Address: | 3429 McGowen St, Houston, TX 77004, USA |
Phone: | +1 713-659-7669 |
Rating: | 1 |
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LAWRENCE BROWN
BEWARE OF THIS COMPANY!!!!!!!!!!! WENT IN DAY BEFORE TO SCHEDULE APPOINMENT. TALK TO LADY NAME ERICA. SUPPOSE TO HAVE BEEN FIRST ON THE LIST FOR THE NEXT DAY. GET A CALL FIRST THING THE NEXT MORNING THAT I WAS PUSH BACK TO SECOND ON THE LIST BECAUSE THEY WAS SHORT HAND. OK THAT FINE, THEN I GET A SECOND ASKING I WAS SCHEDULE BETWEEN 1;30 TO 3;30 TOLD THAT WAS INCORRECT. LADY TOLD ME THAT THE PLUMBER WAS ON HIS WAY.I WENT TO THE RESTROOM MISSED A CALL FROM THEM AND I CALL BACK AND ERICA TOLD ME THAT BECAUSE I DID NOT ANSWER THE PHONE THEY SEND I PLUMBER TO ANOTHER JOB.DID NOT KNOW THAT I HAD TO KEEP MY PHONE WITH ME IN THE RESTROOM WITH THESE PEOPLE. NOT PROFESSIONAL AT ALL.DID NOT TRY TO HELP ME AT ALL. JUST A HOLE BUNCH OF BULL!!!! CALL BACK SEVERAL TIMES TRYING TO SPEAK TO ROBERT OR DOROTHY PACE EVERYTIME SAID THEY WAS IN NOT IN THEY WOULD CALL ME BACK . NEVER GOT THAT CALL YET!!!!!!!!!!!!!!!
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Angel Ayers
This company is a joke. I scheduled an appointment to fix a leak last week for today at 8:00 a.m. No call, no show so I contacted them and spoke with Erica. She advised that she didnt have any information and would call me back. She didnt, so I contacted her again and she sad there were 3 people ahead of me so she didnt know when they could get someone to my residence. When asked why they didnt report at 8 she advised that they were rerouted to another call. oh, and she didnt have my address or issue report at hand so basically she was flying blind and feeding me bullshit as to when I could get a plumber out there. I highly recommend using someone else if you want punctuality and professionalism!
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Tony Thompson
This company came out to fix a leak in my bathroom yesterday in the ceiling . Went into my neighbor upstairs unit and w/o coming back into my unit to make sure leak was fixed . They are pitiful and dont care about peoples belongings. Broke my neighbor mirror and played like they didnt know what happened. Meanwhile my ceiling leaked all night. They came back out today and fixed something simple. When they got to leave tried to leave trash in my sink and on my floor til I had to make them clean it up and did a half ass job at that. Dont usr them I say they lazy and rude. But dont mind charging high prices.
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E P Miles
Very professional company. Very informative and punctual. Fair pricing as well.