Ace Septic & Plumbing Co

20240 Old Sorters Rd, Porter, TX 77365, USA

Address:	20240 Old Sorters Rd, Porter, TX 77365, USA
Phone:	+1 281-354-3090
Site:	acesepticasap.com
Rating:	2.6
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Closed

Location

Photos 14

Reviews 13

Candice Palmer

Called Ace on a Friday afternoon for our septic system bc our French drain was over flowing into the yard. They came out first thing Saturday morning in the nicest pump truck we had ever seen to pump our tank . They had even offered to come out that night! The guys were friendly and honest with us about what needed to be done to fix our problem. We are so thankful for their knowledge and helpfulness. Ace has our business for life and we will refer them to everyone we know! Thank you Ace for everything!

Brian P

Rudest person that I have ever dealt with. Called about getting a grease trap pumped out. Because I did not know the size of the grease trap I was not worthy of doing business with this company. I am pretty sure thats why I called your company. If I knew anything about it I am pretty sure I could try and fix it myself. I would look elsewhere before I called these guys. I know I will never make that mistake again and will be sure to let everyone else I know to do the same. Very disappointed.

Daryl sheppeard

We apologize for any rude customer service over the phone you may have received, that individual is no longer handling the phones. We strive to create a great customer service atmosphere and provide the best quality service possible. We have been in business for 38 years and have an A+ rating with the BBB. We offer special discounts to Senior Citizens and Churches. If there is ever a problem we resolve it to the customers satisfaction.

jose hernandez

Definitely recommend Ace Septic and PLumbing Co. My toilet and showers were backing up at my sisters house after they had performed work approximately 2 to 3 months prior on my system, and they fixed the problem and cleaned up the entire mes, it smelt clean, and my sister and her kids were able to wash clothes and take showers again safely! Call Ace Septic and Plumbing I;ve used them twice now, for myself and for my sister!Satisfied!

Laura Chavarria

We contacted Ace to get a quote because it was urgent we fix our septic system, which had not received proper maintenance in years. There service was fast easy and affordable and everyone was super friendly. I am so thankful to have found them and used their services. I recommend to everyone because they helped us get out of a tough situation.

Jaison Bechar

The guy was very rude, I asked if he could come out one day and he kept saying he was stuck in traffic. It was getting late so I told him to come the next day. I called the next day asking if they were coming and the guy told me he wasnt coming out and wasnt interested in doing the job. Way to leave customers high and dry.

Melissa Sanchez

Rudest customer service contacted company because the previous people,i dealt with have me the run around and messed something up with my septic (Pumpco septic) all they were worried about was if I was able to pay them. Didnt give me a chance to explain what was going on. VERY RUDE!!!

Isaac Ackley

Great company. Ace septic abd plumbing saved me money and gave ne knowledge and was very thorough. Explained step by step the process and showed me everything was wrong. Approved the work and aerobic system works great. I definately recommend then

Paul Sheppeard

Great Service. Replaced my control panel and rewired my aerobic system. I ahd maintenance company but obviously they wernt doing thier job. I hired ace septic and plumbing, they pumpoed my tanks, signed maintenance contract, and happy!

Quinters Andrews

Very prompt called for service and truck was on my property three hrs later. Professional and knowledgeable, recommend highly. Good people

Nicole Castro

Very rude asked if they spoke Spanish and he said no we speak English and hung up then called again and didnt answer ...very rude man

Michael Castro

I was trying to give them work and was shot down in 1minute. The man who answered the phone is not the right person for this job.

Tiffany Lowery

Very rude. I initially asked about an install and was told "we dont do that right now", I continued speaking and was hung up on.