Maaco Collision Repair & Auto Painting

Address:	2434 N Story Rd, Irving, TX 75062, USA
Phone:	+1 972-905-9310
Site:	maaco.com
Rating:	3.5
Working:	7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 9AM–1PM Closed

Location

Photos 58

Reviews 11

Shahin Nia

IM A CAR DEALER IN DALLAS, I USE TO TAKE MY CARS TO HARRY HINES LOCATON AND THEY USE TO CHARGE $250 SINGLE STAGE PANIT JOB, BUT SINCE THEY MOVE TO LANCASTER,I HAD TO FIND ANOTHER LOCATION NEAR ME, SO I WENT TO IRVING LOCATION, THEY TOLD ME THEY CHARGE $300, FOR THE SAME PAINT JOB, AND THATS WHY THERE STILL IN BUSINESS AND THE OTHER MAACO ITS NOT, I STARTED TAKING MY CARS THERE CAUSE I HAD NO OTHER CHOICE, BUT THEN THE OWNER STARTED BEING GREEDY AND CHANGED THE PRICE TO $350, HE SAID THE COST OF PAINT WENT UP, 3 MONTHS LATER HE CHANGE THE PRICE AGAIN TO $400, BECAUSE THEY DO BETTER JOB THEN ANY OTHER MAACOS, AND TODAY WENT THERE TO ROP OFF A CAR THEY SAID THEY GOING TO CHARGE ME 400 A CAR AND CONVENIENCE FEE OF $25 , I DONT UNDERSTAND WHATS GOING ON AT THIS LOCATION, BUT WHAT I CAN TELL YOU I CALL DAVE AT LANCASTER LOCATION AND WE ARE GOING TO DRIVE THERE AND TAKE OUR BUSINESS ELSEWHERE

Doug Turlip

I have had 2 cars worked on by Dave and his folks, and will take other work there as well. It is true that the work will probably take longer than expected, but the quality of the work is very good. One project was repairing some significant rust damage on a 1991 Ford Explorer. Dave cautioned that the rust could come back, but he would do the best he could within my budget. The result was a quality repair, and the results remain today, nearly 3 years after the repair. The other was a very involved restoration of a 1967 Impala SS that had significant rust and body damage and had been neglected for 30 years. The transformation was nothing short of spectacular, although it did take nearly 6 months to complete. It wasnt a "concours" restoration, but its extremely high quality for the price. I have a 1972 Gran Torino Im looking to restore, and I will be taking it to Dave to do the work.

Charles Gunn

Similar to what others are saying, I cant recommend Maaco, or at least this Irving location. There is a cavalier attitude from not just Dave but the others. I had to bend over backwards to get anyone to acknowledge my instructions for work and care procedures I wanted done for my car. And still, my requests were ignored. The whole process dealing with Maaco was VERY nerve-racking and stressful. Maaco does not specialize in performing high quality work and they will say so in their disclaimer note that you must sign prior to them starting on your car. The body work came out pretty good, that part surprised me. But I was even more surprised of how much dirt they trapped under the new paint job, overspray, runs, parts having to be resprayed. Im so glad its over.

ButterflyTaxi DFW

Please look at my complaint on the BBB before choosing this Maaco to paint your vehicle. They do not have the skills to match paint, prep and sand, dent repair, or masking, They got grey primer on my chrome and all over the plastic and rubber step pads. I paid $1400 and got a $500 paint job that has orange peel, runs and wrinkles. They also kept my chrome emblems and door edge guards. See my unresolved complaint on BBB . Dave is a fast talker and does not listen to what it is that you want. If he would have listened to me and been honest with me about their capabilities then maybe we would have had a different outcome. I WOULD NOT TRUST THESE GUYS TO PAINT EVEN A LITTLE RED WAGON. RUN RUN RUN AWAY FROM THESE PEOPLE

Tywana Lightfoot

HORRIBLE service. I was told it would take a day for my car to be finished it took 2 and I was the one calling not them calling me on updates. I was given an estimate and then I was told that they had to order a part and my amount changed. I feel customers should be called once estimates change and parts are ordered and put on your car. The worse thing was I took a picture of my milage and tire pressure screen on my car. When I got my car it came with a HUGE screw in my front tire costing me even more money. Of course no workers knew how the screw got there, but they had my car for 2 days and I didnt come in with the screw.

Curtis Grigg

I have a beautiful tan metallic 2002 Sebring Convertible with very low miles, but was in the sun for years, so the clear coat started lifting - Dan and his team worked their magic by suctioning out the small dents, and filling in the scratches on bumper, removing the clear coat, matching the existing OEM paint, and clear coating - The car is spectacular!! Heads still turn when driving this machine...Of course it doesnt hurt to have a beautiful wife driving it either...These guys are the real deal...Trying to get my 65 Fury to them to complete the restoration...Curtis Grigg

Bhavya Mehta

Took my Honda Accord First of all Lonnie was nice and patient enough to answer all my questions. He also showed me the cars which his crew was working on in the shop. I also went to other MAACOs but they gave me a higher price for the same job. I gave my car on a Monday for a complete paint job and to replace two doors. I took my car back the next Monday with a fantastic paint job. He also fixed some dents on the doors at no charge. *********I highly recommend this place if you need any body work or paint job done***********

Sridhar Reddy

I took my Honda Accord they had done great job.Quite frankly the best place to take your vehicle for repairs in DFW. Without a doubt there is no other place out there with better service and workmanship. From the very first call, everyone was sincerely polite and provided great customer service. They really do go above and beyond. My car looks incredible, no one can even tell it was ever in a wreck. It might even look better now than it did before the accident. I highly recommend them to anyone. Molugu

Jen C

I brought my car here for a paint job , I left my car in the care of Andrew the rep. Andrew the rep gave me a great price for the paint job and when I picked up my car in 5 business days they had my car shining like a million pesos. The experience I also learned as a customer from reading these reviews is dont believe eveything you read and remember there is always two sides to a story. There are good and bad people as customers or business and I would recommend this Maaco to any one .

parker _kid

I called in to see if Maaco had manifold exhaust bolts or knew of somewhere that might. The call lasted 30 seconds because Dave said they only do paint. Im sorry but I could have sworn that yall did collision. Anyways, when I asked if he had any recommendations on where to look, all he said was to find a mechanic shop. Way to go Maaco! And Dave, you should ask a coworker for help instead of just turning me away. Looks like Im getting my truck painted elsewhere.

Anonymous User

My truck needed minor shimming to allign a door. It came back with a misshapen door, broken weld on the hinge, more of a drop than it came in with, the key/interior lights stayed on because the door was so out of shape it would not hit the plunger. They crushed the interior console and left boot prints on my door panel. State Farm is out 1500+ for the damages. Run, and run fast people. These people are idiots.