Simon Auto Repair

725 W Round Grove Rd, Lewisville, TX 75067, USA

Address:	725 W Round Grove Rd, Lewisville, TX 75067, USA
Phone:	+1 214-356-1919
Site:	simonautorepairandcollisioncenter.com
Rating:	4.4
Working:	8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 9AM–3PM Closed

Location

Photos 11

Reviews 4

Anonymous User

I had my brakes go out on me the other day right before i had to go into work.. fun right? We took my truck to the Good Year Tire & Repair Shop off of Macarthur Blvd because it was RIGHT next to my apartments. So we roll the truck over to these guys for an estimate which they ended up pricing right at $1150 for basically new front brakes(brake rotor/disc/brake pads/brake caliper/etc..) ME, being ignorant in the knowledge of the automotive world, sees absolutely nothing wrong with how much they wanted... Well, my grandfather, the one who was helping me pay for the repair, thought that the estimate sounded a little high & he recommended i take it to another shop to get a second opinion. So, since i had taken my truck to simons about 6 months prior to this little thiasko for some minor repairs, he was the first guy to pop into my head. We had my F150 towed from the Goodyear shop to Simons. Simon took a look at my truck, explained to me that the brakes were in terrible condition & would be willing to fix it for around $700. I showed simon the estimate sheet from goodyear & he explained fee by fee how the guys were planning on screwing us out of right around $450-$500. My truck was at Simons for maybe 3 hours...maybe...I received a call at around 5 telling me my truck was ready to go. I could not believe at how fast he fix my truck! My little brother took me back up to the shop to pick up my truck where Simon told me that he was able to reduce the total cost $50. Which dude, im broke...OBVIOUSLY, having to get my grandfather to help cover my brake job...so saving all of that money REALLY, REALLY is appreciated!!! I chopped it up with this guy, cool guy. He provides GREAT service, GREAT prices, & he has definately made a repeat customer out of me. No BS, I took some of his business cards to hand out before i left...Highly recommend this guy!

james thames

WORST SHOP EVER! Simon said he could install everything just like i have it already. I told him i have a 350 fully built with block hugger headers in my 88 Camaro. So, Simon had a tow company, supposedly a 3rd party tow company, get my car after hours and the tow truck left my keys in the car. My car was then broken into, I lost tools, my keys, my radio and many other things. "Simon" then said after I picked my car up he only received 2 keys from him. But he implicated himself previously by asking "why I left the keys in the car." I assumed the shop had a drop box and the keys would be delivered there. I lost a $350 Nissan key for my truck and he said hed "hook me up" with his guy who would program me a new key for less (he never gave me this guys information). After picking my car up and realizing it was broken into i asked wheres my radio, keys etc. He said he never received any other keys and he gave me a knock of brand radio he had in storage as if this would pacify me . He also had my car for almost 2 weeks just to figure out it wasnt the original engine as I had told him previously. Which in hindsight, I see he was only fixing everything the thieves destroyed (ignition etc). Nothing I originally took the car to him for was ever fixed. So he said, " no shop wants to do this". He did look at his surveillance footage to see who did it, but then lied and said i brought him the car like that. This car is my pride and joy that I keep garaged so what happened at his shop would never happen. I hope if any one brings there car here they understand there is no security, safe measures or trust that your car or investment will be handled correctly!!!! I wrote this review 2 months after having my car there giving him an opportunity to redeem himself.....which never happened!!!!

Jessie Guajardo

Most of these reviews must have been this guy writing his own reviews. (As another person said) This place is shady as all shady can be. I went in for a simple inspection and paid for it up front. I failed it the first time because I had disconnected the battery recently. They told me that I needed to drive 100 miles to cycle the emissions systems. Ok understood. My bad. After I had driven the 100 miles, I went in to get it reinspected. I showed up at 9:00 AM (the time they were supposed to open). Simon didnt show up until 9:45. Shortly after his arrival, the power went down in the area. Due to his inability to show up to work on time, I was forced to make a third trip. The third time I went, Simon was aggravated to see me. He insisted that I must repay because the grace period of 15 days had expired. I had to argue with Simon about how many days had elapsed. I had to whip out the math skills I learned throughout high school and college and pointed out on a calendar that only 13 days had passed. He reluctantly sent the vehicle to his one worker to get reinspected. While I was waiting in the lobby, he was on a phone call. When the call was disconnected, he started cussing up a storm for three minutes straight. Very unprofessional. After I had passed all the parameters, the mechanic put a new sticker on the car and pulled it around to drop off. The mechanic got out and walked right by me without saying a word. As I looked at my new sticker, I was delighted to the see the hundreds of tiny shavings from the old sticker ALL over the interior of the car. What a D-bag. If this guy cant even pull off a simple inspection without giving me a hard time, I would NEVER EVER EVER trust him with anything else on my vehicles. Consider yourself warned.

Mia Dallas

I called SAR just to get a quote on possibly fixing my transmission/fixing my gear shift (I wasnt able to move into park or reverse without doing the shift lock release). Simon not only was able to pin down three possible causes for my car trouble over the phone, but he encouraged me to stop by the same day and stayed open late to help me. I expected to get an expensive estimate for the repairs - my local Hyundai dealer said it was cost $125 dollars just to do diagnostic testing on my car, not even repair it. Simon not only figured out what was the cause (a malfunctioning fuse) within 10 minutes of my arrival, but he actually did the testing and the fuse replacement for free, since the part that needed to replace was so cheap. If I had gone anywhere else, I would have probably been advised to get an entirely new transmission and/or replace the gear shift, which would have been roughly $2000-$3000 dollars at least. I was so grateful for his help and his honesty that I ended up crying on the way home, because I was so stressed about how I would pay for car repairs. Its rare to find an auto repair shop where you are given factual, accurate information and youre actually treated with respect and kindness. Simon is a very straightforward and honest person, and I would not have gotten the same treatment at other auto repair stores. I will be returning tomorrow for an oil change because I really have no other way to thank him enough for what hes done. If you want a personal and honest car repair service that sincerely cares about their customers, please visit Simon Auto Repair. The only regret youll have is that you spent so much money elsewhere on car repairs that you probably didnt need.