Richardson Body Shop

400 Monte Blaine Ln, Richardson, TX 75080, USA

Address:	400 Monte Blaine Ln, Richardson, TX 75080, USA
Phone:	+1 972-699-1500
Site:	richardsonbodyshop.com
Rating:	2.4
Working:	7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 8AM–12PM Closed

Location

Photos 7

Reviews 13

Anonymous User

This place is shady, at best! We were essentially forced into using them because we brought our car into Volvo of Richardson (located right next door), and they use these guys for their body work. Not only did they extend how long it was going to take them to complete the work multiple times (4 weeks of work when they originally quoted us 1 week), but when they finally called us in to pick up the car, they made us wait 40 minutes (with two kids in tow, first thing in the morning, with no other patrons to service). When they finally pulled the car up, we immediately noticed that the gas cap door was completely missing! Whats worse, is that they knew someone in the shop had knocked it off, and still called us in to pick it up, as though we wouldnt notice! While they gave us a free oil change and delivered the car to us after they repaired the door (still a half-assed job - they neglected to re-connect the cap to the door), it was too little too late. What was probably most shocking is that while they were apologetic on the back end, they seemed completely unwilling to handle what was a serious oversight on their part the moment that it happened. Needless to say, I am very nervous about the other work that they did. There are much better shops out there - dont waste your time or money here!!!

reza paziresh

Horrible, unprofessional, waste your money and time! zero Star if I could! My car supposed to be ready in 5 business days. Because of a wrong estimation from these guys, we had 2 more weeks to just back and forth with my insurance and unfortunately after 2 weeks they forgot to communicate with my insurance and finally I gave them a call to tell my story. This is not final story, then, they said their labor has family problem, another day said they are in vacation and it takes 2 more weeks!!!! after 5 weeks my car supposed to be ready and I just wont to get away from this horrible place, just guess what was happened?!! They changed my RF door and they said the door plastic panel is still on the way from Huston and you have to come next day to install that!!! after more than a month, Whatttt !!?????? Ok, till now I didnt talk about the quality of work I just talked about unprofessional and poor services. When I checked my car, from an amateur point of view not expert person, I saw waves in my new door very clearly. To cut a long story short, they will talk with you very friendly at the first meeting but we are not looking for a friend over there. we are looking for good quality of work and professional service that they dont have at all! So, dont waste your life, time and Money !!!!

Daniel P.

This place is completely abysmal - avoid at all costs. I purchased a vehicle from the nearby Jeep dealership, and unfortunately had to bring my new car in to get checked on the same week. Its incredibly difficult to get anyone on the phone here, they give mixed messages, I was told to get my car towed in so they could look at it even though they had NO technicians on Friday evening or Saturday. Its Monday now and the phone rings off the hook even though they opened an hour ago. I feel like my car has been kidnapped.

Network Guy

Way Overpriced - lowered book value on my suv. They put on over 150 miles on my car for test drive? Really!!!!????Looks like the mechanics used my car to go to lunch and run errands. Leather seats are ruined. They didnt cover them. Oil and dirt were found on all seats even the rear passenger seats were oiled. Also the engine was not covered after they removed the hood, rust found on bolts and some parts. Stay away from this place.

Bethany Jordan-Birch

Not only did they try to bill us for things we had not authorized they never answered either phone number for over a week of trying no matter what day or times we called. I will never let my insurance force us to go to these people ever again. Worst experience ever.

kanan pujara

Horrible horrible and utterly horrible. Do not expect a customer service from this place. They talk different and charge different. The guy Andrew Clark is too arrogant. My entire review is based my experience with this guy alone.

Alicia Rocco

Took my car here multiple times. Always amazing service. They communicate timely and get my car done to where you never know I was in an accident. Alex is the best but everyone seems nice there.

Zach Stoller

Horrible quality work, basically did nothing except collect money from insurance.

Lynn Dobbins

The staff are true to their word. I was kept up to date on everything.

Oathkeeper EDM

Ray and Alex are the best managers. People here get the job done.

Marcus Assis

Great job but confused communication

Larry Cotten

Got an estimate. Very courteous.

Corlandus Sibley

They do good work