Address: | 692 S Walnut Ave, New Braunfels, TX 78130, USA |
Phone: | +1 830-620-7370 |
Site: | cometcleaners.com |
Rating: | 2 |
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Jennifer Schuetz
DO NOT USE THIS CLEANERS,,, they are horrible... I took my husbands work clothes and nice jeans in to be starched and they didnt use barely anything on them waste of money,,, then to supprise my husband I took his White Texas Rangers Jersey in to be cleaned up they turned it yellow on the sleeves. It looks to me they tried using something turned it colors and didnt do anything else to it hoping I wouldnt notice. I asked what happened and "Joe" as he laughs at me for getting upset, said he wasnt sure so he had the owner Scott call me days later and he refused to pay for the shirt... He told me it had sun damage and if I could prove it happened at his store then he would pay for it,,, ummm hello i brought it in white and your employees who oviously dont know what they are doing turned it yellow.... ALL THE OWNER NEEDED TO DO WAS SAY IM SORRY HOW CAN WE FIX IT.. ill never use or tell anyone to go there EVER..
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DocNiemo 1
Ive had cloths cleaned/ starched by them a couple of times and the employees have been extremely rude every time. Along with being rude, they apparently dont have a difference in "light" or "heavy" starch as I was completely ignored when I told them what I preferred. I will say that Ive never received clothes back that I feel were still dirty, but I can say that I wasnt at all impressed with the starch. Save your time and money and take your business somewhere it is appreciated.
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Tyler Clark
Horrible customer service. Lost our dry cleaning on a Tuesday and said we had to wait till the end of the week for them to look for it. Then after finding it a week later, the manager refused to give a discount, said she didnt know what we were talking about, was very rude and refused to even apologize. Basically called my husband a liar. Will never again give them my business.
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Krystal Chappell
Im not sure why I used them again, my own fault I presume! Multiple items have been stained and ruined with no remorse or action to try and make amends for it! Now, my clothing was donated without my consent or even contact from them stating theyd be doing so. This place is a complete joke ran by crooks!
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Anonymous User
Awful cleaners! Took my husbands clothes there to be heavy starched and its like there was no starch at all. When I complained they blamed it on the humidity....umm it was a cool sunny day...they overcharged for a service I did not receive! I will never come back here!
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Monica Alfaro
I feel like this dry cleaners has improved immensely since changing to Star Brite Cleaners. A little pricey on womens blouses & dresses...
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Clay Hollingworth
Turned a white shirt tan and a black shirt grey. Two different time and blamed it on me both times. Dont trust them with your clothes!
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Kimmy G
Such a great cleaners! They do such a good job every time!
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Javier Ramirez
Great service and quality cleaning every time!
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Lavon B Voyles
Very expensive.!!!