new improvements both physically and mechanically. The new manager James is doing an awesome job with fixing up the place with the help of the assistant manager Donald. They started to enforce a new rule of people having to get the car wash first to be able to use the free vacuums. So far all the people messing the place up are starting to leave and the vacuums are starting to work a lot better. The people that would come up to use the free vacuums would clog it up but now its better. I am loving the improvements thank you guys.
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Blbdee Moore
This is the worst car wash ever. The GM James Duke at the Garland location was not helpful at all concerning my incident report. I asked for his managers name and number as well as the corporate office and he stated he could not provide that information. He let the district manager name slip which is Brett Sheldon and Ive been trying to get in contact with him. I will complain on this company with the BBB and any other organizations that will hear me out. I will never use Rev Car Wash again!
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323alex11
Went in to Rev Car wash because the car wash I was going to had some issue with their machine, and I am never going back anywhere but Rev. Their wash not only looks great, but is quick, employees help you out and even give you nice little deals on things to clean up and keep up your car with, and car comes out looking good compared to elsewhere where car always comes out with dirty water still on it. A few vacuums need to be fixed, but most towards the end work great. Thanks REV!
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zingyzanger
I only go to this car wash because it is a convenient location near my house. You will notice that the only "strong" vacuums are the "VIP" vacuums (although you can still use them if you park next to the VIP area). All other vacuums have little to no suction or they just dont work at all. This place is about to have a major competition with Blue Wave Express Car Wash which is about to open on Fry/529.
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Michele Binkley
I like my car clean and they have a monthly pass so that I can go once a day every day if I want. Thats handy but I find that they will only rinse one side of my car - drivers side - before my car goes through the wash. The back of my car doesnt always come out clean. Handy to access and it does help keep the pollen off of my car but if I find something similar closer to home, I will switch.