Excalibur Plumbing

11880 Old Farm to Market Rd 2243, Leander, TX 78641, USA

Address:	11880 Old Farm to Market Rd 2243, Leander, TX 78641, USA
Phone:	+1 512-267-7222
Site:	excaliburplumbing.com
Rating:	5
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM Closed Closed

Location

Photos 12

Reviews 7

Bryan Martin

This is my 3rd time to use Excalibur plumbing over the past 2 years. Im absolutely sold that this is the only plumbing company I want in my house. I travel quite a bit for business and was on the road out of state when my wife called to let me know that the pressure on our hot water was weak throughout the house and that morning showers had to be a little quicker than usual unless you wanted it cold. I called Excalibur Plumbing and asked them to check it out for me. I was worried I may have a sediment issue throughout my pipes as the house is 13 years old. Excalibur came by the house and diagnosed the issue, complete with picture-based documentation they were able to email me. They also removed as much of what was clogging my old water heater as possible with a flush combined with a hammer and chisel to get us through the weekend. Excalibur contacted me with the details and my options. I opted for a new high efficiency water heater with a rapid recharge as we had suffered with the builder grade model for too long. The next morning Excalibur installed a new top of the line Rheem water heater and verified functionality without any problems. Im happy to report that not only do we have what seems like unlimited hot water now, but we also have higher water pressure than weve ever had in this house. Feels like they installed a booster pump although they assured me they didnt. Really happy with this. Excalibur properly diagnosed and documented what was going on, set expectations around resolution and cost, then met or exceeded all expectations. I highly recommend these guys.

Aaron Lockey

I called Excalibur to install a water softener bypass. Louis and Richard arrived and provided a very reasonable estimate. I hadnt called them to actually install the water softener (I bought one myself) but Louis gave me an estimate for that as well. They had to go to a job down south that was going to take most of the day and they didnt have the parts they needed on the truck. I wasnt disappointed because I knew what I was asking wasnt a typical request (I was very specific what I wanted done). I was only going to have them install the bypass. However, Louis contacted me shortly after leaving that the other job had cancelled for the day. So I took him up on the full softener installation. I am so glad I did. They were done in a quarter of the time it would have taken me. Additionally, they had the parts and skills to do it right. Louis even called the manufacturer to double check the startup procedure (I had ordered an unorthodox setup) and correctly programmed it for me. Based on this experience, I wouldnt hesitate to call them again.

Diana Ost

We are in a fairly new home, but we discovered that we needed a plumber! Our hot water heater was just not doing its job as well as it was. We needed a flush! We got one from Excalibur Plumbing, and had a chance to chat about some other things plumbing-related in our house. He gave us a very reasonable quote for replacement toilets and advice about keeping our A/C drain line clear. (Who knew the A/C drain was connected to the master bath sinks? He did, and told us.) We didnt know that, so Excalibur saved us from potential bathroom (and master bedroom) flooding by advising me to ensure the sinks were draining properly. The owner was extremely knowledgeable about all the topics that I asked about, gave us great advice, and flushed our water heater too. I was very comfortable with him in our house. He was neat and clean, and just plain nice. We will use Excalibur for all our plumbing needs from now on. And now we know--you may have a new house, but you still need a good plumber!

Rachel Thompson

So happy I called Excalibur when I noticed our hot water running red! Louie came out and determined that one of our water heaters was leaking and the other was likely to start shortly--both tanks were full of rust! I was able to schedule replacement for first thing the following morning. He was polite, honest, efficient, and even good with both kids and pets. He took the time to explain the type of plumbing we have and how that could affect future repairs if they become necessary. He made sure that I knew I would need a roofer to come and check the seals around the vents attached to the water heaters (theyre in our attic), and he also went above and beyond in making sure that everything was cleaned up and in as good or better shape than when he arrived. I honestly cant say enough nice things about Louie and the crew at Excalibur. They will always be my first call if something goes wrong with our plumbing!

Dan Bednarsky

I purchased one of those deals for a water heater flush from Excalibur Plumbing, and it was a great experience. I personally appreciate not being pressured by a company to purchase additional products and dealing with people who understand what the meaning of "customer service" truely is. I found all of that with Excalibur Plumbing. Not only did they flush my water heater, which needed it badly, they also did a complete inspection of my plumbing in the house. They graded each item A thru F so that I knew which items I may need to be concerned about in the near future. There was absolutely no pressure to up-sell, and Sean was very knowledgeable and answered all my plumbing questions to my satisfaction. I hadnt had a need for a plumber yet since I moved to Austin, but now I know where I will go for my future needs.

Richard Bratton

Hot water finally............I had contacted with Louis from the get. He came out and went over exactly what needed to be done to replace my water heater, offered to stick it in while the was at the house. I needed time to get some other estimates so the wrote me gave estimate and was on his way. All the other companies didnt want to waste their time coming by and gave me a ballpark range of cost. I decided to go with Louis because he knew what needed to be done and therefore calculated it into his estimate. I knew the others would whip out their pencil about five minutes after arriving. Louis did a superb job, did what he proposed to do and did it in a friendly and congenial manner. What more can you expect? Thank Louis.......youll be getting my plumbing business from here on out. Richard

Steve Saxer

Very happy with customer service and the honest approach of Joey, Louie, and Richard. We replaced the gas valve on our water heater and they provided up front pricing options and clearly explained each. I chose the most affordable and ordered the part. After the part was in delivered they came back out and did the install the same morning I called. During the install they noticed a part that was failing and explained what would happen if it wasnt fixed. I took a look and the part was visibly failing and changing color. I decided to replace the parts and was present for the entire process. Quality workmanship, willingness to answer questions and upfront pricing through the entire process. We have hot water again and should we have any other plumbing concerns we will be calling them in.