North Davis Cabinet

Address:	1651 S 300 W, Clearfield, UT 84015, USA
Phone:	+1 801-773-0374
Site:	ndcabinet.com
Rating:	3.2
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–4PM Closed Closed

Location

Photos 100

Reviews 6

Dan Toole

In general they do good work. There are some corners and edges that got jammed and we were a little annoyed that they didnt fix them the right way because we did see that they attempted superficial fixes. But the most annoying thing about this company is their pride. We had a home built and provided our own sink. I called and asked them if it would be any trouble and the woman I spoke to assured me that have installed hundreds of them. Well that wasnt the case when ours was installed. I was at the house when the installed was there and told him that he did it wrong but he told me that it wouldnt work the other way. After I complained to the builder, north Davis said they wouldnt fix it because we never specified that we wanted our over mounted sing to be installed over mounted. Once we provided an email showing that we actually did provide instructions from the sink manufacturer and an email with a picture of how we wanted it to look they finally fixed it. Then there was our island. Again North Davis fabricated it to the wrong size and refused to fix it. We showed the paperwork that specified what we ordered and they gave us 2 options for a resolution. We chose one and then they didnt even fix it to the option we chose. When we asked about it they told us that they wouldnt be doing anything else for us. Again, they do overall good work but Id rather work with someone that takes pride in their work being done right rather than being criticized. I did call their office multiple times and left a message for a manager but I never received any call backs

Jen K.

Started out just fine, but went down hill from there. As the installers were leaving, I noticed that they drilled the wrong size faucet spread holes in the quartz. I talked with the salesperson and she admitted the mistake and I stated they could either get it replaced or get me a faucet whichever they prefer. She talked with management and said they could do either option but that they didnt have the same quartz. I wanted to keep the quartz, so I chose the faucet. Thats when she mentioned a price, which I thought was weird but ordered it anyway. She never once said, Id have to pay for the faucet and theyd give it to me for cost. I would have never ordered it, had she told me that up front. When the faucet finally came in 2 MONTHS LATER, they tried to charge me for the faucet for a mistake they made and should be fixing! Why should I pay a penny to fix something they messed up on? After talking with them again and stating I wasnt going to pay for a faucet, they stated that because my quartz was a remnant I could do a granite remnant. So basically, Im not getting what I paid for. What a shady, unethical way to run a business. They are making up "rules" and "policies" as they are going with my case so they dont have to pay for a mistake they made. So disappointing! I would never go back and would not recommend them to my enemy. So in the end, Im buying an additional faucet even though I already had a very nice one and I didnt get what I paid for. Awesome!

Cindy Taylor

Knowing this shop would be busy in this economy, I scheduled our duplex Apt. remodel 8 months in advance. I checked 30 days prior, everything on schedule. Like an idiot, I paid the total amountfor the cabinets in advance, thinking I would get a great job, as I had in the past when I used them. They were supposed to come Wednesday to install. On Thurs. morning, cabinets delivered. Late Thursday, one guy showed up for a few hours, got a start. On Friday, one installer again. I stopped by in the afternoon and he laughed when I asked if they would be done. Sat all weekend. Monday, two guys came. Still didnt finish. Appliances were delivered Tuesday late afternoon, but couldnt be installed because the cabinets werent done. We will have to install them ourselves. On Tuesday, all but a closet and drawers in the hallway were done. They left the job, telling us nothing. The man in charge didnt return my husbands call. Wednesday, I called but couldnt get past the receptionist. Have to re- make that hall unit. Doesnt know when it will be done or anything about it. I asked to talk to someone a little higher up, no way. It has been a week on a small apartment kitchen and a bathroom vanity. No communication. the quality is excellent.Our tenants have been had no home for 1 solid week. Never pay for your job up front!

Aaron Gilmore

While looking to replace my counters I was referred to ND. I spoke to the salesman and met him at the office to choose the granite. I asked about pricing to which he told me it would be $35 sqft. Decent pricing... I was told by the General that referred me that the price included the sink. So while looking around the yard I asked if the price included the sink at which point I was told yes. I when asked if I wanted the back splash I asked if it was also included in the price. I was again told yes. So after spending my time picking out what I wanted I scheduled the time to have the estimate. When I received the estimate there was many additional charges that were not discussed. Cutting fee, edge polishing fee, and on top of all that over $600 in sink and back splash charges. Not to mention the sqft measurement was much more than the actual. If a depth measures 22" it is assumed to be rounded up to 24" (2 ft) I am told that it is rounded up to 30" (2.5 ft) why? I measured my counter at 25 sqft with rounding up all measurements to the nearest foot. Where did he find 14 more sqft at? Makes no sense. I am looking at getting a few other bids. But so far this all seems very shady to me.

Anonymous User

Need a course in Customer Service & Etiquette. I talked to Brett on Monday about having some work done on my cabinets. After speaking with Brett he talked about refurbishing my old cabinets with new Doors/Drawers but it might take up to 8 weeks which I was fine with. We had scheduled for them to come out to give me a bid. This morning (day of appointment), Brett calls me 20 mins before our appointment time to tell me he isnt coming. He said "He didnt think he could do the work". He stammered and shuddered and said, "He didnt know when he could get it done". I asked if it would take longer than 8 weeks and he said "He didnt know". I then said, "so you are telling me you dont want the work". He defensively said, "No its not that". So what is it??????????. I told him thanks for nothing and hung up the phone. Skip this place, there are lots of other quality / professional cabinet builders in the area and I will take my business elsewhere!

TL Olsen

Totally destroyed our back-splash area. This was a re-do. Removed Formica and installed granite. They were very willing to work with us on the re-do. The Formica job was fantastic, however the granite is a mess. The granite is dull on the corners, not polished. There are two different measurements on either side of the sink for the "reveal". I have never seen a "reveal" on an under mount sink install. My stainless sink was scratched beyond fixing, they measured the stove top wrong and cut the hole too big, and the stove-top was here. Measured the sink wrong and had to re-cut. Not to mention, they did all the cutting IN MY HOUSE and I spent 8 hours cleaning up granite dust from wall, floors, furniture etc!, twice, because of the wrong measurements. When I called the installer about my sink, his reply was, "This sink aint comin out in one piece lady". Very disappointed the "granite time around". Not using them EVER EVER EVER again.