Address: | 1100 Country Hills Dr #110, Ogden, UT 84403, USA |
Phone: | +1 801-392-7226 |
Site: | profilessalonanddayspa.com |
Rating: | 4.5 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 8AM–4PM Closed |
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Sara Lundberg
I made an appointment for this place and cleared half of my day from work to make it. I got there and waited about 15 minutes while they paged the person. I was then told that the person was not there, that she was away and forgot to check herself off in the book. I was offered nothing but an apology. Added to this, I had my husband drop me off and pick me up later. So I called him and at this point he was far away and had to come all the way back. This meant I had to wait 45 minutes in that place. I complained to the front desk -- something I NEVER do as I am a bit non-confrontational -- but I gathered the courage to do it after having been around for 45 minutes to stew about it. I got nothing but snotty excuses. I realize there is NOTHING you can do if everyone is booked, but at least offer me a discount or something. But the woman was downright rude instead. So I clear half my day, wait there 45 minutes and get nothing. I have never had service this bad at a salon or spa.
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Anonymous User
I was offered a discounted list of services. I paid the money up front and was SO excited to start my list and to see this "salon". They ask you to arrive 15 mins early so you can sit there and do nothing but wait for your hair stylist to get there 25 mins later. I also had them change my massage appointment time without my consent. Basically they call you and say you were scheduled incorrectly. (one of the times was a friday at 6:00, wondering if I could come in early that day because I was scheduled "wrong". Also, keep in mind these were scheduled at least a week in advance) This happened to me TWO more times when I tried to schedule a facial!!!!!!!!!!!!!!!!!!!!!!!!!!! I have two services left and I dont even want to go back because I know Ill get at least one phone call saying that I have to reschedule. Its a joke place. Seriously. Would never spend the money there ever again.
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Taylor Strong
This place is incredible! The people here are very friendly and their atmosphere is beyond comfortable. Lisa is the one who did my hair and I loved her every second while I was here. She made me feel comfortable enough to trust her on how she did my hair and she did not disappoint! Very glad to be recommended to this place, as I do not know how anyone could have had a negative experience. Will be coming here from now on!
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Rachel Leyland
I love all the girls who have waxed my brows and cut my hair. My favorite is Kayla, but my schedule hasnt worked with hers lately, so I see whoever is available. They are always so helpful in answering all my dumb questions about hair tips. Great prices, and they can usually get me in pretty quickly.
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Aimee Sands
I was so impressed with this place. Everyone was very profesional. My stylist was recommended to my by a friend and honestly I did not expect to fall in love with my stylist! I loved her so much I took my mother in law to get a cut and color.
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Becky Bixby
I was really impressed with the professional service, atmosphere and cleanliness of this establishment. I was referred to this location by a friend as I am from out of state. No regrets. Kindest team and top notch service.
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Andi Hoffman
I went to get my nails done for my brothers wedding and not being from here locally I asked around and heard about Profiles. I was VERY impressed with their service and I will be back again very soon! Love Profiles Salon!
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Lisa Tolman
Been frequenting this establishment for years! Everyone is amazing, friendly, knowledgeable, and extremely talented! I stock up on products during my birthday month with their birthday discount promotion!!
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Annie Gardner
Ive been a client of this salon for years and have never received anything but incredible service. The salon is clean and very professional! I will never go anywhere else!
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Melica Estes
I love Profiles! Lisa does a fantastic job, and all of the ladies are friendly and knowledgeable! My daughter is 6 and we love our salon time at Profiles!!
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Lareen Strong
Love, love, love this place. Always feel like part of the family when Im here. Kinda like the Cheers Bar, where everyone knows your name.
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Mark Maxson
The owner cuts my hair, she does a fabulous job - never looked better. I wouldnt consider going anywhere else. All true. M
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Yulia Kay
Always excellent experience in every respect! Everyone is competent, friendly, and helpful. Emily is the best!
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cheryl Sowers
Laurie Panter is so talented, I get so many good comments on my hair from other professional hair stylists.
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Anonymous User
Great place for my hair, and a great place for yours. They are quite careful and detailed for perfection.
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Alexis Hammer
Very professional salon! Every member of my family comes here!