Texas Collision

3519 West Ave, San Antonio, TX 78213, USA

Address:	3519 West Ave, San Antonio, TX 78213, USA
Phone:	+1 210-377-3475
Site:	texascollision.com
Rating:	2.8
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed Closed

Location

Photos 38

Reviews 13

Elizabeth Parker

WORST CUSTOMER SERVICE EVER. I was reffered by my insurance (state farm). I went a couple of weeks ago. The lady in the front was so rude. As soon i walked in she just told me to have a sit that she was very busy and she would get to me when she got to me. Rude but understandable. But I waited for 20+ minutes until some guy came out and asked if I needed something as if the lady hadnt informed them when i got there. I wanted to go back because unlike the receptionist everyone else was very attentive nice and helpful but once again she gave me a hard time when setting an appointment. THEY NEED A NEW RECEPTIONIST!

Jerry Huerta

Took our car to get repaired for hail damage. It took them an extra two weeks from the promised date. In total was there for 4 weeks. Their communication was poor and the front desk person was rude and obnoxious. They told us to pick up the vehicle at 5pm and did not drive off till 6:30pm. While there 4 other customers had been waiting for a couple of hours past their promised time too. The paint job on the hood was done poorly also. Dont waste your time taking your car to this place. They are overloaded with vehicles and have work beyond their means. Which will equate too poor work and poor service.

Stacy Smith

I am so happy when pick up my vehicle at Texas Collision, with $6,400 repair job they did repair my vehicle with excellent job. Im really picky person but I didt find any mistake they may have during repair process. My vehicle clean inside and oh my God the polishing out side make me give to them 5 star shop. The Staff really friendly they call to update every 2 days. And special thing was they gave to me 7% rebate of total repair cost and its really help me to paid my deductible. They offer me lifetime warranty for repair. I strongly recommend this place to every body

Jason De La Cruz

This has been a horrible experience. I proceeded with repairs at a different collision center after their several attempts to repair minor issues and Texas Collision informs my insurance that I was satisfied with the vehicle. Ridiculous. I also have an uneven hood that the owner advised me that Jeep manufactured their hoods that way, although, after having the vehicle for 3 years Ive never noticed an uneven hood. Jeep dealership laughed at that remark-

Anna V

Love these guys! Unfortunately, Ive been a long time customer because of a lemon I owned and Ive been in several minor accidents. They have always done an excellent job. I thought for sure my last accident would have totalled my vehicle because its so old but thankfully they were able to fix it. Ive had to wait a little longer than expected to receive my car back but its the holidays so Im going to be patient.

Alissa Huerta

My car was supposed to be ready September 9 and I didnt get it picked up till September 19 and the job was not complete! The paint job was not smooth or complete, my rear blinkers arent working anymore when they were when I took it in, and they didnt put my stripes on my car. The front lady was simply rude to us and was not trying to help!

Tracy Devich

I have been a long time customer and I have always been treated great. They do excellent work and it has always been at a good price. I have Texas Collision do all my mechanical and collision work.

Jose X Granados

Really the worst car repair experience of my life, car was returned dirty, pieces were missing from the car. Wait and go to a different shop. Dont Go HERE!!!

Dustin Bolzle

Had a great experience getting my car repaired here. Office staff were friendly and helpful and the repair work was done very well.

Ramiro Gonzalez

This place sucks! I dont recommended any to come here! My vehicle took 3weeks for a minor repair and I was over charged!

salvatore tornabene

Sometimes hard to understand but a super nice gut and they do a great job thanks Minh.

C R G

EXCELLENT CUSTOMER SERVICE , FANTASTIC WORK !

Roberto Sabillon

Good