Address: | 8000 Research Forest Dr #135, The Woodlands, TX 77382, USA |
Phone: | +1 281-296-2711 |
Site: | mwcleaners.com |
Rating: | 4.7 |
Working: | 6:30AM–8PM 6:30AM–8PM 6:30AM–8PM 6:30AM–8PM 6:30AM–8PM 8AM–6PM Closed |
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Matthew Derganc
Pros: Delivery/Pickup is nice Cons: Price Shirts and pants are wrinkled 75% of the time (from bad pressing more than transit) Ive been using MW Cleaners for almost four months now, and I can definitively say they are the worst cleaners Ive used (out of five different places). They will lure you in with a discounted first month, and you will not realize how expensive they really are. A single pair of pants to be dry cleaned is $6.66 with tax. A single shirt is $2.33. This is more than double any of the other cleaners Ive used, but yet I cant find a reason to use MW other than the pickup/delivery. In fact, my clothes are pressed worse here than any other place Ive been to. They usually will replace broken buttons, but Ive noticed more broken buttons here than with any other cleaner. In all other aspects, theyre mediocre (overall cleaning, stains, customer service, etc). So why would I pay such a premium? The convenience of saving 10 minutes a week is not worth it. TL;DR: MW cleaners is way overpriced without the service to match. I do not recommend them to anyone.
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Anonymous User
I wrote here earlier about having a bad customer service experience at this store. Not only did I review the incident here, but I wrote the company through their website. I am happy to say that I received a prompt and very courteous response from the stores owner, and I was happy with the way he handled the situation. I tried the store again since the owner assured me that my first experience was not the norm for their store. My second experience there was completely different from the first -- it was great. The service was prompt and my clothes were well-cleaned and fresh, and perhaps most importantly to me, the customer service was exceptional. So for now Im averaging my two experiences to give 3/5 stars.
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Brad Howard
Friendly staff, attention to detail, earth-friendly products and a remarkable turn-around time all leave me comfortable in the knowledge that I dont have to find a new cleaners anytime soon.oh, did I mention the garments come out lol king like new? 5+ Stars from Brad in the The Woodlands (re: Alden Bridge location specifically)
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Anca Tudose
Amazed with the quality and the service. Its quick, easy, and always on time as promised. MW Cleaners is the best that I have found. Clothes always look and smell clean. Great job!
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Holly M
Alden Bridge MWCleaners are the best !! Always so very pleasant and professional. You have a wonderful team there keep up the great job. I sure do appreciate you all.
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Tiara Guard
I love that the employees know me by name, even though I only stop by once a week. Thanks for making the whole experience one to look forward to!
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Connie Meyers
Always great to work with my MW Cleaners in the Alden Bridge Shopping Center. I ALWAYS look forward to seeing Beverly there. She is the best!
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Ron Lewis
CONGENIAL STAFF .CLOTHING IS CLEANED ON TIME AND PROFESIONALLY PACKAGED TO PREVENT WRINKLES AND MAINTAIN CREASES
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Alan Varley
They know me by name, they helped out when I really needed a rushed job. Happy to use them for my dry cleaning.
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Meridith Storms
Very helpful staff and excellent work on my leather suede coat!!
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Monica Kelley
I always get the most professional help from all the employees.
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John Olson
Great turn around time and customer service oriented! Thanks
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Conn McWhorter
The folks at the counter are always super friendly and fast.
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Silvio Adrian CASTRO SURIANO
Always is time-saver.. fast and high-quality